RESTON, Va.--(BUSINESS WIRE)--careMESH, a healthcare technology company focused on improving patient care coordination, announced today that its NAVIGATE platform can be found in Connection Hub on Epic Showroom. Patient navigators can now use this highly flexible solution to manage patients through personalized workflows entirely within their EHR. The integration allows seamless management from referral through treatment and long-term follow-up. It avoids the need to maintain separate records, supports collaboration with the entire care team (both in and outside the organization), and enables coordination with any provider across the US. It eliminates the need to rekey information, simplifying the patient navigation process.
“Patient navigation strategies are advancing at a rapid pace,” said Gary Schwartz MD, Vice Dean for Oncology, School of Medicine; Director, Case Comprehensive Cancer Center. “It’s critical to find partners that share your vision and can help streamline and facilitate navigation, care coordination and operations.”
NAVIGATE is a highly configurable patient workflow and task management system designed to support the diverse needs of clinical programs, with numerous deployments in Oncology, Interventional Cardiology, and more. It helps navigators manage complex treatment plans, including individualized variations of those plans, while ensuring a smooth and efficient process from intake to post-treatment follow-up.
Critical features of NAVIGATE include:
- Eliminating manual record keeping: Eliminates a patient navigator's reliance on checklists, sticky note reminders, and spreadsheets—no more dropped balls.
- Organizing day-to-day patient workflow: Provides patient navigators with prioritized tasks daily to keep patients moving efficiently through the process.
- Centralizes inbound referrals: Consolidates incoming referrals (fax, EHR, phone, etc.) to minimize the risk of dropped patients.
- Improved coordination with referring providers: Facilitates electronic and automated communication with providers in-network and out-of-network for medical record requests and care coordination activities.
- Seamless EHR data exchange: Uses FHIR APIs with the EHR to exchange data, eliminating the need to rekey information
- Versatile: Allows workflow changes to be made in real-time without IT department support.
- Performance visibility: Provides online insights into key metrics, such as referral-to-procedure time treatment volume, and helps identify bottlenecks and inefficiency in the process.
- Principal Illness Navigation: Supports the new CMS reimbursable patient navigation activities, collecting data, guiding tasks, and supporting billing.
“careMESH NAVIGATE is now supporting dozens of clinical programs, including oncology, structural heart, neurosurgery, and renal failure, bringing unprecedented improvements to patient care. NAVIGATE users tell us their newfound ability to see where every patient sits in the process and which tasks need attention daily. All this leads to improved patient satisfaction and better care,” said Dr. Peter S. Tippett, careMESH CEO.
By embedding NAVIGATE into the EHR ecosystem, careMESH enables healthcare organizations to streamline patient navigation workflows, improve collaboration, and enhance care outcomes.
Epic is a registered trademark of Epic Systems Corporation.
About careMESH
careMESH is dedicated to enhancing care coordination for patients everywhere. Our NAVIGATE platform helps care teams manage the complex tasks involved in complex care, such as coordinating with referring providers, organizing diagnostic tests, care planning, treatment scheduling, and long-term follow-up. From within your EHR, NAVIGATE provides a comprehensive view of the patient’s care journey, automating workflows and reducing manual tasks like double documentation. This leads to fewer delays in care, improved outcomes, and seamless communication with referring providers directly within their EHR workflows. NAVIGATE also includes features like automated task flagging, on-demand dashboards, and digital flow charts, making it an indispensable tool for optimizing patient navigation and care coordination. For more information, follow us on LinkedIn or visit careMESH.
