AUSTIN, Texas--(BUSINESS WIRE)--Thoughtful AI today announced its strong across-the-board growth this year. The AI-powered revenue cycle transformation company in 2024 experienced 350% year-over-year revenue growth, raised $20 million in new funding through a Series A round led by Nick Solaro of Drive Capital, doubled the size of the Thoughtful AI team, and launched a full revenue cycle management (RCM) department of AI Agents for the healthcare industry.
“Thoughtful AI is leading the charge in agentic AI for healthcare. We partner with healthcare providers to solve their most complex revenue integrity challenges. Our bleeding-edge technology delivers world-class customer experience and exceptional business outcomes – six to eight times measured return on investment on average,” said Thoughtful AI CEO Alex Zekoff.
Despite the hype around AI, there aren’t many true applied AI use cases. However, Thoughtful AI’s unique approach to leveraging AI to address healthcare providers’ core reimbursement and staffing challenges is creating immense value. The strong adoption of Thoughtful AI signals that healthcare providers are embracing AI Agents to keep up with their growth and administrative needs. It also proves that although the healthcare industry has historically been slow to adopt new technologies, that doesn’t always have to be the case.
“My journey with Thoughtful AI spans three organizations – two in behavioral health and one in EMS,” said Allegiance Mobile Health CFO Kathrynne Johns. “I recommend healthcare leaders explore Thoughtful AI for scaling and automating processes to grow their businesses efficiently. Thoughtful AI offers scalability and efficiency at a fraction of the cost of adding headcount. If you are a healthcare leader aiming to scale your RCM team, Thoughtful AI is your answer.”
Zekoff added: “We are grateful for the opportunity to serve front-end clinicians and practitioners, ensuring they get paid for the services they provide to patients. We are using our comprehensive approach to transform healthcare RCM with our specialized team of AI Agents – including CAM for claims processing, CODY for coding and notes review, DAN for denials management, EVA for eligibility verification, PAULA for prior authorizations, and PHIL for payment posting. We are only in the first inning of our quest to fix the U.S. healthcare system!
“In 2025, when companies are less focused on growth at all costs and more focused on cost-cutting and ensuring they are cash flow-positive, AI Agents will support austerity measures amid persistent inflation. Specifically, government healthcare agencies will turn to AI to help drastically reduce their spending problems as many companies move away from AI models and focus more on applications. Humans will still make the overall strategic decisions for the next several years, but AI Agents will run the systems to ensure peak accuracy and efficiency.”
About Thoughtful AI
Thoughtful AI is the only Service-as-Software provider with cost-effective, efficient, and scalable business automation solutions purpose-built for mid-market healthcare companies. Its intelligent automation technology and cloud-based digital management platform provide everything middle-market businesses need to customize, implement, and continuously monitor and optimize AI Agents. Thoughtful AI’s platform allows businesses to launch AI Agents in a matter of weeks at a fraction of the cost. Follow Thoughtful AI on LinkedIn, Twitter, or YouTube or visit www.thoughtful.ai to learn more.
