Nearly Half of North Americans Predict AI Will Be Less Biased Than Humans in the Future, New Survey Reveals

Alexi and Talker Research’s new Canada-U.S. survey found that AI capabilities are outpacing public trust in fairness and reliability.

TORONTO--(BUSINESS WIRE)--Alexi, the leading AI litigation platform, released the 2025 North American AI Outlook Report in partnership with Talker Research offering insights into how Canadians and Americans view the future of artificial intelligence in 2025 and beyond. The findings reveal a mix of optimism and skepticism about AI’s potential, particularly in areas like bias, trust, and education.

Key survey highlights include:

• Nearly half (47%) of North American respondents predict that AI will ultimately be less biased than humans in the future. This belief is more prevalent in Canada, where 52% agree, compared to 46% in the U.S.
• A strong majority (72%) of North Americans support incorporating AI literacy into school curriculums by 2026. Support is notably higher in Canada (60%) than in the U.S. (45%).
• 44% of North Americans are optimistic that AI will take over monotonous tasks in the future, with Canadians showing greater optimism (48%) than their U.S. counterparts (38%).
• 18% of North American respondents think it is very unlikely AI will achieve emotional intelligence by the end of 2025, while 15% believe it is very likely. Canadians are more skeptical, with 21% considering it very unlikely, compared to 14% in the U.S.
• 35% of North Americans believe AI will be capable of performing most tasks in the legal field by the end of 2025, with even higher confidence in its impact on financial services (48%) and hiring processes (47%).

AI Will be Less Biased

Public perception of AI’s fairness is evolving. While AI is often scrutinized for reflecting human biases, nearly half (49%) of respondents believe AI will ultimately be less biased. However, skepticism remains, with 27% disagreeing and 24% unsure.

“Bias in decision-making has long been a challenge, particularly in the legal system,” said Mark Doble, CEO of Alexi. “This data shows that while many believe AI can improve fairness, there’s still work to do in building trust.”

AI is Here to Help Humans, Not Replace Them

Despite rapid advancements in AI, trust remains a significant barrier to its widespread adoption in decision-making. While 35% expect AI to take over most legal tasks, skepticism persists about its ability to replace human judgment. Instead, AI is seen as a tool for efficiency, with 44% of respondents predicting it will free professionals from repetitive work.

A significant percentage (47%) of respondents believe AI will be less biased than humans in decision-making, but trust levels remain low. For example, only 12% of respondents feel comfortable with AI making legal decisions, even though one-third (35%) expect it to take over most tasks that law professionals do soon. This highlights the core issue: AI’s capabilities are advancing faster than public trust in its fairness and reliability.

"The real opportunity for AI isn’t in replacing human expertise, but in making professionals more efficient, precise, and focused on higher-value work," said Doble. "For AI-driven companies like Alexi, the priority is not just building powerful tools, but ensuring we always work alongside humans to create better outcomes."

Canadians More Open to AI than Americans

In addition to being more likely to support AI education in schools, AI taking over mundane tasks, and AI being less biased than humans, Canadians are also farther ahead in personal adoption of AI. More than half (56%) of Canadians are likely to embrace AI technology in their everyday lives, compared to only 49% of Americans.

AI Literacy Should be Taught

As artificial intelligence continues to shape industries and daily life, over half of respondents (52%) believe AI literacy should be taught in schools by 2026. This signals a growing recognition that understanding AI is no longer optional—it’s essential for the next generation. Support for AI education is particularly strong in Canada, where 60% of respondents back the idea, compared to 45% in the U.S.

To see the full data please reach out or visit alexi.com/north-american-ai-sentiment-report.

Methodology
This random double-opt-in survey was conducted by market research company Talker Research, whose team members are members of the Market Research Society (MRS) and the European Society for Opinion and Marketing Research (ESOMAR). The survey was carried out between February 20th to February 26th, 2025. There were 2,000 respondents, among them 1,000 U.S. 18+ adults and 1,000 Canadian 18+ adults.

About Alexi:
Alexi is the premier AI-powered litigation platform, providing legal teams with high-quality research memos, pinpointing crucial legal issues and arguments, and automating routine litigation tasks. Using proprietary AI technology, Alexi equips litigators with essential legal skills, allowing them to focus on strategy and high-value work. Founded by Mark Doble in 2017, Alexi is targeted at small, mid-sized, and large law firms. Alexi is trusted by clients such as McLeod Law, Oatley Vigmond LLP, and Stewart McKelvey. In 2018, Alexi was accepted into Techstars' AI accelerator program in Montreal, further propelling its growth. For more information, visit https://www.alexi.com or follow Alexi on LinkedIn.