MIAMI--(BUSINESS WIRE)--Addigy, creator of the only solution built for live, real-time, and continuously connected Apple device management, announced a strong close to the first half of 2024. The company, which recently released enhanced compliance, security, and migration capabilities, saw record deal sizes, a strong revenue increase over the first half of 2023, and exemplary customer satisfaction. Addigy attributes this to its unparalleled expertise in Apple iOS, macOS, and iPadOS device management and its unwavering commitment to MSP and IT customers.
“Companies that are serious about Apple device management need a solution that matches their speed of business and a vendor they can trust and who is dedicated to their success. That’s why they’re increasingly turning to – and scaling with – Addigy,” said Jason Dettbarn, Founder and CEO of Addigy. “Not only do we ensure real-time, continuous device security and compliance, our investment in Apple’s next-gen protocols combined with our best-in-class support ensures customers can easily manage and safeguard Apple devices, wherever they may be.”
1H 2024 Highlights
Exemplary Customer Satisfaction Drives Growth
Not only are new customers turning to Addigy, but also existing customers are trusting Addigy to manage larger and larger fleets of Apple devices. This is evident in the company’s increase in existing customer revenue and record growth in average deal sizes.
To help drive expansion, Addigy welcomed technology sales and marketing veteran Steven Keilen as Chief Revenue Officer to the company. Steven brings tremendous expertise in leading and scaling high-growth SaaS teams that execute successful go-to-market strategies, deliver value-first solutions, and foster long-term, mutually beneficial customer relationships.
Addigy continues to delight customers and exceed expectations. The company’s 95% CSAT score for 1H 2024 is unusually high for SaaS companies – but not for Addigy. At 20% more than the industry average, it is considered “exemplary” by any standard, as customers will attest.
“Flex Policies are really where Addigy shines. Deploying software updates, even just for Chrome, used to take me hours each week. With Addigy, it literally takes 10 seconds. Addigy’s support responses are also very quick. Unlike with other vendors, I never feel like I have to go through a person who doesn’t know what they’re talking about to get to someone who can actually answer the question. Everyone at Addigy is always willing to help solve any issue.”
- Marshall Lewis, Sr. Network Admin / Remote Management Specialist, CranstonIT
“When I came into the IT leadership role, we didn’t have anything in place. I deployed Addigy and immediately had insights on all the Apple devices across our entire organization. Since then, not only have we automated our weekly updates, we reduced new employee onboarding from three-plus hours down to minutes!”
- Dan Lowry, Director of IT, Forian
1H 2024 Solution Innovations
- Compliance Benchmarks for iOS
Addigy extended its robust compliance benchmarks for iOS and iPadOS devices and enhanced customization capabilities for all Apple devices. These enhancements deliver the easiest, fastest, and most flexible way for IT admins and MSPs to secure Apple devices at any scale.
In addition to supporting Apple MDM, Addigy’s extended solution also supports DDM (declarative device management), Apple’s next-gen protocol. Addigy’s early DDM adoption ensures customers will be able to instantly take advantage of DDM’s security advancements, without any disruptions. This is in stark contrast to other device management vendors that are solely focused on legacy MDM and lagging in DDM – putting their users in a precarious situation as Apple depreciates MDM and moves it to end of life.
- Migration Services
Addigy extended its migration services to make it even easier for customers to move any-sized fleet of devices to Addigy’s solution from any MDM or RMM (remote monitoring and management) product. In addition to the company’s fine-tuned migration tool, Addigy’s dedicated team of migration specialists apply the company’s deep expertise in migration logistics. Their guidance and customized plans streamline the entire process and ensure customer success.
- Continual Live Enhancements
Addigy continues to push the envelope for real-time Apple device management, ensuring customers don’t have to wait for updates to manage their businesses and their clients. Unlike other MDMs that take hours or even a full day, Addigy’s speed of now enables updates within 5 minutes and the ability to remote into and manage devices in real-time through LiveDesktop and LiveTerminal.
Industry Accolades
Addigy racked up key awards that are testament to the company’s innovation solutions, trusted brand, and commitment to delivering exceptional experiences:
- G2 Spring 2024 customer rankings: “Overall High Performer” in MDM and “Highest User Adoption” in Enterprise Mobility Management.
- SourceForce Spring 2024 customer product reviews: “Top Performer” in MDM
- Inc. Magazine’s Best Workplaces list for the third year in a row
About Addigy
Businesses rely on Addigy to manage and secure their growing fleets of Apple macOS, iOS and iPadOS devices at the speed of now. It is the only solution that delivers real-time and continuously connected Apple device management with support for both Apple MDM and DDM. Addigy’s robust compliance, non-invasive management, and simple user interface empowers MSPs to grow their business and enterprises to manage distributed IT at scale. Through continuous innovation, unparalleled customer service, and deep expertise, Addigy is driving the future of Apple device management.
Learn more at www.addigy.com
