SANTA BARBARA, Calif.--(BUSINESS WIRE)--Xurrent™, the leading SaaS-based service management software platform for the modern enterprise, formerly known as 4me™, proudly announces its comprehensive rebrand to support the company’s strategy and scaling.
Xurrent transforms the way IT and enterprise services are delivered in its easy-to-deploy, highly automated platform solution. The AI-forward software creates operational efficiency and offers a unified platform that fosters seamless collaboration across teams. The solution allows IT teams and managed service providers (MSPs) to deliver services with more certainty and flexibility to quickly adapt to evolving business needs.
Xurrent’s low-code, out-of-the-box capabilities empower IT teams to configure and modify solutions with ease, reducing reliance on external consulting. The cloud software offers quick time-to-value with full implementation in under ninety (90) days, far faster than any mid-market or legacy enterprise competitor. This service-centric approach creates exceptional customer and employee experiences, setting a new standard for service management.
“Xurrent is a bold step forward to brand our mission to support modern enterprises with an innovative IT and service management platform,” states Kevin McGibben, CEO of Xurrent. “We’re different from legacy competitors. We provide a modern platform on which our customer’s digital transformation efforts can be sustained for the long haul. The rebrand underscores our commitment to help businesses deliver more consistent, automated and fantastic customer experiences. Xurrent leverages next-generation technologies to change the game in service management. Hundreds of customers love what we’re doing, and we’re excited to enter a new phase of scaling our business.”
Xurrent’s 400+ Customers Share The Excitement
“Our team in the U.S. now operates on a unified ITSM platform globally with Xurrent. We successfully rolled (Xurrent) out internationally in just 90 days. This platform has brought our employees, Digital & IT teams and external service providers together, all collaborating seamlessly within Xurrent. As a result, we've seen a dramatic improvement in our IT service delivery," said Mike Rossi, Senior Manager of I.T. Service Management at Fiskars Group, the global home of design-driven brands such as Fiskars, Waterford, Wedgwood, and Gerber Gear.
“Xurrent is an exciting strategic technology partner for Stefanini Group. Our business is providing high quality managed IT Services in North America, Europe and Latin America. The rebranding to Xurrent shows their commitment to building their platform vision,” commented Marco Stefanini, Founder and Chairman at Stefanini.
Industry Events
As part of its strategic rebranding, Xurrent actively participated in key industry events to showcase its continued growth and innovation in the service management market. The company sponsored The Channel Company’s XChange 2024 and will attend the upcoming MSP Summit in Atlanta, September 16-19th, in addition to Amazon re:Invent, December 2-6th in Las Vegas. These events serve as important platforms for Xurrent to engage with industry leaders, highlighting its latest advancements and reinforcing its commitment to expanding its presence in the service management sector.
About Xurrent
Xurrent is transforming service management for the modern enterprise.
The Xurrent platform seamlessly connects teams to optimize IT service management through its AI-forward, service-oriented, and multi-tenant SaaS architecture. It automates cross-functional workflows, enabling frictionless service delivery that significantly enhances business outcomes. Xurrent is designed to be Easy, Advanced, and Complete—providing an intuitive user experience, cutting-edge capabilities, and comprehensive features that make it the most advanced ITSM platform available today. With a strong focus on ease of use and deployment, Xurrent empowers organizations to achieve exceptional results with minimal effort.
Hundreds of organizations worldwide trust Xurrent to elevate their Enterprise Service Management. In 2023, Xurrent was recognized for the third consecutive year as a Gartner® Peer Insights™ Customers’ Choice in the ‘Voice of the Customer’: IT Service Management (ITSM) Platforms. For more information, visit www.xurrent.com
