BOSTON--(BUSINESS WIRE)--Lookout, Inc., the data-centric cloud security company, today announced it has integrated an advanced AI-driven chatbot by Embrace.ai within the Lookout Partner Hub portal to streamline access to essential sales resources and boost overall efficiency for the Company’s alliance, technology integration, channel and managed security service provider (MSSP) partners.
The Lookout Partner Hub, which is based on Impartner’s partner relationship management (PRM) solution, provides Lookout channel partners with easy and transparent access to essential sales and support resources. Through the portal, they can register and view deal opportunities, find key documents to support prospect and customer conversations and stay updated on the latest news and product updates. Additionally, the portal offers access to the Lookout Partner Academy, where they can complete sales and pre-sales online training courses to become Lookout Qualified.
The integration of Embrace.ai’s advanced chatbot, Expert Virtual Assistant (EVA), will significantly elevate the partner experience by offering an intuitive, intelligent interface for accessing critical information such as sales and marketing resources about Lookout offerings.
The Lookout Partner Hub’s Expert Virtual Assistant is designed to:
- Highly Personalized Interactions: By integrating conversational AI into the Lookout Partner Hub, the Expert Virtual Assistant improves how partners engage with Lookout resources, ensuring that all interactions are more informed and aligned with individual needs. Sample questions could include: “How much margin can we make on this particular deal? Who is the current Lookout channel manager available to support me? What are the advantages of Lookout solutions compared to the competition?” Also, “Please create a compelling invite to a webinar for a Spanish customer that introduces Lookout's new Executive Impersonation Protection feature,” and “Please create a follow-up email for a German prospect that highlights the differentiators of Lookout's data protection platform compared to other vendors.”
- Simplify Resource Access: Partners can now effortlessly query the Expert Virtual Assistant in their preferred language to get answers from a library of materials like thought leadership articles, solution briefs, battle cards and marketing campaigns — ensuring immediate, relevant results.
- Enhance Productivity: The Expert Virtual Assistant can draft sales prospecting emails and offer tailored recommendations using the latest content and data, reducing manual effort and enhancing partners' marketing and sales effectiveness.
“Our collaboration with Impartner and the integration of Embrace.ai’s Expert Virtual Assistant represents a significant leap forward in how we support our partners,” said Eva-Maria Elya, Global Vice President of Channel and MSP, Lookout. “Embrace.ai, renowned for its expertise in unlocking conversational AI and enhancing business interactions, powers the Expert Virtual Assistant’s capabilities. It integrates seamlessly into business workflows, and provides our partners with conversational access to essential content and supporting various functions such as marketing, sales, and customer success.”
“The integration of Embrace.ai’s Expert Virtual Assistant into Lookout and Impartner’s collaboration marks a pivotal shift in partner support, offering an unprecedented level of efficiency and personalization. This AI-driven enhancement not only streamlines access to vital resources but also propels partner productivity and engagement to remarkable levels. By addressing key challenges such as efficient information retrieval and streamlined access to essential materials, partners will benefit from EVA’s ability to provide instant and accurate responses to queries,” said Curtis Brinkerhoff, Chief Revenue Officer, Impartner.
“Embrace.ai helps Lookout partners succeed by providing a comprehensive support ecosystem within the Partner Hub,” said Derek Butts, Co-CEO, Embrace.ai. “They can now tap into the value of an extensive content library using generative AI and have self-serve access to key information about Lookout’s offerings. This comprehensive support system is designed to help Lookout partners drive increased profitability and customer retention.”
Additional Resources:
- For more information about the Lookout channel partner program, visit https://www.lookout.com/partners.
- Listen and subscribe to Security Soapbox, the Lookout podcast covering privacy, security, and everything in between.
About Lookout
Lookout, Inc. is the data-centric cloud security company that uses a defense-in-depth strategy to address the different stages of a modern cybersecurity attack. Data is at the core of every organization, and our approach to cybersecurity is designed to protect that data within today’s evolving threat landscape no matter where or how it moves. People — and human behavior — are central to the challenge of protecting data, which is why organizations need total visibility into threats in real-time. The Lookout Cloud Security Platform is purpose-built to stop modern breaches as swiftly as they unfold, from the first phishing text to the final cloud data extraction. We are trusted by enterprises and government agencies of all sizes to protect the sensitive data they care about most, enabling them to work and connect freely and securely. To learn more, visit www.lookout.com and follow Lookout on our blog, LinkedIn and X.
About Impartner
Impartner is the fastest-growing, most award-winning provider of channel management technologies, including its flagship Partner Relationship Management (PRM) and Partner Marketing Automation solutions, which help companies worldwide manage their partner relationships, drive demand through partners and accelerate revenue and profitability through indirect sales channels. For more information on Impartner, which is based in Utah’s tech hotbed, the Silicon Slopes, visit www.impartner.com.
About Embrace.ai
Embrace.ai is a GenAI native software company that empowers businesses to harness the full potential of artificial intelligence to improve their customer outcomes. The company helps organizations securely unlock information about their products and services to better enable their customers, employees, and partners. Embrace.ai’s solutions can be rapidly implemented and deliver a tangible and compelling return on investment. Learn more at www.embrace.ai and follow the company on LinkedIn.
© 2024 Lookout, Inc. LOOKOUT®, the Lookout Shield Design®, LOOKOUT with Shield Design® and the Lookout multi-color/multi-shaded Wingspan Design® are registered trademarks of Lookout, Inc. in the United States and other countries. DAY OF SHECURITY®, LOOKOUT MOBILE SECURITY®, and POWERED BY LOOKOUT® are registered trademarks of Lookout, Inc. in the United States. Lookout, Inc. maintains common law trademark rights in EVERYTHING IS OK, PROTECTED BY LOOKOUT, CIPHERCLOUD, and the 4 Bar Shield Design.
