NEW YORK--(BUSINESS WIRE)--Elliott Advocacy (Elliottadvocacy.org), the nonprofit consumer advocacy organization, has announced the release of its 2025 Readers’ Choice Awards nominees, with voting beginning today at https://elliottadvocacy.org/awards/.
Sponsored by Medjet, the leading air medical transport and security response membership program for travelers, the Elliott Advocacy Readers’ Choice Awards are an annual recognition of companies in various consumer sectors that offered outstanding customer support and service that year. For 2025, readers nominated and voted for their favorite companies in 18 categories ranging from airlines to wireless service providers.
“The Readers' Choice Awards are more than just a recognition award. As the travel industry advances in 2025, they serve as an annual guide for consumers,” says Christopher Elliott, founder of Elliott Advocacy. “The awards spotlight companies that excel in customer service and ensure that consumers have the information they need to make confident, informed choices across a wide range of industries.”
The Readers’ Choice Award, now in its 20th year, is widely recognized as one of the premier customer service honors in America.
- Apparel: American Eagle, Abercrombie & Fitch, Aeropostale, Forever 21, Gap, J. Crew, H&M, Inditex, Land's End
- Car Manufacturer (Domestic): Buick, Chrysler, Chevrolet, Cadillac, Ford, GMC, Jeep, Lincoln, Tesla
- Car Manufacturer (International): Acura, Honda, Infiniti, Isuzu, Lexus, Mercedes, Mazda, Mitsubishi, Subaru, Suzuki, Toyota, Volvo, VW
- Car Rental Company: Ace, Advantage, Alamo, Avis, Audi on demand, Budget, Dollar, Enterprise, Fox, Hertz, National, Thrifty, Sixt
- Cruise Line: Azamara, Carnival, Cunard, Celebrity, Holland America, Disney, MSC, NCL, Princess, Royal Caribbean, Viking, Regent Seven Seas, Seabourn, Virgin Voyages
- Domestic Airline: Allegiant Air, American Airlines, Alaska Airlines, Avelo Airlines, Breeze Airways, Delta Air Lines, Frontier Airlines, JetBlue Airways, Southwest Airlines, Spirit Airlines, United Airlines
- Ground Transportation: Car2Go, Greyhound, Kyte, Lyft, Megabus, Uber, Turo, Zipcar
- Hotel Chain: Accor, Best Western, Choice Hotels, Hilton, Hyatt, InterContinental (IHG), Marriott, Wyndham Hotel Group, Radisson Hotel Group
- International Airline: Air China, Air New Zealand, Air France, British Airways, Cathay Pacific, easyJet, Emirates, Etihad, KLM, Korean Air, Lufthansa, Qantas, Qatar Airways, Turkish Airlines, Ryanair, Singapore, Virgin Atlantic
- Luggage: American Tourister, Away, Briggs & Riley, Eagle Creek, Delsey, Globe-Trotter, Samsonite, Travelpro, Tumi, Victorinox
- Online Travel Agency: Booking.com (includes Kayak and Priceline), Fareportal (includes Cheapoair, OneTravel, Travelong), Expedia (includes Hotwire, Orbitz, and Travelocity), TripAdvisor (includes FlipKey and Viator), Trip.com
- Subscription TV: AT&T U-verse, Bright House Network, Cablevision Systems, Charter Communications, Cogeco, Comcast, Cox Communications, DirecTV, DISH Network, Mediacom, Suddenlink, Verizon Fios
- Theme Park: Animal Kingdom (Disney World), Busch Gardens (Tampa), Busch Gardens (Williamsburg), California Adventure Park (Disneyland), Cedar Point, Disneyland, Epcot (Disney World), Hersheypark, Hollywood Studios (Disney World), Islands of Adventure (Orlando), Kings Island, Knott's Berry Farm, Magic Kingdom (Disney World), Six Flags Great Adventure, Six Flags, Magic Mountain, SeaWorld (Orlando), SeaWorld (San Diego), Universal Studios (Hollywood), Universal Studios (Orlando)
- Travel Agency Networks: American Express Travel, Ensemble Travel Group, Travel Leaders Network, Signature Travel Network, Virtuoso
- Travel Insurance: Allianz Global Assistance, Amex Assurance, Aon Affinity, AXA Travel Insurance, Berkshire Hathaway, Generali Global Assistance, HTH Worldwide, Travel Guard, Travelex, Trip Mate
- Travel Insurance (Speciality): Arch RoamRight, Cavalry Travel Insurance (Ripcord), Fay, Seven Corners, Travel Insured International, Trawick International, World Nomads
- Vacation Rental: Airbnb.com, Flipkey.com, Tripping.com, VRBO.com, Vacasa.com
- Wireless Carrier: AT&T, Boost Mobile, Consumer Cellular, Cricket, Google Fi, T-Mobile, TracFone Wireless, Verizon Wireless, Sprint
Additional sponsorship for the Elliott Advocacy 2025 Readers’ Choice Awards comes from Southwest Airlines and Squaremouth. Voting will be open now through December 2024 and winners will be announced in January. A full list of previous Readers’ Choice Awards is available at https://elliottadvocacy.org/awards/
ABOUT ELLIOTT ADVOCACY:
Elliott Advocacy is a 501(c)(3) nonprofit consumer advocacy organization that empowers consumers to solve problems and helps those who can’t.
ABOUT MEDJET:
Medjet is the premier global air-medical transport, travel security and crisis response membership program for travelers. If a member is hospitalized more than 150 miles from home, Medjet arranges and pays for medical transportation to the hospital of the member’s choice within his or her home country - regardless of medical necessity. Most travel insurances and platinum card benefits programs will get you to the “nearest acceptable facility,” Medjet gets you back to the doctors you trust. A MedjetHorizon membership adds 24/7 security and crisis response services addressing a wide range of safety threats, and includes security evacuation if necessary. It is the preferred program for virtually every major luxury travel consortia, and thousands of organizations including AARP, Morgan Stanley, and the NFL.
