SEATTLE--(BUSINESS WIRE)--There is no denying that administrative burdens are a multi-billion dollar cost to the healthcare industry and the patients it serves. In the face of historic resource and staffing constraints, the urgency to reduce these burdens is greater than ever before. Enter Outbound AI. The Seattle-based startup offers teams of AI virtual agents able to manage many of the most time- and labor-intensive back office tasks impacting the healthcare revenue cycle.
“Having completed a $16M round of seed financing last summer, we’ve been able to markedly accelerate the development and delivery of our Claims Work Solution to healthcare organizations all across the country, and the results have been extraordinary,” says Stead Burwell, Founder and CEO of Outbound AI. “Being invited to join the Microsoft for Startups Pegasus Program is not only a tremendous honor, it’s validation of the work we’re doing and the value we’re creating. We look forward to furthering all aspects of our enterprise go-to-market initiatives with the expertise, guidance and support of the Microsoft team.”
Built on the company’s proprietary Conversation AI Cloud and hosted on Microsoft Azure, Outbound AI’s Claims Work Solution is designed to expand capacity, enhance productivity and maximize collections while elevating the daily job experience for healthcare billing team members.
“Our commitment to Microsoft dates back to the very start of the company,” says Jonathan Wiggs, Co-Founder and CTO of Outbound AI. “Having served as an engineering leader for 30 years, I fully trust in the performance of Microsoft and its continued innovation. Microsoft helps us achieve the scalability and reliability that enterprise customers demand, and we are very excited to partner with them as a member of the Pegasus Program.”
“Enterprise customers increasingly face a range of business challenges across industries," says Sally Frank, Worldwide Lead for Health and Life Sciences, Microsoft for Startups. "Because administrative overhead within the healthcare space is particularly challenging, we're thrilled to welcome Outbound AI to our Pegasus Program to address the needs of our joint customers."
About Outbound AI
Outbound AI is Conversation AI built for healthcare. Founded in 2021, the Seattle-based startup is breaking new ground with cloud technologies that serve as workforce multipliers to expand capacity and drive productivity while improving the daily job experience for human talent. Its inaugural Claims Work Solution is designed to streamline administrative work across the revenue cycle, including claims status inquiries, EOB requests, eligibility and benefits verifications, prior authorizations and more. The company’s specially-trained AI virtual agents conduct intelligent phone calls that replace burdensome work associated with provider-to-payer communications. Outbound AI is led by a passionate team of healthcare, AI and voice tech veterans, and is backed by Madrona, SpringRock Ventures and several other preeminent venture capital firms. More information is available at https://outbound.ai/.
