-

American Water CEO Addresses New ASCE Report Card, Urges More Investment in Critical Water Infrastructure

CAMDEN, N.J.--(BUSINESS WIRE)--M. Susan Hardwick, Chief Executive Officer of American Water, issued the following statement in response to the grades of C- for water and D+ for wastewater in the 2025 American Society of Civil Engineers' (ASCE) annual Infrastructure Report Card.

“Another report card, and no change or improvement in the last four years. America’s drinking water and wastewater infrastructure is stagnant. The 2025 American Society of Civil Engineers' (ASCE) annual Infrastructure Report Card is a stark reminder of the urgent need for significant and continued investment in water and wastewater infrastructure across the country. Our nation continues to lack when it comes to investing in critical infrastructure, particularly in these sectors. With over a trillion dollars in infrastructure investments needed in water and wastewater over the next two decades, American Water continues to work with local and federal leaders to provide expertise and investment in communities that need to strengthen their water systems—and we will not slow down. Over the next ten years, we plan to invest $40-$42 billion in our systems to help ensure safe, clean, reliable and affordable water and wastewater service. The solution is an “and” not “or” approach that requires the public and private sectors to work together. Together, we can safeguard the environment, incentivize economic investment, and ultimately create American jobs.”

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s 6,700 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram.

Contacts

Media

Ruben Rodriguez
Senior Director, External Communications
American Water
(856) 955-4180
ruben.e.rodriguez@amwater.com

American Water

NYSE:AWK
Details
Headquarters: Camden, NJ
CEO: M. Susan Hardwick
Employees: 6700
Organization: PUB
Revenues: $4.23 billion (2023)
Net Income: $944 million (2023)

Release Versions

Contacts

Media

Ruben Rodriguez
Senior Director, External Communications
American Water
(856) 955-4180
ruben.e.rodriguez@amwater.com

More News From American Water

American Water and the City of Camden Highlight Water Infrastructure Improvements to Continue Safe, Clean and Reliable Water Service in the Camden Community

CAMDEN, N.J.--(BUSINESS WIRE)--American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S, in partnership with the City of Camden, highlights its continued commitment to improving the City's water infrastructure through partnership and investment. "The Parkside and Morris-Delair Water Treatment Plants provide a critical service and benefit to the residents in Camden," said Victor Carstarphen, City of Camden Mayor. "Proactively upgrading our infrastructure...

American Water Commemorates World Water Day by Ringing The Opening Bell at The New York Stock Exchange

CAMDEN, N.J.--(BUSINESS WIRE)--American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S. rang The Opening Bell® on Friday, March 21, 2025, in celebration of World Water Day. “American Water was honored to ring The Opening Bell in celebration of World Water Day,” said M. Susan Hardwick, Chief Executive Officer, American Water. “World Water Day is not only a day to highlight the importance of protecting our water resources; it is a reminder of the serious...

American Water Named on Forbes America's Best Large Employers 2025 List

CAMDEN, N.J.--(BUSINESS WIRE)--American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., announced today that it has been named on Forbes America's Best Large Employers 2025 list. The ranking is based on an independent survey of employees. "American Water is honored to be recognized again on the Forbes America's Best Large Employers list," said M. Susan Hardwick, Chief Executive Officer, American Water. "We are extremely fortunate to have such an engage...
Back to Newsroom