NEW YORK--(BUSINESS WIRE)--Macy's Inc. (NYSE: M) today confirmed the closure of 66 Macy’s non-go-forward store locations. These closures are a part of the Bold New Chapter strategy, which was announced in February 2024. This plan is designed to return the company to sustainable, profitable sales growth which includes closing approximately 150 underproductive stores over a three-year period while investing in its 350 go-forward Macy’s locations through fiscal 2026. The list of 66 closing Macy’s locations can be found here.
People have endless options when it comes to where and how they shop. Macy’s customers expect seamless shopping experiences and continuous improvements both in-store and online to meet those expectations.
“Closing any store is never easy, but as part of our Bold New Chapter strategy, we are closing underproductive Macy’s stores to allow us to focus our resources and prioritize investments in our go–forward stores, where customers are already responding positively to better product offerings and elevated service,” said Tony Spring, chairman and chief executive officer of Macy’s, Inc.
Since the start of A Bold New Chapter strategy, investments in the pilot Macy’s stores - First 50 - have boosted sales for three consecutive quarters and contributed to record customer satisfaction scores for the Macy’s nameplate. Building on that success, Macy’s enters 2025 well-positioned to build momentum with a stronger store fleet and remains focused on bringing this enhanced customer experience to more locations nationwide and through its digital channels.
As part of ongoing efforts to reimagine the shopping experience both in-store and online, customers can more easily access detailed information about local go-forward stores through the Customer FAQ and Store Locator tool on macys.com.
About Macy’s, Inc.
Macy’s, Inc. (NYSE: M) is a trusted source for quality brands through our iconic nameplates – Macy’s, Bloomingdale’s and Bluemercury. Headquartered in New York City, our comprehensive digital and nationwide footprint empowers us to deliver a seamless shopping experience for our customers. For more information, visit macysinc.com.
