INDIANA, Pa.--(BUSINESS WIRE)--Indiana County Transit Authority (IndiGO), in partnership with Modeshift, announces the official launch of IndiGO Mobile Pay, a new digital fare collection system. Starting December 16, 2024, IndiGO riders will experience a modernized transit system designed to enhance convenience, improve fare management and streamline their overall travel experience.
IndiGO Mobile Pay offers passengers a fast and easy way to manage their fares through a mobile app or smart cards, reducing reliance on physical tickets or cash. Beyond simplifying payments, the system provides benefits like the ability to plan trips, track ride history and manage accounts digitally. These enhancements aim to make public transit more accessible and user-focused, all while complementing existing fare payment options.
“We are thrilled to offer this new digital system, which not only simplifies the way our riders pay for travel but also improves the overall experience,” said John Kanyan, Executive Director of IndiGO. “IndiGO Mobile Pay reflects our ongoing commitment to providing accessible, user-friendly solutions that make everyday travel smoother and more reliable. As we move into the future of transportation, this modernized system will help meet the evolving needs of our community.”
Key features of the IndiGO Mobile Pay platform include:
- Mobile Ticketing: The free IndiGO app, available for Apple and Android devices, enables riders to plan trips, pay fares and validate tickets with ease. Download the app here:
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Online Portal: Riders can access the same benefits through a user-friendly online portal, offering tools for trip planning and fare purchases.
- Visit https://mobilepay.indigobus.com for more details.
- Smart Pay Account: Riders can create personalized profiles to manage smart cards, save favorite trips, track purchase history and reload e-wallets.
- Smart Cards: For riders who prefer physical options, reloadable smart cards are available, offering a convenient way to pay fares using a credit or debit card.
- Data Collection: The system provides real-time ridership insights to support optimized transit operations and data-driven decision-making.
“With this launch, IndiGO is taking an important step in modernizing public transit,” said Miroslav Katsarov, CEO of Modeshift. “Technology plays a crucial role in improving public transportation systems, and we are proud to partner with IndiGO to elevate the level of service in the region. IndiGO Mobile Pay is not just about transforming how people pay; it’s about creating a more connected, efficient and sustainable transit system that puts rider benefits at the forefront.”
IndiGO becomes the ninth transit authority in Pennsylvania to partner with Modeshift, joining other agencies such as Crawford Area Transit Authority, Hazleton Public Transit and Butler Transit Authority in adopting digital fare solutions. As Modeshift continues to work with transit agencies across the state, IndiGO’s adoption of this system demonstrates how smaller agencies can lead in innovation and set the stage for broader regional solutions.
To learn more about the IndiGO partnership and other initiatives, visit www.modeshift.com.
About Modeshift
Modeshift, Inc. is a technology company that helps transit agencies modernize their user-facing technology and the underlying infrastructure to improve efficiency, increase ridership and provide adequate, sustainability-oriented service. It is the only all-in-one digital mobility infrastructure platform that also gives the transit industry the tools to reduce their carbon emissions and aim for sustainability.
Our core product is Account-based Fare Collection System, based on the Microsoft Azure cloud and delivered as a service (Software as a Service – SaaS). Modeshift also provides other subsystems which complete the stack of hardware and software needed to operate a modern transit system such as Mobile ticketing, AVL/CAD and real-time passenger information.
About IndiGO
IndiGO, established in July 1979, has evolved from humble beginnings—a small operation housed in a rented facility with just two leased school buses—to a vital cornerstone of our community’s transportation network. IndiGO’s mission is to provide Fixed Route and Shared Ride service throughout Indiana County, ensuring safe, reliable, and convenient transportation for the public with modern technologies to allow for an enhanced rider experience.
