DUBLIN--(BUSINESS WIRE)--The "Chatbots Market By Type, Usage, Deployment Type, Industry Verticals, End User - Global Forecast to 2021" report has been added to Research and Markets' offering.
The smart advisors/chatbots market size is estimated to be USD 703.3 million in 2016 and is projected to reach USD 3,172.0 million by 2021, at a CAGR of 35.2% from 2016 to 2021, due to the strong need to understand consumer behavior, adoption of cloud-based technology, and proliferating demand of intelligent customer engagement. Lack of awareness owing to relatively early presence in tech-adoption life cycle, high deployment cost as well as system integration complexities, and lack of expertise are the major restraining factors of the chatbots market.
The websites segment is expected to lead the smart advisors usage market between 2016 and 2021, due to the increasing number of websites of various industries. It is very necessary for business organizations to take care of this concept of emotions on websites to increase their sales and eventually their market share. Hence, a strong need to understand the customer personality is driving the growth of chatbots market.
With regards to the geographic analysis, North America is likely to benefit from its technological advancements, large number of devices, and industries. Asia-Pacific (APAC) is expected to lead the smart advisors market by region between 2016 and 2021. The growth can be attributed to hyper urbanization and industrialization.
Companies Mentioned
- 24/7 Customer, Inc.
- Aivo
- Anboto
- Artificial Solutions
- CX Company
- Codebaby (Idavatars), Inc.
- Creative Virtual Pvt. Ltd.
- Egain Corporation
- Eidoserve Inc.
- Existor Ltd.
- IBM Corporation
- Inbenta
- Kasisto
- Next It Corporation
- Nohold, Inc.
- Nuance Communications, Inc.
- Smartaction Company, LLC
- Speaktoit, Inc.
- Synthetix
- Verbio Technologies
- Viclone
Key Topics Covered:
1 Introduction
2 Research Methodology
3 Executive Summary
4 Premium Insights
5 Market Overview
6 Industry Trends
7 Chatbots Market Analysis, By Type
8 Chatbots Market Analysis, By Usage
9 Chatbots Market Analysis, By Industry Vertical
10 Chatbots Market Analysis, By Deployment Type
11 Chatbots Market Analysis, By End User
12 Geographic Analysis
13 Competitive Landscape
14 Company Profiles
15 Key Innovators
For more information about this report visit https://www.researchandmarkets.com/research/57vmds/chatbots_market
