SANTA CLARA, Calif.--(BUSINESS WIRE)--Digitate, a leading provider of SaaS-based autonomous enterprise software for IT and business operations, today announced that its ignio™ Artificial Intelligence for IT Operations (AIOps) platform recently earned recognition in several major industry awards. In particular, Digitate’s ignio™ was honored for its powerful AI capabilities and its value in simplifying the management of cloud deployments and uplevelling an enterprise’s overall operational efficiency.
Chief among these awards, Digitate’s work for Avis Budget Group (ABG) won a major case study award. During the pandemic, Avis was having difficulty adjusting to a large loss of staff and new regulatory rules. The company struggled to accommodate these changes because of the complexity of its IT infrastructure, which covered multiple geographies, included a mix of technologies, and lacked automation. Avis leveraged ignio™ AIOps to overhaul their IT operations and deliver greater business efficiency. The company was able to automate tasks and reduce resources spent on IT, isolate noise from monitoring tools to expedite the resolution of service requests and employ model-based context building to predict and prevent operational failures ahead of time.
“Our event management and correlation capabilities were limited. As a result, our operational teams were inundated with false positives and event overload and paralyzed by an inability to understand priority responses,” said Steven Boyles, Head of IT Operations – International at Avis Budget Group. “Using Digitate, we reduced the effort on our operational staff by a substantial number and continue to roll out event correlation and self-heal capabilities across our wider business systems. In addition, Avis improved compliance reporting and efficiency using ignio™ autonomous action on our SOX, quarterly access reviews & user access review processes.”
Digitate’s other recent accolades include:
- Digitate ignio™ was honored as a Silver winner in the 2022 Best in Biz Awards for "Best New Product Version of the Year”
- Digitate ignio™ won “Best Autonomous Enterprise Landscape Management Platform” in the 2022 Artificial Intelligence Awards
- Digitate was named a finalist for “Best Cloud Automation of the Year” in the Cloud Awards
- Digitate was named a winner in the "Order to Cash" category in The Hackett Group’s 2022 Digital Awards
“Digitate’s mission is to equip every organization with the ability to evolve into an autonomous enterprise. With improved efficiency, context, and intelligence, an autonomous enterprise is more agile and better positioned to support future business growth,” said Akhilesh Tripathi, CEO of Digitate. “These award wins further validate the transformative impact of Digitate’s AIOps platform.”
Digitate ignio™ applies a unique closed-loop approach that transforms IT and business operations from reactive to proactive, eliminating the need for most human intervention. It uses intelligent automation to accelerate the journey toward an autonomous enterprise by predicting issues, prescribing remedies, and preventing future problems. As a result, organizations can focus on achieving their strategic business goals rather than managing internal operations.
To learn more about Digitate’s award-winning solutions, please visit digitate.com.
About Digitate
Digitate is a leading software provider bringing agility, assurance, and resiliency to IT and business operations. Digitate’s flagship product, ignio™, is an award-winning AIOps solution that reimagines the enterprise business landscape with its distinctive closed-loop approach. It combines context, insights, and intelligent automation to resolve and prevent issues autonomously. Our customers span multiple industries and include global enterprises that are leaders and innovators. To stay up to date on ignio™ news and learn how our clients across the globe have benefited from our innovative solutions, visit us at www.digitate.com and follow Digitate on Twitter and LinkedIn.
