LIVONIA, Mich.--(BUSINESS WIRE)--WorkForce Software, the #1 rated workforce management solution for large employers, is proud to announce its top-ranking status as a Champion in the Workforce Management Emotional Footprint Report for the enterprise market by SoftwareReviews, a division of IT research and advisory firm Info-Tech Research Group. The industry report surveyed over five hundred real end users of the most popular workforce management technology and reviewed nine solution providers; this data was meticulously verified for authenticity and extensively analyzed. WorkForce Software’s achievements were highlighted throughout the report for being the most trustworthy software provider, enabling dramatic productivity improvements for its global customer base, having the most reliable product, enhancing overall workforce performance for its customers in various industries, and delivering the most security protection of any enterprise workforce management solution.
More global organizations are realizing the importance of investing in workforce optimization, and the workforce management software sector continues to see substantial growth —with large employers facing growing global compliance challenges, unique regional requirements, and ever-increasing employee demands. 2023 was a record-setting year for WorkForce Software, and 2024 has continued this trajectory with a 62 percent increase in year-over-year sales growth and an 18 percent rise in net new customers compared to the first half of 2023. The 2024 growth is driven by an increase in multi-national organizations selecting and expanding the use of WorkForce Suite as their global workforce management platform.
The award-winning WorkForce Suite received top ratings in the customer-verified Net Emotional Footprint (NEF) rankings, which reviews important aspects of a vendor-client relationship and product effectiveness, indicating overall user feeling toward the vendor and product. WorkForce Software achieved Champion status, scoring +79 NEF. The NEF is a result of aggregated emotional response ratings from customers across multiple areas of service including negotiation, product impact, conflict resolution, strategy, and innovation. Some of WorkForce Software’s highest user ratings placed the company as the ‘most respectful, caring, and trustworthy’ to work with and the ‘most reliable’ of all workforce management solutions.
“We are incredibly honored to be recognized as a Champion in the WorkForce Management Emotional Footprint report again this year because it not only recognizes the quality of our solutions but also the integrity of our global team as they interact with our customers and prospective customers,” said Sandra Moran, Chief Customer Experience and Marketing Officer. “Organizations chose WorkForce Software for our innovative award-winning solutions —but this survey attests that our customers stay year after year because of the value they get from our solution. We work extremely hard to cultivate relationships with our customers, and it is gratifying to receive recognition from them for these efforts. There is no greater honor than to be recognized as reliable and trustworthy by the end users of our solutions, and this drives us to continue to work to exceed their expectations.”
WorkForce Software placed first in nine important vendor capabilities categories. It received a Champion ranking for being ‘fair, caring and trustworthy,’ being the most ‘respectful’ vendor, and having the ‘friendliest negotiations’ as a solution provider. Its WorkForce Suite employee experience (EX) platform is ranked highest for its ability to ‘enable productivity’ and deliver the most ‘performance enhancing’ and ‘security protecting’ workforce management product on the enterprise market.
Learn more about WorkForce Software’s WorkForce Suite and read Info-Tech’s SoftwareReviews 2024 Workforce Management Emotional Footprint for the Enterprise Market Report here. To see WorkForce Software’s latest industry recognitions and learn about the driving force behind their solution innovation and why they are a value leader, star partner provider, and standout employer, visit this interactive experience.
About WorkForce Software
WorkForce Software is the #1 rated workforce management solution for large, global employers and the first to deliver integrated employee communication capabilities. The company’s WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, WorkForce Software is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and optimal performance. When your employees include deskless or hourly workers, unionized, full-time, part-time, or seasonal, WorkForce Software makes managing your global workforce easy, less costly, and more rewarding for everyone. For more information, please visit www.workforcesoftware.com
WorkForce Software’s solutions are also available through our global reseller, SAP. To learn more, please visit https://workforcesoftware.com/partner/sap/
