RALEIGH, N.C.--(BUSINESS WIRE)--GK Software today announced that Forrester Research, a leading global research and advisory firm, has named GK a Leader in its latest POS Solutions report.
Digital channels are playing an increasingly important role in the customer journey – shopping expectations, in-store experiences, and growing customer self-service demands have put POS in the spotlight. The Forrester Wave™: Point-Of-Service Solutions, Q4 2024 also assessed the strength of POS vendors' strategies. GK attributes its score of 4.00 in the “Strategy” category to its innovation strategy. GK received the highest possible score of 5.00 in criteria within this category such as innovation, roadmap, and partner ecosystem. GK also received the highest possible score of 5.00 in the criteria of in-store checkout and hardware compatibility, as well as globalization and localization.
“Retailers need a POS solution that accelerates their time to market and reduces burdens on their in-house development as well as ongoing maintenance. Our platform is built to deliver that—giving them the flexibility and openness to rapidly enable new apps and services, leverage retail-proven AI, and tap into a partner ecosystem. We see this recognition from Forrester as acknowledging our commitment to meeting our customers’ evolving needs, and to us, it’s a testament to our relentless focus on delivering solutions that drive real impact for retail leaders everywhere”, said Orit Bar-Ad, Chief Innovation Evangelist at GK Software.
In 2024, GK had been recognized in the Leaders Category for Worldwide Retail Loyalty Platform Software Providers by IDC MarketScape, among other reports. The company has furthermore recently established a new Customer Success Organization to drive forward innovation with its clients and has committed to including new item recognition and age verification features in its roadmap, as well as to support endless aisle in the POS UI.
About GK Software
GK Software breaks down the barriers to unified commerce with its open CLOUD4RETAIL platform and a broad portfolio based on it, like OmniPOS for point of sale, self-checkout, mobile POS, GK Drive for forecourt control, mobile customer engagement and a full range of store/back-office solutions. The company is a recognized leader in omnichannel retail, offering a single, global software platform for all retail formats and touchpoints. Ten of the Top 50 retailers worldwide rely on GK, and GK is the fastest growing global POS provider in new installations over the last three years. For more information, visit www.gk-software.com.
