SCHAUMBURG, Ill.--(BUSINESS WIRE)--Identiti Resources, LLC. (“Identiti”), a leading provider of brand implementation solutions in North America, has acquired KFM 24/7 LLC. (“KFM 24/7”), a leading facility maintenance solutions partner headquartered in Woodbine, Maryland. This strategic merger unites the two companies’ areas of expertise, expanding comprehensive facility management and signage services across a national client base. The combination will enhance customer service, drive growth, and increase nationwide service capabilities.
Since 1997, KFM 24/7 has been a trusted expert in end-to-end facility maintenance across various industries, including entertainment, retail, healthcare, restaurants and hospitality, supermarkets, convenience stores, financial, and automotive centers. In addition to its headquarters in Maryland, KFM 24/7 has regional offices in Indiana, Illinois, Ohio, and California.
“Joining forces with Identiti is an exciting opportunity for us to grow and reach new heights,” said Jamie Jacobs, President of KFM 24/7. “Bringing together these two trusted companies will allow us to improve and deliver outstanding customer service and round-the-clock access nationwide. We are excited about the synergies and additional value this partnership will provide our valued customers.”
Established in 1991 as a sign and service provider, Identiti has focused on excellence in customer service and communication since its inception. Under the leadership of brothers Michael and Zack Sicher, Identiti has become an industry leader in brand implementation solutions, offering expertise in program management, multi-location rollouts, manufacturing, installation and sign and lighting maintenance services, all supported by a network of award-winning field partners.
“We couldn’t be more excited to partner with a high-growth, dynamic facilities maintenance business that aligns with our vision to provide clients an expanded, top-tier offering while creating a true industry leader in the Facilities Maintenance space,” commented Michael Sicher, CEO of Identiti. “Meeting Jamie Jacobs and his team confirmed that this is the right partner to bring that vision to life. While we grow together, it’s incredibly important that we preserve what makes each of our companies exceptional in the eyes of our employees, vendors, and customers. Our commitment to industry-leading operational excellence and our obsession with delivering best-in-class service will remain at the heart of everything we do.”
“This exciting milestone allows us to better serve and work more effectively with our strategic partners to execute our growing customers’ objectives nationwide,” added Zack Sicher, Chief Customer Officer of Identiti. “KFM’s streamlined processes and cutting-edge technology in the facility solutions market complement Identiti’s relentless focus on quality, efficiency, courtesy, and integrity.”
Under the new merger, Identiti CEO Michael Sicher will continue as CEO of the combined entity, while Jamie Jacobs will lead KFM 24/7 as its President. This structure provides continuity in the people and processes clients trust, along with expanded capabilities designed to enhance service and support.
About Identiti
Identiti is one of the nation’s largest brand implementation companies offering comprehensive design, planning, management, fabrication, installation, and maintenance services for signage and branded environments across a national customer base. Identiti specializes in creating and maintaining state-of-the-art signage, branded spaces, and on call and preventative maintenance programs for diverse industries, ensuring effective brand continuity and facility upkeep. To learn more about Identiti, please visit www.identiti.net.
About KFM 24/7
KFM 24/7 is a leading provider of facility maintenance solutions, offering break-fix services, integrated platform automation, and analytics. KFM 24/7 serves diverse sectors with nationwide 24/7 coverage and emphasize tailored service, cutting-edge technology, and expert support. KFM 24/7’s mission is to enhance facility strategies through innovative, sustainable solutions, making them a trusted partner for multi-site commercial clients. To learn more about KFM 24/7, please visit www.kfm247.com.
