OTTAWA, Ontario--(BUSINESS WIRE)--LPI Level Platforms Inc., a global leader in remote monitoring and management (RMM) software for managed service providers (MSPs), has teamed with Tokyo-based Hitachi Electronics Services Co., Ltd. (HES) to deliver IT Simple Manager, a comprehensive managed services cloud platform to Japanese IT services providers, opening the door to new levels of IT service delivery efficiency and revenue growth.
Based on Level Platforms’ award-winning Managed Workplace® 2011, HES’s IT Simple Manager targets the Japanese channel with a subscription-based cloud platform for the management of end customer IT environments.
Japanese IT service providers adopting IT Simple Manager will deliver faster, proactive customer support, reduce service delivery costs, identify new opportunities to improve end customer IT, and evolve their businesses from traditional professional services to managed services with reliable, recurring revenue.
Managed Workplace supports IT Simple Manager by providing a single multi-tenant web-based dashboard for the remote management of IT tasks. The comprehensive hybrid agentless application includes real time asset discovery and management of all hardware and software, remote policy-based monitoring, remote management of key applications, remediation tools, full-featured automation of routine tasks, and rich customized reporting.
“Recognizing the rapid growth of managed services in the United States, we invested time studying the opportunities for IT services providers in Japan and designed our service offering to address these opportunities,” said Yoshiyuki Yamamoto, Senior Vice President and Executive Officer, HES. “The power, reliability and flexibility of Managed Workplace 2011 has helped ensure we provide Japanese IT service organizations with the best managed services solution possible. We know there is a significant managed services opportunity in Japan and our partnership with Level Platforms positions HES to meet that demand.”
“The Japanese small and mid-sized IT market has all of the characteristics to support the rapid adoption of remote monitoring and management technology,” said Peter Sandiford, CEO, Level Platforms. “We are fortunate to have the opportunity to work with HES, a well-respected IT organization throughout Japan and the world. The opportunity to help them deliver this transformational IT management service platform is both very exciting and an honor.”
About Level Platforms
For more information, visit www.levelplatforms.com
About Hitachi Electronics Services
For more information on Hitachi Electronics Services, visit http://www.hitachi-densa.co.jp/english/