SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Consumer Cellular, the wireless provider awarded 14 times in a row by J.D. Power for “#1 in Customer Service among Wireless Value MVNOs,” has earned a place on the Forbes list for America’s Best Midsize Employers for 2023. This marks the third year in a row that Consumer Cellular has been named to this list. Forbes, which partnered with Statista to generate this year’s list, conducted outreach to 45,000 Americans working for businesses with at least 1,000 employees. Factors that survey respondents were asked to consider included workplace culture, virtual as well as on-site benefits, and efforts around diversity and inclusion.
“Fostering an empowering and inclusive environment for our employees is important to us, so we’re extremely honored to see that commitment recognized through the Forbes list of America’s Best Midsize Employers for three years in a row,” said Ed Evans, CEO of Consumer Cellular. “This recognition aligns with a Consumer Cellular culture pillar of Happy Employees Make Happy Customers. We know that building a culture anchored in doing the right thing creates an environment where employees can be their authentic selves, which in turn enables them to freely recommend Consumer Cellular as a great place to work.”
All surveys for the Forbes America’s Best Midsize Employers rankings were conducted anonymously, enabling participants to openly share their opinions. The 45,000 American respondents were asked to rate, on a scale of zero to ten, how likely they’d be to recommend their employer to friends and family. The respondents were also asked to rate their companies on factors such as working conditions, development opportunities and compensation. The final list ranks the 500 mid-size companies (1,000 to 5,000 employees) that received the most recommendations.
In addition to the Forbes designation, Consumer Cellular earned the J.D. Power Award for ranking #1 among Wireless Value Mobile Virtual Network Operators (VMVNOs) for customer care for the 14th time earlier this year. This year’s designation established Consumer Cellular as the most awarded brand for wireless customer service among Value MVNO’s, based on the results of the J. D. Power 2023 U.S. Wireless Customer Care Study, Volume 1.
For more information on Consumer Cellular, please visit ConsumerCellular.com or call (888) 345-5509.
About Consumer Cellular
Consumer Cellular is the top-rated wireless provider that provides cellphones and no-contract service plans, primarily to those 50+. Founded over 25 years ago on the belief that everyone should have affordable access to the safety and convenience of cellular service, they have become well known for their 100% U.S. based, award-winning customer support. Consumer Cellular has been honored by J.D. Power as #1 in Customer Service among Value MVNOs, 14 Times in a Row, making it the Most Awarded Brand for wireless customer service. Additionally, the company has been ranked on the Inc. 5000 list 12 times. The company has been an approved AARP Provider for over 14 years and offers AARP members exclusive discounts on service. The Scottsdale, AZ. based company is privately held with 2300 employees and utilizes the nation's largest voice and data networks, which cover 99 percent of the U.S. population. Consumer Cellular's wireless phones and plans are sold nationwide at leading retailers such as Target and Walmart, as well as directly to consumers at ConsumerCellular.com or (888) 345-5509. For J.D. Power 2022 Wireless Customer Care Mobile Virtual Network Operator Study award information, visit jdpower.com/awards. For cellphone tutorials, features, applications and company news, connect with Consumer Cellular on Facebook, Twitter and YouTube.
