76-Provider FQHC Successfully Saves Two Hours on Documentation Daily Per Provider with Sunoh.ai and eClinicalWorks

Sunoh.ai’s multilingual feature helps providers streamline documentation for visits facilitated in English and Spanish

WESTBOROUGH, Mass.--(BUSINESS WIRE)--eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Sun Life Health is successfully utilizing Sunoh.ai’s multilingual feature to enhance and streamline clinical documentation of patient visits conducted in English and Spanish. Leveraging Sunoh.ai can save providers up to two hours of time per day, enabling them to see additional patients and focus on better patient care, while reducing burnout and achieving an improved work-life balance.

“Sunoh.ai enhances our efficiency and accuracy, bringing us closer to our mission of achieving the healthiest lives for our patients regardless of the language they speak,” says Trey Davis, director of information systems at Sun Life Health. “Sunoh.ai’s swift documentation capabilities allow providers to complete notes post consultation, eliminating the need for typing or expensive third-party scribes. By not being tied down to a device, providers are better able to examine their patients with increased face-to-face interaction.”

He further adds, “The advanced AI scribe adapts to bilingual conversations with great accuracy, ensuring clarity for our Spanish-speaking community. Last month, we conducted over 300 patient visits in Spanish with the multilingual feature. Sunoh.ai replaces the array of tools previously required for dictation, further facilitating the process of verbally pulling orders. One of our providers was even able to add four additional patients to their daily schedule with the added time savings.”

Before implementing Sunoh.ai, it was more challenging for the providers at Sun Life Health to complete documentation on time, and resulted in spending hours after work complete notes or early the next day. The FQHC signed up with a third-party vendor to use human scribes, which was an additional expense. The health center adopted Sunoh’s advanced AI technology that seamlessly integrates with eClinicalWorks EHR on any device through the eClinicalTouch® 4 app, making it a preferred choice for the health center.

“Sunoh.ai harnesses the power of advanced AI technology to optimize clinical documentation," said Girish Navani, CEO and co-founder of eClinicalWorks. "It's exciting to see our clients such as Sun Life Health redefining patient interactions, and simultaneously, enabling healthcare providers to reclaim vital time from their day. We aim to alleviate provider burnout by integrating AI capabilities within the EHR system. We are elated to be at the forefront of this transformation in healthcare.”

About Sun Life Health

Established in 1976, Sun Life Health is a nonprofit Community Health Center driven by the mission of helping all people achieve their healthiest lives. It strives to be the first choice for health and wellness for all individuals, in Arizona. Sun Life Health began as a small office in Pinal County fast forward to the present, the health center now serves over 48,000 patients, including a significant 30% children population. It operates with an unwavering commitment to deliver accessible, high-quality, and culturally effective healthcare. It stands as one of the largest providers of primary health care services in Pinal County, offering health care in Casa Grande, Coolidge, Eloy, Florence, Maricopa, Mesa, Oracle, and San Manuel. Excellence, integrity, inclusion, education, and innovation are the bedrock of Sun Life Health's core values. For more information, visit our website www.sunlifehealth.org.

About eClinicalWorks

eClinicalWorks was founded in 1999 to help digitize paper charts for ambulatory practices. Today, eClinicalWorks leads the nation in innovation with cloud-based solutions for Electronic Health Records and Practice Management. In addition, we help ambulatory practices, specialists, health centers, urgent care facilities, and hospital systems manage their revenue cycle, patient relationships, and Population Health initiatives. More than 180,000 providers and 1 million medical professionals rely upon the power and scalability of the eCW Cloud for flexible clinical documentation, better front-office workflows, and more efficient billing driven by Robotic Process Automation. We combine innovation, leading-edge technology, and a commitment to patient safety to enable practices to grow and thrive amid the challenges of 21st-century healthcare. For more information, visit www.eclinicalworks.com, follow us on Facebook and Twitter, or call [phone].

About Sunoh.ai

Sunoh.ai is the revolutionary, EHR-agnostic, AI-powered ambient listening technology Sunoh.ai is designed to seamlessly translate natural language conversations between healthcare providers and patients into clinical documentation, offering a unique and immersive experience. Sunoh.ai makes clinical documentation faster and more efficient than ever before. For more information, visit https://sunoh.ai/.