Appriss Retail Introduces AI-Enabled Returns Fraud Solution for Shopify

Appriss Retail integrates omnichannel fraud prevention solution to Shopify’s unified commerce

IRVINE, Calif.--(BUSINESS WIRE)--Appriss Retail, a leading provider of solutions designed to combat returns and claims fraud while safeguarding loyal customers, has announced a groundbreaking integration with Shopify’s unified commerce platform. This powerful integration equips Shopify merchants with advanced fraud prevention tools, offering a seamless solution to protect against returns and claims fraud across all channels.

Many retailers still rely on outdated policies and rule engines that fail to effectively prevent fraud, often compromising the customer experience. As highlighted in the Appriss Retail and Deloitte annual returns report, addressing the $100 billion+ in retail fraud losses is more critical than ever.

Shopify merchants can now leverage Appriss Retail’s AI-powered returns and claims fraud solution, trusted by the world’s largest retailers for over 20 years. This cutting-edge solution not only protects against fraud and abuse but also improves the returns experience for loyal customers, striking the perfect balance between security and satisfaction.

Bringing Appriss Retail’s solutions to Shopify merchants addresses a significant market gap. Key benefits of the Shopify integration include:

• Minimal setup and scalability — The Appriss Retail Returns & Claims App seamlessly integrates with the Shopify POS app or through a company’s current commerce engine, ensuring scalability.
• Reduce return rates, boost sales, and improve margins — By minimizing returns, this solution contributes to increased sales and better profitability.
• Reduce fraudulent item-not-received claims — Help prevent fraudulent claims that can drain resources and impact the bottom line.
• Enhance the returns experience and increase CLV — Offer frictionless returns that improve the customer experience and increase the lifetime value of a retailer’s best customers.
• Easily integrate with Returns Management Portals — Integrate effortlessly with solutions like Optoro and Narvar to provide a seamless end-to-end experience.
• Eliminate endless policy cycle adjustments — Stop the constant cycle of policy tweaks that add friction for good consumers but fail to deter bad actors.

“Appriss Retail is proud to partner with Shopify to provide our best-in-class returns and fraud prevention solution that has been used by the world’s largest retailers for over 20 years,” said Michael Osborne, CEO of Appriss Retail. “Our Shopify integration provides an immediate need for Shopify retailers and empowers them to battle back against returns and claims fraud.”

Appriss Retail’s partnership with Shopify is another sign of the company’s market leadership, also recently partnering with Riskified and Optoro to provide retailers with another step towards closing the loop on attacking end-to-end returns fraud and claims abuse.

To learn more about how retailers can access the Shopify integration, visit the Shopify App Store.

About Appriss Retail

Appriss Retail provides omnichannel retailers protection against fraud and abuse for every transaction, no matter where it happens. With more than 20 years of data science expertise and experience, we’ve built a collective intelligence platform that is trusted by over 60 of the top 100 U.S. omnichannel retailers, covering 40 percent of all U.S. omnichannel sales across 150,000 locations. Globally, our reach spans 45 countries across six continents. We provide relevant, actionable, and profitable collective intelligence to our customers’ operations, finance, marketing, and loss prevention teams. Our performance-improvement solutions yield measurable results with a return on investment. For more information about Appriss Retail, visit apprissretail.com or our LinkedIn page.