IRVINE, Calif.--(BUSINESS WIRE)--Trusted Tech Team, a leading provider of Microsoft licensing and cloud-based solutions, today announced that it expanded its operations by moving to over 32,000 square feet of office space to accommodate more in-house experts. The Orange County-based company surpassed its revenue goal in 2022 by over $53 million, allowing it to triple its employee headcount and increase office square-footage by over 550% in the past year. Trusted Tech Team now has over 150 employees working out its headquarters in Irvine, California.
“I’m proud of the impact we’ve been able to have on the North American market,” said Julian Hamood, Founder & President of Trusted Tech Team. “We’re growing faster than we could have ever anticipated. I remember when we were a small team of 8 people, only a few years ago, with a vision of raising the bar when it comes to alleviating the IT sector’s biggest frustrations. We’ve outperformed all our competitors by continuously increasing the value we provide, and our high customer retention rate speaks to the efficacy of our model.”
As a Microsoft Gold Partner, Microsoft CSP Direct Partner, and Microsoft Cloud Solutions Provider, Trusted Tech Team caters to mid-to-enterprise-sized organizations in North America. The Company’s in-house, multi-certified, U.S.-based engineers are committed to simplifying licensing and infrastructure decisions for IT departments at a fraction of the industry standard costs—reducing its clients productivity software expenses by up to 20% in many cases. Additionally, the Company’s commitment to providing a high-quality customer experience with around the clock support has helped them sustain rapid growth, even as most of the market downsized.
“Our team works hard and plays hard. It feels like we are breaking one record or another every day and TTT is always surprising us with events and rewards. Our company culture is the best,” according to Lisa Cheng, Sr. Business Development Representative at Trusted Tech Team. One of Trusted Tech Team’s biggest obstacles has been attracting enough talented support engineers to keep up with its meteoric growth, but with a compelling culture that breeds excellence and a stunning office, the company is able to consistently secure world-class talent.
In order to differentiate from competitors, the company has committed to a philosophy of human-to-human interactions and providing outstanding service to our customers. According to Glen Patton, Senior Network Engineer at Oblon, “Trusted Tech Team was able to help us save a ton on our licensing costs by actually taking the time to listen to us and understand our issues.”
Trusted Tech Team distinguishes itself by taking a human-centric approach. The team works relentlessly to understand the product, industry, and client’s needs better than anyone else. Its technical support and fulfillment teams are among the best in the world, and are committed, around the clock, to ensure a personalized and optimized client-experience. “Our support response and SLA timelines, outperform the industry standard by an extravagant margin, which is just one of the many ways we deliver unparalleled value to our customers,” said Julian Garsdean, Chief Operating Officer of Trusted Tech Team.
Launched in 2017 in Irvine, CA, Trusted Tech Team has quickly become a trusted Microsoft partner. With a North American client base of over 10,000 satisfied customers, the company has a strong presence and is on its way to becoming a behemoth in the market. Trusted Tech Team also has offices in Canada and the United Kingdom. They plan to continue expanding as demand for licensing expertise and engineer-led-support grows. For more information about Trusted Tech Team and its Microsoft cloud licensing solutions and support, visit www.trustedtechteam.com.
ABOUT TRUSTED TECH TEAM
Trusted Tech Team is a leading Microsoft Cloud Solutions Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and professional services for medium and enterprise-sized businesses. Since 2017, the company has leveraged its Microsoft Gold Partner status alongside its strong relationship with the Microsoft Partner Network to provide the highest quality customer experience in the industry. They’re most well-known for combining the absolute lowest prices, licensing optimization, and helping IT teams get even the most complex support questions for M365 and Azure answered quickly and accurately. Their robust team of in-house U.S.-based Microsoft architects and engineers is made up of some of the world’s top certified experts able to resolve even the most advanced technical setbacks significantly faster than the industry standard SLA’s. Trusted Tech Team attained a Solutions Partner designation in the Microsoft Cloud Partner program and was one of the first Microsoft partners to attain this designation. By prioritizing its people-centric approach, Trusted Tech Team transforms the software licensing experience—enabling customers to cut IT budgets with peace of mind so they can concentrate on the success of their business.
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