SEATTLE--(BUSINESS WIRE)--doxo, the innovative web and mobile bill pay service, today released its U.S. Mobile Phone Market Size and Household Spending Report for 2022, revealing a 10% growth year over year in the amount consumers pay for mobile phone services. doxoINSIGHTS’ statistical analysis of actual household payments toward mobile phones across 97% of U.S. zip codes helps to size the overall market, revealing that Americans spend $166 billion annually on mobile phone services. The report also found that 94% of U.S. households with a Mobile Phone bill spend $113 per month, or $1,356 per year – which equates to $1,275* per year when averaging across all U.S. households. The report breaks out the U.S. household spending market size; percentage of households that pay each bill; and average monthly and annual bill pay costs by state, largest metro areas and cities based on population.
With inflation hitting historic highs this year, some of the world’s largest mobile carriers have succumbed to price hikes, with some even adding new fees (such as an “economic adjustment charge” or additional administrative charges) to their services to try and combat inflation. Compared with doxo’s 2021 analysis of the 149 billion Mobile Phone market (finding consumers pay $103 per month, $1,159 per year*), 94% of American households that have this bill have shown a 10% increase in how much they spend monthly.
“Months of record-breaking inflation have left consumers with climbing household bills across nearly every type of bill,” said Jim Kreyenhagen, VP of Marketing and Consumer Services at doxo. “Through doxoINSIGHTS, we are able to uncover the broadest and most transparent data available on actual household spending for the most common bills. Our most recent report reveals the steep increase that consumers are facing when it comes to paying their mobile phone bills, a 10% jump from this time last year. In the modern day mobile era where nearly every American household has a mobile phone bill to pay, it’s crucial that we arm consumers with transparent data and the tools to manage their bills so they can budget accordingly and ultimately improve their financial health.”
The doxoINSIGHTS 2022 Mobile Phone Market Size and Household Spending Report Findings
doxoINSIGHTS leverages doxo’s unique, aggregate, anonymized bill pay data consisting of actual bill payment activity to confirm household service providers across the country. The U.S. Mobile Phone Market Size and Household Spending Report breaks out the household spending market size; percentage of households that pay each bill; and average monthly and annual bill pay costs by state, the 50 largest U.S. cities based on number of households, and those cities with 40k or more residents. Key findings from the report include the following:
- Total Market Size: $166 billion spent per year
- Average Monthly/Annual Cost: $113 spent per month; $1,356 spent per year
- Percent of Households: 94% of U.S. households pay Mobile Phone bills
- Average Annual Cost per U.S. Household: $1,275 per year*
- Percent of Annual Income: Mobile Phone bills amount to 2% of consumers’ income per year
States with the Highest Mobile Phone Bills
State |
Monthly Amount |
Average Annual Amount* |
% of Households w/ Bill |
Alaska |
$174 |
$1,775 |
85% |
Hawaii |
$146 |
$1,699 |
97% |
West Virginia |
$144 |
$1,434 |
83% |
Maine |
$139 |
$1,401 |
84% |
Wyoming |
$121 |
$1,336 |
92% |
Access Mobile Phone Household Bill Pay Data for all 50 states here.
Largest U.S. Cities With the Highest Mobile Phone Bills
U.S. City |
Monthly Amount |
Average Annual Amount* |
% of Households w/ Bill |
New York |
$129 |
$1,533 |
99% |
San Antonio |
$125 |
$1,485 |
99% |
San Francisco |
$124 |
$1,473 |
99% |
Phoenix |
$118 |
$1,402 |
99% |
Dayton |
$117 |
$1,207 |
86% |
Access Mobile Phone Household Bill Pay Data for the 50 biggest U.S. cities here.
For more information, or to view the entire report, visit www.doxo.com/insights/.
*Average Monthly Bill x % of Households with Bill x 12 months per year = Average Annual Cost per U.S. Household.
About doxoINSIGHTS
doxoINSIGHTS provides direct insight into household financial health and spending activity by leveraging consumer surveys and doxo’s unique aggregate bill pay data set, comprising actual bill payment activity to confirmed household service providers across the country. doxo data brings together the broadest available data set for analyzing actual household bill payment activity, pulling from over 8 million paying consumers across over 97% of U.S. zip codes. doxo’s payment network covers over 120,000 billers in 45 different service categories and enables payments using bank accounts, credit cards or debit cards. This uniquely broad statistical foundation powers doxoINSIGHTS reports – uncovering key trends for household financial health and bill payment behavior.
About doxo
doxo provides simple, secure all-in-one bill payment to any biller, with any payment method, on any device. A doxoPLUS subscription adds free bank payments and five essential financial protections that boost household financial health. Through these services, doxo currently serves over 8 million users who can make payments to over 120,000 local and national businesses, making doxo the largest bill pay directory in the nation. Billers on the network get paid directly, fast and free – and consumers have complete bill pay independence over when and how they pay their bills. doxo investors include MDV, Sigma Partners, and Bezos Expeditions. doxo is based in Seattle, WA. For more information visit www.doxo.com.
