GREENWOOD VILLAGE, Colo.--(BUSINESS WIRE)--As businesses adjust to rising technology expenses and unprecedented data growth, microservices architectures and Robotic Process Automation (RPA) are emerging as top priorities for those looking to maximize efficiency and savings. Demand for leaner, more flexible technology platforms is driving interest in microservices architecture and modular automation tools as must-have capabilities for the coming year with an emphasis on reducing overhead in high-volume processes such as Accounts Payable (AP) and Human Resources (HR) automation.
The logic behind this trend is straightforward. Legacy solutions often come bundled with capabilities that go mostly unused (often as much as 80% of the features1), which drives up costs and complexity. By contrast, microservices enable organizations to deploy only what they need, precisely when they need it, and RPA automates mundane tasks prone to human error. This modular, on-demand approach refines technology costs to a model known as microtransactions-based billing, in which companies pay strictly for the capabilities and process minutes they consume.
Digitech Systems, a trusted provider of Intelligent Information Management (IIM) and Enterprise Content Management solutions for more almost three decades, is among those spotlighting this shift. Having pioneered cloud-based document management as early as 1999, the company sees the convergence of microservices and RPA as a pivotal development that meets today’s rising demand for agility and cost control.
“Too many organizations are locked into traditional software or cloud services that deliver too many features while tying up budgets,” said Christina Robbins, Vice President of Strategic Communications at Digitech Systems. “What we’re hearing from analysts and seeing in our own customer data is that businesses thrive when they can activate technology capabilities when needed, then deactivate them to avoid unnecessary costs. It creates a more strategic match between tech costs and tech needs, giving businesses an immediate competitive advantage.”
Modular Automation: An Essential Strategy for 2025
Sometimes called a “composable” or “consumption-as-a-service” approach, modular technologies break software into smaller feature bundles. Each bundle—or microservice—addresses a specific business task or need, and these bundles can be turned on and off to dynamically respond to changing business needs. Microservices also enables usage-based billing on select services like RPA and workflow, so companies pay only when the products are in-use. When applied to automation products, such as workflow or RPA, a microservices architecture streamlines process setup and adjustments, improves business adaptability and efficiency, and reduces overall costs by aligning technology costs with usage.
Key Areas of Business Impact: AP and HR
Among the many applications of microservices and RPA, two departments stand out for high-volume, repetitive tasks: AP and HR. Companies are growing their strategic investments in AP automation, HR automation, and related intelligence-based workflows this year.
Accounts Payable
As companies handle more invoices and expand their supplier networks, the pressure on Accounts Payable teams intensifies. Processes that automate AP tasks and reduce the risk of errors by deploying RPA and microservices can:
- Extract Invoice Data: Use artificial intelligence (AI) to automatically read invoices, capturing key fields (e.g., vendor name, amount, due date) and entering them into accounting systems with minimal human intervention and no errors.
- Match Records: Perform three-way matching across invoices, purchase orders, and goods receipts for AP invoice automation, ensuring discrepancies are flagged quickly.
- Enable Flexible Scaling: If invoice volume doubles at the end of a fiscal quarter, microservices let finance teams ramp up capacity without committing to year-round licenses.
Finance leaders often see the following AP automation benefits: faster invoice processing times, fewer late payment penalties, and better use of employee time. They also note that RPA in AP often achieves rapid ROI, thanks to improved accuracy and cost alignment through usage-based billing.
Human Resources
In HR automation, microservices and RPA address repetitive tasks that can bog down any growing workforce. Robotic Process Automation in HR offers strong returns when applied to repetitive data management tasks:
- Onboarding New Hires: Automatically create employee records, assign training modules, and set up benefits portals in multiple systems.
- Compliance Tracking: Monitor upcoming deadlines for certifications or policy updates, ensuring each staff member meets specific requirements on time.
- Seasonal Hiring Scalability: Ramp up HR processes for short-term surges (e.g., holiday seasonal staff), then scale back to save money during quieter periods.
Companies employing HR automation report higher employee satisfaction and faster turnaround on essential tasks. By removing data-entry chores, HR teams can focus on recruiting, retention, and strategic culture-building.
Momentum and Outlook for 2025
Analysts predict that by 2026, most top SaaS vendors will feature modular capabilities in their product lines, effectively competing on the convenience and flexibility of their microservices. According to Gartner, 60% of new SaaS designs will support API-first access by next year, reflecting a market-wide push toward composability.2
“Microservices and RPA democratize automation,” explained HK Bain, CEO of Digitech Systems. “You no longer have to be a Fortune 500 company with an enterprise-sized budget to get sophisticated automation. Now, midmarket and smaller organizations can experiment in small increments, learn fast, and scale up only when they see results.”
These trends point to an era where custom-tailored automation—cost-aligned to actual usage—becomes the norm. In 2025, business need to pivot quickly or risk falling behind. For many, that means directing a significant portion of IT and process-improvement budgets toward microservices, RPA, and intelligent information management initiatives that scale on demand.
Explore Your Savings and Transform Workflows
To help evaluate and calculate how modular automation could transform business operations, Digitech Systems offers interactive tools and resources:
- Business Process Automation Calculator: Click here
- How much are manual AP processes really costing your company? Click here
- How Can Automation Improve HR? Click here
These resources illustrate why “right-sizing” technology through microservices can yield faster approvals, fewer data-entry errors, and reduced overhead—particularly in AP and HR workflows that form the backbone of day-to-day operations.
Learn more about our technologies online at www.sys.tm and www.digitechsystems.com.
About Digitech Systems, LLC
Digitech Systems is the most trusted choice for intelligent information management and business process automation. Preferred by thousands of businesses worldwide from global conglomerates to Main Street, teams count on Digitech Systems to pave the path to more meaningful work by transforming how they handle digital files, processes, documents and more.
Celebrated by industry analysts and insiders for creating the best enterprise content management and workflow solutions on the market, Digitech Systems has an unsurpassed legacy of accelerating business performance by streamlining digital processes for organizations of any size with the PaperVision® and ImageSilo® brands. For decades Digitech Systems’ technologies have kept their customers on the knowledge management leading edge. To learn more about Digitech Systems and their award-winning suite of information management, workflow, electronic forms, and robotic process automation technologies, visit www.digitechsystems.com.
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1 Thomas, Suja (2019, Feb 5). 2019 Feature Adoption Report. Retrieved from: https://go.pendo.io/rs/185-LQW-370/images/2019%20Feature%20Adoption%20Report%20Digital.pdf
2 Gartner Research, Predicts 2023: Composable Applications Accelerate Business Innovation (2023, Jan. 13): https://www.gartner.com/en/doc/predicts-2023-composable-applications-accelerate-business-innovation
