SAN FRANCISCO--(BUSINESS WIRE)--Embroker, the digital insurance company radically simplifying the insurance buying experience for businesses, today announced the appointment of Andrew (Andy) Lea as Chief Insurance Officer (CIO) and the promotion of Kristy Malm to Chief Operating Officer (COO).
Andy Lea Appointed Chief Insurance Officer
Lea brings more than two decades of insurance experience to his role at Embroker. Beginning his career in insurance as an underwriter, he later went on to fill a series of influential roles at companies like Marsh USA, Swiss Re, AIG and CNA. He most recently served as Chief Underwriting Officer at Vantage Risk.
"I am deeply committed to working with Embroker’s talented team of insurance experts to further hone and advance our ONE technology platform while developing incredible tailored solutions for our customers,” shared Andrew Lea, CIO of Embroker. “Embroker is innovating and growing its product portfolio at a rapid pace, and I look forward to accelerating this hyperfocus and continuing to expand our customized, vertical-specific solutions that deliver unmatched value for our customers.”
Lea has successfully launched and operated underwriting platforms for Cyber, Tech E&O, MPL, Law and Accounting E&O, and other professional liability coverage programs, and brings firsthand experience navigating different international markets. He has a proven track record of successfully launching and managing underwriting platforms, driving profitable growth, and mitigating risk. His deep understanding of the insurance industry, combined with a focus on technology disruption and innovation, positioned him as Embroker’s ideal candidate for Chief Insurance Officer.
"At Embroker, our mission to establish ourselves as the leading digital insurance platform is driven by the outstanding talent of our team,” stated Ben Jennings, CEO of Embroker. “Andy's vast expertise and leadership experience make him the ideal fit for this critical leadership position and will be instrumental in Embroker’s success moving forward. We’re excited to add him to our executive team, and eagerly anticipate the innovation he’ll bring to the table and his contributions to our growth."
Kristy Malm Promoted to Chief Operating Officer
Kristy Malm has been promoted to Chief Operating Officer. Malm, who was previously VP of Operations at Embroker, has been focused on operational excellence, efficiency and continuous improvement. She brings a deep expertise in streamlining operations and a hyper sensitivity in providing impeccable customer experiences.
In this elevated role, Malm will focus on overall customer strategy as well as driving organizational excellence and leading the customer success organization to continue identifying and investing in areas where Embroker can provide industry-best customer support.
“Stepping into this executive role allows me to take all of my experience and put it toward leading operational initiatives I’m passionate about and invested in for our business and our customers,” said Kristy Malm, COO of Embroker. “Embroker is firing on all cylinders right now, and I look forward to taking that momentum forward for our customers, delivering cutting-edge self-service technology solutions, and bespoke premier service.”
"Kristy's contributions have been essential in achieving crucial operational milestones, significantly bolstering Embroker's internal efficiencies and enhancing our ability to deliver a magical experience for our customers. Her new leadership role will amplify her impact and help us achieve Embroker’s ultimate goal of being a disruptive force in the insurtech landscape," concluded Jennings.
These appointments follow a series of significant milestones for Embroker, including two major product announcements and the launch of a new distribution channel for broker partners via its first-ever publicly available API. The additions of Andy Lea and Kristy Malm to Embroker’s executive team further the company’s mission of and commitment to innovation and excellence in the insurance industry.
About Embroker
Embroker is a digital-first insurance company helping businesses manage risk with a radically simple approach. Embroker is enhancing the legacy and manually intensive technology of the commercial insurance industry with an end-to-end digital insurance platform that intelligently recommends industry-tailored coverage programs, all in minutes. Through Embroker Access, Embroker provides partner agencies and wholesalers with the capability to offer all of Embroker’s industry-leading insurance products to their customers. Founded in 2015, Embroker is headquartered in San Francisco and has raised more than $140M in funding from leading Fintech and Insurtech investors. With a Net Promoter Score (NPS) of 70+, Embroker is also the highest-rated business insurance company in the market. Visit www.embroker.com for more information.
