ORLANDO, Fla.--(BUSINESS WIRE)--Engage 2022 — Verint® (Nasdaq: VRNT), The Customer Engagement Company™, celebrated its partners across North America and Latin America and announced the organizations honored for their achievements in supporting Verint solutions and helping customers succeed. The awards were presented at Engage 2022, the industry’s premier customer engagement event in Orlando, Fla.
The judging panel selected each winner based on their expertise, proven track record and focus on customer value during the past year. The following organizations were recognized for success in customer engagement across consulting, marketing, cloud transition and project wins:
North American Winners
- Partner of the Year – Five9
- Services and Support Partner of the Year – Group Elite
- Partner Deal of the Year – Avaya
- Rising Star Award – Vonage
Latin American Winners
- Partner of the Year – Avaya Latin America
- Partner Deal of the Year – Wittel
- Rising Star – Belltech Brasil
- Key Project Award – ddCom
“Congratulations to our partner award winners for their ongoing dedication to ensuring organizations are successful with Verint solutions and continually improving customer engagement,” says Verint’s John Bourne, senior vice president, global channels and alliances. “Our partners are an extension of the Verint team and our inspiration for designing easier and faster ways to innovate, expand and differentiate their offerings to better serve customers.”
Verint also announced the winners of the Engage 2022 Integration Challenge where partners showcased their creativity and development skills by building innovative integrations with Verint solutions to improve customer engagement. Driven by customer demand for combined solutions, partners leveraged the openness of the Verint Cloud Platform and developer portal to access APIs and guides to create integrations across the Verint portfolio.
Following are the winners in each Integration Challenge category:
- Customer Management – Group Elite and their integration of Salesforce customer data and Verint’s Engagement Data Platform.
- Infrastructure – Telus International’s Thrio CC360 CCaaS integration with the Verint GCP based Telus ASP system.
- Data Ecosystem – Theta Lake with the integration of their compliance suite and Verint Financial Compliance.
Visit Partnering with Verint for more information.
About Verint
Verint® (Nasdaq: VRNT) helps the world’s most iconic brands – including over 85 of the Fortune 100 companies – build enduring customer relationships by connecting work, data and experiences across the enterprise. The Verint Customer Engagement portfolio draws on the latest advancements in AI and analytics, an open cloud architecture, and The Science of Customer Engagement™ to help customers close The Engagement Capacity Gap™.
Verint. The Customer Engagement Company™. Learn more at Verint.com.
This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2022, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.
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