CAMPBELL, Calif.--(BUSINESS WIRE)--Market research firm Infonetics Research released excerpts from its latest VoIP and UC Services and Subscribers market share and forecast report, which tracks service providers and their voice over IP (VoIP) and unified communications (UC) services revenue and subscribers.
ANALYST NOTE
“The market for VoIP services has moved well beyond the early adopter stage to mainstream status in many developed countries. New geographic regions are opening up, and SIP trunking and hosted UC continue to heat things up, fueling growth,” reports Diane Myers, principal analyst for VoIP, UC, and IMS at Infonetics Research.
Myers adds: “Vendors are increasingly pitching cloud telephony and unified communications services alongside SIP trunking as more multi-site businesses seek out hybrid solutions.”
VOIP AND UC SERVICES MARKET HIGHLIGHTS
- The global VoIP services market, including residential and business VoIP services, totaled $63 billion in 2012, up 9% from 2011
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Due to continued demand for enterprise cloud-based services, hosted VoIP and UC services revenue grew 17% in 2012 from 2011, the most of any segment
- SIP trunks jumped 83% in 2012 from the previous year, as multi-site businesses adopt SIP trunking for cost savings and flexibility
- Managed IP PBX services, which focus on dedicated enterprise systems, remain the largest business VoIP services segment, and sales grew 9% in 2012
- NTT retains its leadership as the world's largest residential VoIP service provider in 2012, with 7.6% of global subscribers, followed by Comcast and France Télécom; all 3 providers continue to add new residential VoIP subscribers in their respective regions
- The combined business and residential VoIP services market is forecast by Infonetics to grow to $82.7 billion in 2017
REPORT SYNOPSIS
Infonetics' biannual VoIP and UC services and subscribers report features a Hosted PBX/UC Provider Tracker and provides worldwide and regional market share, market size, forecasts through 2017, analysis, and trends for VoIP services. Companies tracked: AT&T, Cablevision, Charter, Comcast, Cox, Embratel, France Télécom, J:Com, Kabel Deutschland, KDDI, KPN, KT, LG Uplus, Liberty Global, NTT, ONO, Rogers, SFR, Shaw Communications, SK Broadband, Sky, SoftBank, TalkTalk, Telecom Italia, Time Warner Cable, Verizon, Vonage, and others. To buy the report, contact Infonetics: http://www.infonetics.com/contact.asp.
RELATED RESEARCH
- Infonetics’ latest Enterprise Voice, Video, and UC research brief: http://bit.ly/17BAx3P
- SIP trunking gaining favor as businesses seek more reliable, less costly comms services
- Enterprise SBC market strong in N. America; Cisco, Acme Packet battle it out
- Video conferencing market gearing up for comeback
- PBX revenue falls despite demand; Unified communications vendor battle looming
UPCOMING MARKET SHARE / FORECAST REPORTS & SCORECARDS
Download Infonetics’ market research brochure, publication calendar, events brochure, report highlights, tables of contents, and more at http://www.infonetics.com/login.
- EMEA Business VoIP Service Leadership Scorecard
- Enterprise Session Border Controllers (SBCs) - 1Q13 Edition
- Enterprise Telepresence and Video Conferencing Equipment - 1Q13 Edition
- Enterprise Unified Communications and Voice Equipment - 1Q13 Edition
- North America Business VoIP Service Leadership Scorecard
INFONETICS WEBINARS
Visit https://www.infonetics.com/infonetics-events to learn more or register for Infonetics events.
- Diameter Signaling Control: Managing Mobile Broadband Growth (Apr. 11: View on demand)
- Session Border Controllers in VoLTE (View on demand)
- Unified Communications in the Cloud (Sponsorships available)
- Deploying Enterprise SBCs to Facilitate SIP Trunking (Sponsorships available)
- The Future of Telepresence (Sponsorships available)
TO BUY REPORTS, CONTACT:
N. America (West), Asia, Latin America: Larry Howard, larry@infonetics.com, +1 408-583-3335
N. America (East), Texas, Midwest: Scott Coyne, scott@infonetics.com, +1 408-583-3395
Europe, Middle East, Africa: George Stojsavljevic, george@infonetics.com, +44 755-488-1623
Japan, South Korea, China, Taiwan: http://www.infonetics.com/contact.asp
ABOUT INFONETICS
Infonetics Research (www.infonetics.com) is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete effectively. View Infonetics’ About Us slides at http://bit.ly/QUrbrV
