SAN FRANCISCO--(BUSINESS WIRE)--Enterprise Connect AI, a two-day Summit to help IT leaders learn how AI can help make their end users more productive, contact centers more profitable, customer experiences more powerful and IT operations more cost-effective, today announces a keynote presentation from executives at Deloitte. Enterprise Connect AI takes place October 1-2 at the Santa Clara Convention Center in Santa Clara, CA, with a welcome reception on September 30. Click here to register to attend Enterprise Connect AI.
On October 2 at 9:00 a.m., Rohit Tandon, Managing Director, Lauren Littlefield, Managing Director and Vinita Kumar, Business Development of Deloitte will present “The AI Advantage: Elevating Customer Interactions.” Together they will discuss reimagined customer journeys enabled by AI, the strategy and tactics to redesign service experiences for customers, and how AI will advance the service experience.
Tandon has extensive experience in Applied Analytics and AI, and drives profitable growth for companies by helping them harness and leverage the power of data, insights, technology and integrating it with process to help make it a part of the fabric of how a company operates. He heads the AI practice for Deloitte Consulting U.S. and is the founder and global general manager of Deloitte's AI-as-a-service business, ReadyAITM, that helps companies accelerate and scale their AI Journey. He is also the global lead for Deloitte's AI Factory-as-a-service, a comprehensive bundle of AI managed services, integrating access to GPU hardware, AI software, third party data and expert services to empower businesses with unparalleled capabilities in the world of AI.
Littlefield is focused on AI and Data, specifically related to the application of emerging capabilities to enhance efficiency and experience in the Service space. She has played a central role in the development of capabilities in the AI space and has a particular passion for development of talent and methodologies to support growth in this area.
Kumar is passionate about re-imagining the human experience, transforming businesses, and improving outcomes with AI. She is a leader in strategic business transformation and growth fueled by AI. She has a deep understanding of transforming enterprises, contact and service centers as well as other business operations with technology and analytics across industries.
David Glick, SVP, Enterprise Business Services of Walmart will also deliver a keynote.
Click here to view the conference program. Additional sessions will be added in the coming weeks.
“We are pleased to welcome Rohit, Lauren and Vinita to our conference program roster. They will be sharing real world AI insights that will help IT professionals create smart strategies for their enterprises,” said Eric Krapf, General Manager, Enterprise Connect.
Enterprise Connect AI sponsors include: Diamond Sponsors: RingCentral and Webex by Cisco; Platinum Sponsors: AudioCodes, Cognigy, Google and Nextiva; Gold Sponsors: Bandwidth, Dialpad, Genesys and Zoom Video Communication; and Silver Sponsors: Deepgram, MiaRec, Inc., NICE, SecureLogix and Verizon.
To register to attend Enterprise Connect AI, click here.
For media registration click here.
For additional information on exhibition or sponsorship opportunities, contact Will Wise at will.wise@informa.com.
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About Enterprise Connect
For more than 30 years, Enterprise Connect has been the leading conference and exhibition for enterprise communications and customer experience in North America. Enterprise Connect brings corporate IT decision makers together with the industry's vendors, analysts and consultants to focus on the issues central to enterprise communications. Enterprise Connect owns and produces No Jitter, (nojitter.com), providing daily blogging and analysis of enterprise communications, and it also serves the community with a weekly email newsletter, research surveys and a Webinar Series. For more information, visit enterpriseconnect.com. Enterprise Connect is brought to you by Informa Tech.
About Informa Tech
Informa Tech is a leading provider of market insight and market access to the global business technology community. Through in-depth expertise and an engaged audience community, Informa Tech helps business professionals make better technology decisions and marketers reach the most powerful tech buyers and influencers in the world. Across its portfolio of over 100+ trusted brands, Informa Tech has over 1000 industry experts, including over 400 research analysts and consultants in global research group Omdia, and a monthly audience reach of over 125 million. Informa Tech is a division of FTSE 100 company Informa plc.
