RXO Delivers Strong Fourth Quarter Driven by Brokerage Volume Growth

  • Companywide gross margin was 19.6 percent, up 250 basis points year-over-year; brokerage profitability remained strong with 17.9 percent gross margin in the fourth quarter, up 290 basis points year-over-year
  • Brokerage volume increased by 4% year-over-year and set a company record for loads per day
  • Downloads of RXO Drive™ app increased 45% year-over-year, and 87% of loads in the quarter were created or covered digitally
  • Company expects continued year-over-year brokerage volume growth in the first quarter of 2023, driven by strong sales pipeline

CHARLOTTE, N.C.--()--RXO (NYSE: RXO) today announced its financial results for the fourth quarter of 2022.

Drew Wilkerson, chief executive officer of RXO, said, “We’re proud of what we were able to accomplish in our first quarterly report as a standalone company, despite the dynamics of the current freight cycle and the challenging macroeconomy. We achieved record volume in our brokerage business, with volume growth of 4 percent year-over-year in the quarter. Importantly, companywide gross margin was 19.6 percent, up 250 basis points year-over-year.

“Demand for our managed transportation and last mile services remained strong in the quarter. Also, our best-in-class technology continued to be adopted by some of the world’s largest and most well-respected companies,” Wilkerson continued. “Eighty-seven percent of brokerage loads in the fourth quarter were created or covered digitally, and downloads of our driver app, RXO Drive™, increased by 45 percent year-over-year.”

Wilkerson concluded, “We remain focused on taking profitable market share. With our massive capacity and best-in-class technology, RXO remains in a great position to deliver our long-term financial targets.”

Companywide Results

The company’s revenue was $1.1 billion for the fourth quarter, compared to $1.3 billion in the fourth quarter of 2021. Profitability remained strong, with 19.6 percent gross margin, up 250 basis points year-over-year.

Due to $44 million in spin-related transaction, integration and restructuring costs, the company reported a fourth-quarter 2022 GAAP net loss of $4 million, compared to net income of $42 million in the fourth quarter of 2021. Adjusted net income in the quarter was $33 million, compared to $47 million in the fourth quarter of 2021. Adjusted earnings before interest, taxes, depreciation and amortization (adjusted EBITDA) was $64 million, compared to $77 million in the fourth quarter of 2021. Adjusted EBITDA margin was 5.7 percent, down 10 basis points year-over-year.

Spin-related transaction, integration and restructuring costs, and amortization of intangibles, impacted GAAP earnings per share by $0.31, net of tax. For the fourth quarter, RXO reported a GAAP diluted loss per share of $0.03. Adjusted diluted earnings per share were $0.28.

RXO remains confident in achieving its five-year financial targets, which call for the company to deliver $500 million of adjusted EBITDA at the midpoint in 2027.

Brokerage

RXO’s brokerage business grew volume 4 percent year-over-year and set a new volume record in the fourth quarter.

Brokerage gross margin was 17.9 percent in the fourth quarter, up 290 basis points year-over-year.

The company expects brokerage volumes to continue to grow on a year-over-year basis in the first quarter of 2023.

Complementary Services

Approximately 62 percent of RXO’s full-year 2022 revenue came from customers that conducted business with more than one service offering.

Customer demand for managed transportation services increased during the fourth quarter of 2022, and last mile stops remained robust driven by customers in the appliance, electronics and fitness industries.

Technology Update

In the fourth quarter of 2022, 87 percent of RXO’s brokerage loads were created or covered digitally using RXO’s best-in-class technology platform.

Additionally, downloads of the company’s driver app, RXO Drive™, increased by 45 percent year-over-year in the fourth quarter to more than 920,000.

The company increased registered carriers on its RXO Connect™ platform by 42 percent and increased average weekly users by 30 percent year-over-year in the fourth quarter.

Conference Call

The company will hold a conference call and webcast on Wednesday, February 8 at 8 a.m. Eastern Time. Participants can call in toll-free (from U.S./Canada) at 1-888-886-7786; international callers dial +1-416-764-8658. The conference ID is 54142388.

A live webcast of the conference call will be available on the investor relations area of the company’s website, http://investors.rxo.com. A replay of the conference call will be available through March 1, 2023, by calling toll-free (from U.S./Canada) 1-877-674-7070; international callers dial +1-416-764-8692. Use the passcode 142388#. Additionally, the call will be archived on http://investors.rxo.com.

About RXO

RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO is primarily driven by a tech-enabled truck brokerage and also offers complementary solutions for managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains. RXO’s proprietary technology connects approximately 10,000 customers with more than 100,000 independent carriers across North America. The company is headquartered in Charlotte, N.C. Visit RXO.com for more information and connect with RXO on Facebook, Twitter, LinkedIn, Instagram and YouTube.

Non-GAAP Financial Measures

We provide reconciliations of the non-GAAP financial measures contained in this release to the most directly comparable measure under GAAP, which are set forth in the financial tables attached to this release.

The non-GAAP financial measures in this release include: adjusted earnings before interest, taxes, depreciation and amortization (“adjusted EBITDA”); adjusted EBITDA margin; gross margin (revenue less cost of transportation and services (exclusive of depreciation and amortization) and direct operating expense (exclusive of depreciation and amortization)) and gross margin as a percentage of revenue by service offering; and adjusted net income and adjusted diluted earnings per share (“adjusted EPS”).

We believe that these adjusted financial measures facilitate analysis of our ongoing business operations because they exclude items that may not reflect, or are unrelated to, RXO’s core operating performance, and may assist investors with comparisons to prior periods and assessing trends in our underlying businesses. Other companies may calculate these non-GAAP financial measures differently, and therefore our measures may not be comparable to similarly titled measures of other companies. These non-GAAP financial measures should only be used as supplemental measures of our operating performance.

Adjusted EBITDA, adjusted EBITDA margin, adjusted net income and adjusted EPS include adjustments for transaction and integration costs, as well as restructuring costs and other adjustments as set forth in the attached tables. Management uses these non-GAAP financial measures in making financial, operating and planning decisions and evaluating RXO’s ongoing performance.

We believe that adjusted EBITDA, adjusted EBITDA margin, gross margin and gross margin as a percentage of revenue improve comparability from period to period by removing the impact of our capital structure (interest and financing expenses), asset base (depreciation and amortization), tax impacts and other adjustments that management has determined do not reflect our core operating activities and thereby assist investors with assessing trends in our underlying business. We believe that adjusted net income and adjusted EPS improve the comparability of our operating results from period to period by removing the impact of certain costs that management has determined do not reflect our core operating activities, including amortization of acquisition-related intangible assets, transaction and integration costs, restructuring costs and other adjustments as set out in the attached tables.

Forward-looking Statements

This release includes forward-looking statements, including statements relating to our continued year-over-year brokerage volume growth in the first quarter of 2023, our five-year financial targets, and our ability to outperform in any market cycle. All statements other than statements of historical fact are, or may be deemed to be, forward-looking statements. In some cases, forward-looking statements can be identified by the use of forward-looking terms such as "anticipate," "estimate," "believe," "continue," "could," "intend," "may," "plan," "predict," "should," "will," "expect," "project," "forecast," "goal," "outlook," "target,” or the negative of these terms or other comparable terms. However, the absence of these words does not mean that the statements are not forward-looking. These forward-looking statements are based on certain assumptions and analyses made by us in light of our experience and our perception of historical trends, current conditions and expected future developments, as well as other factors we believe are appropriate in the circumstances.

These forward-looking statements are subject to known and unknown risks, uncertainties and assumptions that may cause actual results, levels of activity, performance, or achievements to be materially different from any future results, levels of activity, performance or achievements expressed or implied by such forward-looking statements. Factors that might cause or contribute to a material difference include the risks discussed in our filings with the SEC and the following: competition and pricing pressures; economic conditions generally; the severity, magnitude, duration and aftereffects of the COVID-19 pandemic and government responses to the COVID-19 pandemic; fluctuations in fuel prices; increased carrier prices; severe weather, natural disasters, terrorist attacks or similar incidents that cause material disruptions to our operations or the operations of the third-party carriers and independent contractors with which we contract; our dependence on third-party carriers and independent contractors; labor disputes or organizing efforts affecting our workforce and those of our third-party carriers; legal and regulatory challenges to the status of the third-party carriers with which we contract, and their delivery workers, as independent contractors, rather than employees; litigation that may adversely affect our business or reputation; increasingly stringent laws protecting the environment, including transitional risks relating to climate change, that impact our third-party carriers; governmental regulation and political conditions; our ability to develop and implement suitable information technology systems and prevent failures in or breaches of such systems; the impact of potential cyber-attacks and information technology or data security breaches; issues related to our intellectual property rights; our ability to access the capital markets and generate sufficient cash flow to satisfy our debt obligations; our ability to attract and retain qualified personnel; our ability to successfully implement our cost and revenue initiatives and other strategies; our ability to successfully manage our growth; our reliance on certain large customers for a significant portion of our revenue; damage to our reputation through unfavorable publicity; our failure to meet performance levels required by our contracts with our customers; the inability to achieve the level of revenue growth, cash generation, cost savings, improvement in profitability and margins, fiscal discipline, or strengthening of competitiveness and operations anticipated or targeted; a determination by the IRS that the distribution or certain related separation transactions should be treated as taxable transactions; and the impact of the separation on our businesses, operations and results. All forward-looking statements set forth in this release are qualified by these cautionary statements and there can be no assurance that the actual results or developments anticipated by us will be realized or, even if substantially realized, that they will have the expected consequences to or effects on us or our business or operations. Forward-looking statements set forth in this release speak only as of the date hereof, and we do not undertake any obligation to update forward-looking statements to reflect subsequent events or circumstances, changes in expectations or the occurrence of unanticipated events, except to the extent required by law.

 

RXO, Inc.

Consolidated Statements of Operations

(Unaudited)

 

 

 

Three Months Ended December 31,

 

Years Ended December 31,

(Dollars in millions, shares in thousands, except per share amounts)

 

 

2022

 

 

 

2021

 

 

2022

 

 

2021

Revenue

 

$

1,120

 

 

$

1,327

 

$

4,796

 

$

4,689

Cost of transportation and services (exclusive of depreciation and amortization)

 

 

842

 

 

 

1,051

 

 

3,624

 

 

3,681

Direct operating expense (exclusive of depreciation and amortization)

 

 

59

 

 

 

49

 

 

226

 

 

192

Sales, general and administrative expense

 

 

155

 

 

 

152

 

 

640

 

 

539

Depreciation and amortization expense

 

 

21

 

 

 

19

 

 

86

 

 

81

Transaction and integration costs

 

 

40

 

 

 

 

 

84

 

 

2

Restructuring costs

 

 

4

 

 

 

1

 

 

13

 

 

2

Operating income (loss)

 

 

(1

)

 

 

55

 

 

123

 

 

192

Other expense

 

 

 

 

 

 

 

 

 

1

Interest expense, net

 

 

5

 

 

 

 

 

4

 

 

Income (loss) before income taxes

 

 

(6

)

 

 

55

 

 

119

 

 

191

Income tax provision (benefit)

 

 

(2

)

 

 

13

 

 

27

 

 

41

Net income (loss)

 

$

(4

)

 

$

42

 

$

92

 

$

150

 

 

 

 

 

 

 

 

 

Earnings (loss) per share data

 

 

 

 

 

 

 

 

Basic earnings (loss) per share

 

$

(0.03

)

 

$

0.36

 

$

0.80

 

$

1.30

Diluted earnings (loss) per share

 

$

(0.03

)

 

$

0.36

 

$

0.79

 

$

1.30

 

 

 

 

 

 

 

 

 

Weighted-average shares outstanding

 

 

 

 

 

 

 

 

Basic weighted-average shares outstanding

 

 

115,848

 

 

 

115,163

 

 

115,335

 

 

115,163

Diluted weighted-average shares outstanding

 

 

115,848

 

 

 

115,163

 

 

115,791

 

 

115,163

 

RXO, Inc.

Consolidated Balance Sheets

(Unaudited)

 

 

 

December 31,

(Dollars in millions, shares in thousands, except per share amounts)

 

 

2022

 

 

 

2021

 

ASSETS

 

 

 

 

Current assets

 

 

 

 

Cash and cash equivalents

 

$

98

 

 

$

29

 

Accounts receivable, net of allowances of $13 and $9, respectively

 

 

907

 

 

 

1,010

 

Other current assets

 

 

32

 

 

 

44

 

Total current assets

 

 

1,037

 

 

 

1,083

 

Long-term assets

 

 

 

 

Property and equipment, net of $241 and $219 in accumulated depreciation, respectively

 

 

119

 

 

 

111

 

Operating lease assets

 

 

159

 

 

 

128

 

Goodwill

 

 

630

 

 

 

630

 

Identifiable intangible assets, net of $106 and $217 in accumulated amortization, respectively

 

 

79

 

 

 

100

 

Other long-term assets

 

 

14

 

 

 

16

 

Total long-term assets

 

 

1,001

 

 

 

985

 

Total assets

 

$

2,038

 

 

$

2,068

 

LIABILITIES AND STOCKHOLDERS’ EQUITY

 

 

 

 

Current liabilities

 

 

 

 

Accounts payable

 

$

508

 

 

$

520

 

Accrued expenses

 

 

266

 

 

 

248

 

Current maturities of long-term debt

 

 

4

 

 

 

 

Short-term operating lease liabilities

 

 

48

 

 

 

42

 

Other current liabilities

 

 

13

 

 

 

6

 

Total current liabilities

 

 

839

 

 

 

816

 

Long-term liabilities

 

 

 

 

Long-term debt and obligations under finance leases

 

 

451

 

 

 

 

Deferred tax liability

 

 

16

 

 

 

52

 

Long-term operating lease liabilities

 

 

114

 

 

 

93

 

Other long-term liabilities

 

 

29

 

 

 

37

 

Total long-term liabilities

 

 

610

 

 

 

182

 

Equity

 

 

 

 

Preferred stock, $0.01 par value; 10,000 shares authorized; 0 shares issued and outstanding as of December 31, 2022

 

 

 

 

 

 

Common stock, $0.01 par value; 300,000 shares authorized; 116,400 issued and outstanding as of December 31, 2022

 

 

1

 

 

 

 

Additional paid-in capital

 

 

590

 

 

 

 

Retained earnings

 

 

2

 

 

 

 

XPO investment

 

 

 

 

 

1,072

 

Accumulated other comprehensive loss

 

 

(4

)

 

 

(2

)

Total equity

 

 

589

 

 

 

1,070

 

Total liabilities and equity

 

$

2,038

 

 

$

2,068

 

 

RXO, Inc.

Consolidated Statements of Cash Flows

(Unaudited)

 

 

 

Years Ended December 31,

(In millions)

 

 

2022

 

 

 

2021

 

Operating activities

 

 

 

 

Net income

 

$

92

 

 

$

150

 

Adjustments to reconcile net income to net cash from operating activities

 

 

 

 

Depreciation and amortization expense

 

 

86

 

 

 

81

 

Stock compensation expense

 

 

32

 

 

 

8

 

Deferred tax expense

 

 

(20

)

 

 

3

 

Other

 

 

6

 

 

 

3

 

Changes in assets and liabilities

 

 

 

 

Accounts receivable

 

 

92

 

 

 

(242

)

Other assets

 

 

14

 

 

 

(4

)

Accounts payable

 

 

(14

)

 

 

129

 

Accrued expenses and other liabilities

 

 

22

 

 

 

27

 

Net cash provided by operating activities

 

 

310

 

 

 

155

 

Investing activities

 

 

 

 

Payment for purchases of property and equipment

 

 

(57

)

 

 

(39

)

Proceeds from sale of property and equipment

 

 

1

 

 

 

1

 

Net cash used in investing activities

 

 

(56

)

 

 

(38

)

Financing activities

 

 

 

 

Proceeds from issuance of debt

 

 

451

 

 

 

 

Payment for debt issuance costs

 

 

(9

)

 

 

 

Payment for tax withholdings for restricted shares

 

 

(3

)

 

 

 

Net transfers to XPO

 

 

(621

)

 

 

(159

)

Other

 

 

(1

)

 

 

1

 

Net cash used in financing activities

 

 

(183

)

 

 

(158

)

Effect of exchange rates of cash, cash equivalents and restricted cash

 

 

(2

)

 

 

 

Net increase (decrease) in cash, cash equivalents and restricted cash

 

 

69

 

 

 

(41

)

Cash, cash equivalents and restricted cash, beginning of period

 

 

29

 

 

 

70

 

Cash, cash equivalents and restricted cash, end of period

 

$

98

 

 

$

29

 

 

RXO, Inc.

Revenue Disaggregated by Service Offering

(Unaudited)

 

 

 

Three Months Ended December 31,

 

Years Ended December 31,

(In millions)

 

 

2022

 

 

 

2021

 

 

 

2022

 

 

 

2021

 

Revenue

 

 

 

 

 

 

 

 

Truck brokerage

 

$

664

 

 

$

846

 

 

$

2,929

 

 

$

2,749

 

Last mile

 

 

277

 

 

 

251

 

 

 

1,061

 

 

 

1,016

 

Managed transportation

 

 

129

 

 

 

118

 

 

 

523

 

 

 

603

 

Freight forwarding

 

 

82

 

 

 

145

 

 

 

422

 

 

 

434

 

Eliminations

 

 

(32

)

 

 

(33

)

 

 

(139

)

 

 

(113

)

Total

 

$

1,120

 

 

$

1,327

 

 

$

4,796

 

 

$

4,689

 

 

RXO, Inc.

Reconciliation of Net Income (Loss) to Adjusted EBITDA and Adjusted EBITDA Margin

(Unaudited)

 

 

 

Three Months Ended December 31,

 

Years Ended December 31,

(Dollars in millions)

 

 

2022

 

 

 

2021

 

 

 

2022

 

 

 

2021

 

Reconciliation of Net Income (Loss) to Adjusted EBITDA

 

 

 

 

 

 

 

 

Net income (loss)

 

$

(4

)

 

$

42

 

 

$

92

 

 

$

150

 

Interest expense

 

 

5

 

 

 

 

 

 

4

 

 

 

 

Income tax provision (benefit)

 

 

(2

)

 

 

13

 

 

 

27

 

 

 

41

 

Depreciation and amortization expense

 

 

21

 

 

 

19

 

 

 

86

 

 

 

81

 

Transaction and integration costs

 

 

40

 

 

 

 

 

 

84

 

 

 

2

 

Restructuring costs

 

 

4

 

 

 

1

 

 

 

13

 

 

 

2

 

Other

 

 

 

 

 

2

 

 

 

 

 

 

1

 

Adjusted EBITDA (1)

 

$

64

 

 

$

77

 

 

$

306

 

 

$

277

 

 

 

 

 

 

 

 

 

 

Revenue

 

$

1,120

 

 

$

1,327

 

 

$

4,796

 

 

$

4,689

 

Adjusted EBITDA margin (1) (2)

 

 

5.7

%

 

 

5.8

%

 

 

6.4

%

 

 

5.9

%

(1)

See the “Non-GAAP Financial Measures” section of the press release.

(2)

Adjusted EBITDA margin is calculated as Adjusted EBITDA divided by Revenue.

 

RXO, Inc.

Reconciliation of Net Income (Loss) to Adjusted Net Income and Adjusted Net Income Per Share

(Unaudited)

 

 

 

Three Months Ended December 31,

 

Years Ended December 31,

(Dollars in millions, shares in thousands, except per share amounts)

 

 

2022

 

 

 

2021

 

 

 

2022

 

 

 

2021

 

Reconciliation of Net Income (Loss) to Adjusted Net Income and Adjusted Net Income Per Share

 

 

 

 

 

 

 

 

Net income (loss)

 

$

(4

)

 

$

42

 

 

$

92

 

 

$

150

 

Amortization of intangible assets

 

 

5

 

 

 

6

 

 

 

21

 

 

 

24

 

Transaction and integration costs

 

 

40

 

 

 

 

 

 

84

 

 

 

2

 

Restructuring costs

 

 

4

 

 

 

1

 

 

 

13

 

 

 

2

 

Income tax associated with adjustments above (1)

 

 

(12

)

 

 

(2

)

 

 

(29

)

 

 

(8

)

Adjusted net income (2)

 

$

33

 

 

$

47

 

 

$

181

 

 

$

170

 

 

 

 

 

 

 

 

 

 

Adjusted diluted earnings per share (2)

 

$

0.28

 

 

$

0.41

 

 

$

1.56

 

 

$

1.48

 

 

 

 

 

 

 

 

 

 

Weighted-average shares outstanding

 

 

 

 

 

 

 

 

Diluted weighted-average shares outstanding

 

 

117,671

 

 

 

115,163

 

 

 

115,791

 

 

 

115,163

 

(1)

The income tax rate applied to reconciling items is based on the GAAP effective tax rate, excluding discrete items and contribution- and margin-based taxes.

Amortization of intangible assets

 

 

(1

)

 

 

(2

)

 

 

(5

)

 

 

(6

)

Transaction and integration costs

 

 

(10

)

 

 

 

 

 

(21

)

 

 

(1

)

Restructuring costs

 

 

(1

)

 

 

 

 

 

(3

)

 

 

(1

)

Total income tax associated with the adjustments above

 

$

(12

)

 

$

(2

)

 

$

(29

)

 

$

(8

)

(2)

See the "Non-GAAP Financial Measures" section of the press release.

 

RXO, Inc.

Reconciliation of Gross Margin and Gross Margin as a Percentage of Revenue

(Unaudited)

 

 

 

Three Months Ended December 31,

 

Years Ended December 31,

(Dollars in millions)

 

 

2022

 

 

 

2021

 

 

 

2022

 

 

 

2021

 

Revenue

 

 

 

 

 

 

 

 

Truck brokerage

 

$

664

 

 

$

846

 

 

$

2,929

 

 

$

2,749

 

Other complementary services (1)

 

 

488

 

 

 

514

 

 

 

2,006

 

 

 

2,053

 

Eliminations

 

 

(32

)

 

 

(33

)

 

 

(139

)

 

 

(113

)

Total Revenue

 

$

1,120

 

 

$

1,327

 

 

$

4,796

 

 

$

4,689

 

 

 

 

 

 

 

 

 

 

Cost of transportation and services (exclusive of depreciation and amortization)

 

 

 

 

 

 

 

 

Truck brokerage

 

$

545

 

 

$

719

 

 

$

2,389

 

 

$

2,322

 

Other complementary services (1)

 

 

329

 

 

 

365

 

 

 

1,374

 

 

 

1,472

 

Eliminations

 

 

(32

)

 

 

(33

)

 

 

(139

)

 

 

(113

)

Total Cost of transportation and services (exclusive of depreciation and amortization)

 

$

842

 

 

$

1,051

 

 

$

3,624

 

 

$

3,681

 

 

 

 

 

 

 

 

 

 

Direct operating expense (exclusive of depreciation and amortization)

 

 

 

 

 

 

 

 

Truck brokerage

 

$

 

 

$

 

 

$

1

 

 

$

1

 

Other complementary services (1)

 

 

59

 

 

 

49

 

 

 

225

 

 

 

191

 

Total Direct operating expense (exclusive of depreciation and amortization)

 

$

59

 

 

$

49

 

 

$

226

 

 

$

192

 

 

 

 

 

 

 

 

 

 

Gross margin (2)

 

 

 

 

 

 

 

 

Truck brokerage

 

$

119

 

 

$

127

 

 

$

539

 

 

$

426

 

Other complementary services (1)

 

 

100

 

 

 

100

 

 

 

407

 

 

 

390

 

Total Gross margin

 

$

219

 

 

$

227

 

 

$

946

 

 

$

816

 

 

 

 

 

 

 

 

 

 

Gross margin as a percentage of revenue

 

 

 

 

 

 

 

 

Truck brokerage

 

 

17.9

%

 

 

15.0

%

 

 

18.4

%

 

 

15.5

%

Other complementary services (1)

 

 

20.5

%

 

 

19.5

%

 

 

20.3

%

 

 

19.0

%

Total Gross margin as a percentage of revenue

 

 

19.6

%

 

 

17.1

%

 

 

19.7

%

 

 

17.4

%

(1)

Other complementary services include freight forwarding, last mile and managed transportation services.

(2)

Gross margin is calculated as Revenue less Cost of transportation and services (exclusive of depreciation and amortization) and Direct operating expense (exclusive of depreciation and amortization).

 

Contacts

Media Contact
Nina Reinhardt
+1 980-408-1594
nina.reinhardt@rxo.com

Investor Contact
Kevin Sterling
+ 1 804-305-5285
kevin.sterling@rxo.com

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Contacts

Media Contact
Nina Reinhardt
+1 980-408-1594
nina.reinhardt@rxo.com

Investor Contact
Kevin Sterling
+ 1 804-305-5285
kevin.sterling@rxo.com