Outreach Announces Integration with Zoom Mail to Enhance Customer Communications

Workflow optimization will enable seamless engagement across the sales cycle

SEATTLE--(BUSINESS WIRE)--Outreach, the AI Sales Execution Platform built for intelligent revenue workflows, today announced an integration with Zoom Mail, part of Zoom’s AI-first work platform for human connection.

Outreach for Zoom Mail enables revenue teams to connect Outreach to Zoom Mail and Zoom Calendar in their Zoom Workplace app. With this integration, sellers can sync emails to and send emails from Outreach using Zoom Mail. They’ll also be able to directly connect their Zoom and Outreach calendars to sync events and schedule meetings.

"Revenue teams need a unified platform that simplifies workflows and helps them win consistently. In many cases, they’re forced to juggle multiple disconnected tools that only slow them down. That’s why we’re excited to team up with Outreach to help sellers get more done with less effort across the revenue cycle,” said Brendan Ittelson, Chief Ecosystem Officer at Zoom.

As part of the integration, Outreach and Zoom are launching a brand-new Zoom app to streamline workflows and enhance productivity:

• Email Templates: Simplify email creation with ready-to-use templates.
• Attachments within Templates: Share any kind of content as an attachment directly in your template.
• Snippets: Add pre-written content for consistent, impactful messaging.
• Reminders: Get reminders about sent emails, so you never miss a chance to engage with your prospect.
• Availability Sharing: Insert meeting availability directly into emails. Adjust language and time zones as needed.
• Open and Click tracking for reporting and performance metrics.

This integration empowers sales teams to engage seamlessly with customers, saving time and driving results—all within the Zoom Mail interface.

"Outreach’s integration with Zoom is pivotal for revenue teams aiming to increase sales productivity. The combination of our AI plus Zoom’s AI-first work platform will enable reps to spend less time on toggling between platforms and instead focus on building meaningful relationships with customers,” said Abhijit Mitra, CEO of Outreach.

The Outreach for Zoom Mail integration is now available in private beta for customers and will be available in the coming months.

Outreach will be at Channel Partners Expo in Las Vegas March 24–27 alongside its partner, Avant. Outreach is an Avant Presenting Level partner, and Avant is one of Zoom’s top partners. Stop by the Avant Lounge at the conference or connect with your rep to learn more.

About Outreach

Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach gives teams the tools they need to design, execute, and continuously improve a revenue strategy that is disciplined, achievable, and optimized for every stage of the customer journey. The world’s most effective revenue organizations, including Okta, SAP, Siemens, Snowflake, and Verizon use Outreach to power workflows, put customers at the center of their business, and win in the market. Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit https://www.outreach.io/.