Outreach Launches New AI Agents to Power GTM Teams

New release advances leadership in agentic AI across all revenue workflows

SEATTLE--(BUSINESS WIRE)--Outreach, the leading AI Revenue Workflow Platform, today unveiled its quarterly release with powerful new AI Agents purpose-built for revenue teams, and expanded its Data Enrichment capabilities with more data providers to deliver deeper insights and automation.

As deal cycles have grown more complex and last 21% longer, Outreach's new AI agents reduce manual work, accelerate deal execution, and deliver pipeline you can trust. Two new agents announced at Unleash are now available:

• Deal Agent suggests updates to sales methodology fields, such as pinpointing the economic buyer or buyer decision criteria, based on the latest customer conversations. It helps reps keep CRM updated with minimal effort and gives managers confidence in pipeline accuracy.
• Research Agent builds a rich, real-time account view by searching public data and past interactions—automating account planning, creating handoff briefs, and delivering hyper-relevant messaging aligned to customer initiatives and pain points.

Additional AI powered capabilities include AI personalization for LinkedIn messaging and call talking points, extending prospect-specific context into rep’s communications beyond email. AI agents leverage the expanded Smart Data Enrichment service, which now supports SalesIntel and ZoomInfo, to provide 3^rd party insights within Outreach.

“This release represents a major leap forward in agentic AI—moving beyond dashboards and chatbots to intelligent agents that act, not just analyze,” said Nithya Lakshmanan, Head of Product at Outreach. “These agents power the entire revenue engine—from qualification to close and post-sales —enabling teams to respond to signals instantly, act with precision, and win faster than ever before.”

Additional updates in the release include:

• Seamless collaboration in Slack and In-App: Stay aligned with real-time updates delivered directly in Slack and in the app. Collaborate efficiently with comment tagging and threaded chats in conversation transcripts.
• Productivity on the go: Access conversation recordings, ask questions to surface key insights, and stay on top of your pipeline—from the mobile app.
• Live coaching in Google Meet: Enhanced Google Meet integration delivers real-time content cards, detects action items, and note-taking during the meeting.
• Improved connect rates and compliance: New outbound calling policies enforce allowed calling hours and block restricted destinations. Configurable caller ID boosts pickup rates. Inbound call queues (Beta) route leads to the right rep fast.
• Faster experience and new governance controls: Slide-out panels in list views give sellers quick access to deal and account details, reducing clicks. Field-level governance adds granular control over access and security.

Together, these updates reinforce Outreach’s position as the single platform for AI-powered revenue action orchestration. With intelligent agents that don’t just analyze but act, Outreach is redefining what AI means for modern revenue teams and enabling those teams to win more, be more productive, and adapt faster. Read more about our product release here.

About Outreach

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform built for all revenue teams. Outreach infuses predictive, assistive, conversational, and agentic AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, and Verizon to name a few. To learn more, please visit www.outreach.io.