REDMOND, Wash.--(BUSINESS WIRE)--Practice by Numbers, a leading provider of dental analytics and patient engagement software, is excited to announce the launch of PbN Voice, a cloud-based VoIP phone system, designed specifically to enhance patient communication for dental practices. Now available, PbN Voice seamlessly integrates with the Patient Management System (PMS) to provide instant access to patient information, key office phone analytics, and the flexibility to make and receive calls from anywhere—supporting multiple locations.
Key Features of PbN Voice:
- PMS Integration: Integrates with all major patient management systems, offering a screen pop feature to provide patient information instantly when they call.
- Custom Scheduling: Route calls to the appropriate staff member, no matter the time of day.
- Cloud-Based VoIP: Utilize the internet for high-quality calling, eliminating the need for traditional phone lines.
- Call History: Access comprehensive call logs, including details on missed calls.
- Auto Attendant: Save and send voicemails via email or text message with our auto-attendant feature.
- Call Analytics: Set goals and measure success with detailed call analytics.
- Multiple Offices: Keep multiple offices connected, enabling seamless schedule filling, call handling, and opportunity follow-ups.
- Patient Information: Instantly view patient details, such as past and upcoming appointments and balances due, when they call.
- No Missed Calls: Automatically send customized text messages when a call is missed to secure more appointments.
Premium Hardware for Optimal Performance:
- Corded & Cordless Phones: A single phone can support up to four cordless handsets, allowing for seamless call switching.
- Large Touch Screen: High-resolution, adjustable display performs well under various lighting conditions.
- Acoustic Sound Shield: Utilizes multiple microphones for distraction-free voice clarity.
- Virtual Fax (Coming Q4): Manage faxes with an intuitive interface, sort by various criteria, and forward to any number/extension.
Dental practices looking to leverage this new feature are encouraged to contact Practice by Numbers for more information on how to integrate this update into their operations.
About Practice by Numbers
Practice by Numbers is an all-in-one software solution designed to help dental practices consolidate, streamline, and improve their day-to-day operations. Their mission is to transform dental practices with a full suite of analytics, patient communication tools, reputation management, online scheduling and payments, digital patient forms, insurance verification, and much more…all in a single platform. To learn more, visit practicenumbers.com.
