TEMPE, Ariz.--(BUSINESS WIRE)--Medical Management Resource Group, L.L.C. (“MMRG” or the “Company”, d.b.a. American Vision Partners, www.americanvisionpartners.com), which provides administrative services to ophthalmology practices, today provided notice of a cybersecurity incident affecting information the Company maintains in connection with performing services for such practices.
On November 14, 2023, MMRG detected unauthorized activity on certain parts of its network. Upon learning of this incident, MMRG promptly took steps to contain it, including isolating impacted systems. The Company also launched an investigation with the assistance of leading third-party cybersecurity firms and coordinated with law enforcement. MMRG takes the security of patients’ data seriously and continues to take preventative actions to further safeguard its systems.
On or around December 6, 2023, MMRG determined that, in connection with the incident the Company detected on November 14, the unauthorized party obtained personal information associated with patients of the relevant practices. The information for affected patients varied and may have included names, contact information, dates of birth, certain medical information (e.g., services received, clinical records, and medications), and in certain cases, Social Security numbers and insurance information.
MMRG is in the process of notifying patients whose information may have been affected by this incident. As part of the notification process, MMRG has recommended certain steps individuals can take to help protect their information, such as monitoring their credit reports and reviewing their account statements. MMRG also has arranged to offer credit monitoring and identity protection services to qualified individuals for two years at no cost to them. Individuals who receive a notification from MMRG about this issue should refer to that notice for additional information.
MMRG has established a dedicated, toll-free call center for affected individuals at 1-844-725-0135, which is available between the hours of 8:00 a.m. to 8:00 p.m. Eastern time, Monday through Friday, excluding holidays.