Millennial Outsourcing Company TaskUs Hits Its Stride as 2017 Nears

TaskUs hires 5,300-plus new employees, opens 3 locations, wins 15 awards and recognitions and makes 1 great video

SANTA MONICA, Calif.--()--TaskUs reports a “ridiculously good” 2016. Co-founders Bryce Maddock and Jaspar Weir created an outsourcing business model with a Millennial perspective (and stamina), and it has paid off. Stellar employee benefits, combined with its process innovation and digital mastery fostered another year of record growth. (See how much growth was fueled by coffee, dog visits and emails by clicking here.)

“A few years ago all of our clients were startups, like ourselves,” said Maddock. “A continued commitment to innovation and improvement has launched our clients (and TaskUs) from startups into success stories. This year we focused on applying best practices to fuel established companies' growth. Many of these businesses wanted to be brought up to date; Our processes proved just as effective for them.”

A Year in Review, 2016 by the Numbers:

  • Increased revenue by 410 percent over 2 years
  • Signed 13 new clients with $1B in aggregate value
  • Reached $100B+ in valuation across all clients in aggregate
  • Opened three new offices. An additional Philippines’ location in Pampanga; San Antonio, Texas (TaskUs’ first domestic outsourcing option); and New York City (client services office)
  • Secured access to $14MM in funding to fuel strategic goals
  • Achieved PCI Level 1 and SOC 2 compliance certifications
  • 7,000-plus employees strong, located in 11 offices across three continents. Significant growth considering TaskUs separated itself from other outsourcing models with a tech solution to create smaller, yet more effective outsource pods
  • Hired three C-Suite and four vice president executives
  • Interviewed 33,195 applicants worldwide
  • Named to the Los Angeles Business Journal’s “Fastest Growing Private Companies” list for the 4th consecutive year; No. 20 in 2016
  • Earned the No. 288 position on Inc.’s “5000 Fastest Growing Companies” list
  • Honored by Inc. which named both founders to its “30 Under 30” list
  • Mentioned on the Los Angeles Business Journal’s “20 in Their 20s” list
  • Selected as a finalist for the “EY Entrepreneur of the Year, Greater Los Angeles,” award
  • Recognized by Entrepreneur on its “Entrepreneur 360 Award” list at No. 9
  • Earned nine international and Asian awards and recognitions: “Asia CEO Awards” (finalists in 3 categories), “Best in Biz International” (Gold winner), “SSON Excellence in Culture Creation,” “Blog Ex,” “International ICT Awards,” “Asia Pacific Stevie Awards” (two bronze wins)
  • Awarded 112 scholarships to children of employees
  • Gained 181,428 social media followers
  • Flew 200 exceptional employees on exotic destination reward trips
  • Drank 51,150 cups of coffee

About TaskUs

TaskUs provides the people, process and technology that power the world’s most notable brands and disruptive companies. We are the leading provider of customer care and back office outsourcing to evolving businesses. Our unique focus on transformational growth scales support systems and increases our partners’ bottom lines. To learn about Ridiculously Good Outsourcing options, visit TaskUs.com.

Contacts

For TaskUs
Tracy Olmstead Williams
President & CEO
Telephone: 310-824-9000
Fax: 310-824-9007
tracy@olmsteadwilliams.com

Contacts

For TaskUs
Tracy Olmstead Williams
President & CEO
Telephone: 310-824-9000
Fax: 310-824-9007
tracy@olmsteadwilliams.com