Susurros del Corazón Selects ROH to Transform Payments Processes

ROH increases efficiency with automation and delivers transparency for sales and finance teams

NEW YORK--(BUSINESS WIRE)--ROH, the hospitality industry’s first sales and payments management platform, today announced that Susurros del Corazón, part of the Auberge Resorts Collection, has selected ROH to enhance visibility and efficiency across its sales and finance operations. With a remote national sales team, real-time insight into booking and payment data is essential to ensuring seamless collaboration across sales and finance. By delivering unmatched transparency into the status of each booking, ROH empowers Susurros del Corazón to optimize its payments process.

Using ROH, coordinators and the credit team can effortlessly track booking statuses. Automated capabilities such as invoice reminders ensure no payments are ever missed, enabling teams to offload repetitive tasks and focus on revenue-generating initiatives. Additionally, ROH provides Susurros del Corazón’s corporate clients with a seamless, branded mobile-friendly payment experience. This streamlined experience is driving ACH payment adoption and improving on-time payment rates, all while enhancing collaboration and efficiency across departments.

“The hospitality industry is poised for a digital transformation, with outdated processes negatively impacting up to 79 percent of organizations, according to Gartner,” said Jess Conroy, CEO and Founder, ROH. “Too often, highly-skilled sales and finance teams are burdened with manual tasks like chasing overdue invoices or updating booking statuses. At ROH, we understand the critical role these team members play in driving profitability, and we’re proud to equip them with the tools they need to benefit themselves and their organizations each day. We’re thrilled to have Susurros del Corazón as a partner and look forward to supporting their team with our revolutionary sales and payments solution.”

Susurros del Corazón offers a luxuriously relaxed surf retreat in Punta de Mita, Mexico. With sea-to-table dining, an ocean-inspired spa and the finest indoor-outdoor living, Susurros del Corazón features one-of-a-kind event spaces for up to 300 people and 89 spacious accommodations.

If you’re interested in learning more about how ROH can unlock profitability for your hotels, please email: [e-mail]

About ROH

ROH is the hospitality industry’s first sales and payments management platform that unlocks profitability. ROH drives conversions, increases revenue and provides real-time data and insights for large hospitality groups, asset owners and their brands that collectively manage over $4T in Gross Payment Volume (GPV).

ROH is quickly becoming an indispensable partner to forward-thinking hospitality groups including Loews Hotels & Co, Crescent Hotels & Resorts, Marriott International, Auberge Resorts Collection, Noble House Hotels & Resorts and Evolution Hospitality. The company is proudly backed by investors including Acrew Capital, 1Sharpe Ventures, Founders Fund, Moore Specialty Credit, Correlation Ventures, SilverCircle, Cleo Capital and GMO VenturePartners.optimize sales and finance operations and is proudly backed by investors including Acrew Capital, 1Sharpe Ventures, Founders Fund, Moore Specialty Credit, Correlation Ventures, SilverCircle, Cleo Capital and GMO VenturePartners.