Billtrust Announces Record Second Quarter 2022 Financial Results

• Reports record Q2 software and payments segment revenue of $33.3 million, up 35%

• Increases Full Year 2022 Financial Outlook

• Sales execution drives record Q2 quarterly bookings and new logo adds

LAWRENCEVILLE, N.J.--(BUSINESS WIRE)--BTRS Holdings Inc. ("Billtrust" or "the Company") (NASDAQ: BTRS), a B2B accounts receivable automation and integrated payments leader, today announced financial results for its second quarter ended June 30, 2022.

"With a combination of 35.4% year-over-year software and payments segment revenue growth and our strongest bookings quarter ever, we are firing on all cylinders at this point,” said Flint Lane, Founder and CEO of Billtrust. “Businesses continue to recognize the value of adopting our accounts receivable and integrated payments solutions to create efficiencies, reduce complexity and accelerate cash flow.”

Second Quarter 2022 Summary

GAAP Metrics

• Total revenue increased 22.5% year-over-year to $49.3 million, versus $40.2 million for the same period in 2021.

• Software and payments segment revenue increased 35.4% year-over-year to $33.3 million, compared to $24.6 million for the same period in 2021.

• Gross profit, excluding depreciation and amortization, increased 32.5% year-over-year to $29.5 million, compared to $22.2 million for the same period in 2021.

• Gross margin excluding depreciation and amortization expanded by 451 basis points to 59.8%, versus 55.3% for the same period in 2021, driven by improved operating leverage and an increasing mix of software and payments segment revenue.

• Net loss was $15.2 million, compared to $10.7 million for the same period in 2021.

Non-GAAP* and Key Operating Metrics

• Total Payment Volume (“TPV”), the dollar value of customer payment transactions that Billtrust processes on its platform during a particular period, increased by 40% year-over-year to $26.2 billion in Q2 2022, up from $18.8 billion for the same period in 2021.

• Net revenue* increased 28.5% year-over-year to $40.6 million, up from $31.6 million for the same period in 2021.

• Adjusted gross profit* increased 32.9% year-over-year to $30.1 million, compared to $22.6 million for the same period in 2021.

• Adjusted gross margin* increased 241 basis points year-over-year to 74.1%, versus 71.7% for the same period in 2021.

• Adjusted EBITDA* was $(4.2) million, compared to $(3.0) million for the same period in 2021.

• Direct card revenue ("DCR")* was $5.8 million, compared to $3.7 million for the same period in 2021, as we continue to drive card payments penetration on our electronic payments processing platforms.

• We exited the quarter with $148 million in cash, cash equivalents and marketable securities, no funded debt, and significant capital flexibility.

Recent Business Highlights

• Our sales and marketing investments continue to pay off: in Q2 2022, we saw the largest number of quarterly new logos added and more recurring revenue booked than in any other quarter in Billtrust history.

• We launched a new version of our Online Billing portal that includes surcharging, which makes it easier for our customers to accept credit cards by significantly reducing their cost of card acceptance. Card payments remain a key contributor to our growth: direct card revenue* from card payments on our electronic payment processing platforms grew 57% year-over-year in the second quarter of 2022.

• Business Payments Network (BPN) growth again stood out in Q2 2022: BPN TPV grew 71% year-over-year, and it is clear that customers and partners continue to recognize the network's value. Expanding BPN's reach is a key strategic priority, as evidenced by our recently announced deals with Coupa (referral partner and BPN provider) and Procede Software (partner for invoicing, digital payments, and BPN).

Full Year 2022 Outlook

Billtrust updates its full year 2022 financial guidance:

• Total revenue in a range between $196 million and $207 million (including reimbursable costs revenue of $30 million to $36 million), versus the prior range of $195 million to $207 million.

• Net revenue* between $166 million and $171 million, which at the midpoint of $168.5 million represents annual growth of approximately 28%, versus the prior range of $165 million to $171 million.

• Software and payments segment revenue between $134 million and $139 million, which at the midpoint of $136.5 million represents annual growth of approximately 31%, versus the prior range of $133 million to $139 million.

• Adjusted gross profit* between $122.5 million to $126.5 million, which at the midpoint of $124.5 million represents annual growth of 29%, versus the prior range of $121 million to $126 million.

• Adjusted gross margin* between 73.7% to 74.1%, which at the midpoint of 73.9%% represents annual expansion of 80bps, versus the prior range of 73.2% to 73.8%.

• Adjusted EBITDA* between $(14) million to $(16) million, which at the midpoint of $(15) million represents (9)% adjusted EBITDA margin, or a year over margin expansion of 150 bps.

• As disclosed during our June 2022 investor session, we continue to target Q2-Q3 2023 to be adjusted EBITDA positive, and expect to be adjusted EBITDA positive for full year FY 2024. Additionally, we now expect to be Free Cash Flow positive for full year FY 2023.

* Net revenue, adjusted gross profit, adjusted gross margin, adjusted EBITDA, and direct card revenue are Non-GAAP measures. An explanation of these measures and how they are calculated can be found under the heading “Non-GAAP Financial Measures” in the Company's Quarterly Report on Form 10-Q and in the attached reconciliations. Reconciliations of these Non-GAAP measures to the most directly comparable GAAP financial measures are included in the tables at the end of this press release. With respect to the Company's expectations under "Full Year 2022 Outlook" above, reconciliation of Non-GAAP adjusted gross profit, Non-GAAP adjusted gross margin, or Non-GAAP adjusted EBITDA to their comparable GAAP measures is not available without unreasonable efforts on a forward-looking basis due to the high variability, complexity, and low visibility with respect to certain excluded items, such as charges related to stock-based compensation expenses, changes in fair value of contingent consideration related to an acquisition, and related tax effects, including non-recurring income tax adjustments.

Conference Call

The Company will host a conference call to discuss second quarter 2022 financial results today at 4:30 p.m. ET. Hosting the call will be Flint Lane, Founder and Chief Executive Officer, and Mark Shifke, Chief Financial Officer. The conference call will be available via webcast at investors.billtrust.com under the heading “News & Events.” To participate via telephone, please dial 855-327-6837 (toll free) or 631-891-4304 (international). Following the call, a replay of the webcast will be available on the Billtrust investor relations website. A telephonic replay will also be available for two weeks following the call by dialing 844-512-2921 (toll free) or 412-317-6671 (international) using conference ID 10019721.

About Billtrust

Billtrust (NASDAQ: BTRS) is a leading provider of cloud-based software and integrated payment processing solutions that simplify and automate B2B commerce. Accounts receivable is broken and relies on conventional processes that are outdated, inefficient, manual and largely paper based. Billtrust is at the forefront of the digital transformation of accounts receivable, providing mission-critical solutions that span credit decisioning and monitoring, online ordering, invoice delivery, payments and remittance capture, cash application and collections. For more information, visit Billtrust.com.

Forward-Looking Statements

This press release includes “forward-looking statements” within the meaning of the “safe harbor” provisions of the United States Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by the use of words such as “continue,” “guidance,” “expect,” “outlook,” “project,” “believe” or other similar expressions that predict or indicate future events or trends or that are not statements of historical matters. These forward-looking statements include, but are not limited to, statements regarding Billtrust’s financial guidance and forecasts of Billtrust’s financial and performance metrics. These statements are based on various assumptions, whether or not identified in this press release, and on the current expectations of Billtrust’s management and are not predictions of actual performance. These forward-looking statements are provided for illustrative purposes only and are not intended to serve as, and must not be relied on by any investor as, a guarantee, an assurance, a prediction or a definitive statement of fact or probability. Actual events and circumstances are difficult or impossible to predict and may differ from assumptions. Many actual events and circumstances are beyond the control of Billtrust. These forward-looking statements are subject to a number of risks and uncertainties, including Billtrust’s ability to attract and retain customers and expand customers’ use of Billtrust’s services; market, financial, political and legal conditions; foreign currency impacts; the impact of the COVID-19 pandemic on Billtrust’s business and the global economy; risks relating to the uncertainty of the projected financial and operating information with respect to Billtrust; risks related to future market adoption of Billtrust's offerings; risks related to Billtrust's marketing and growth strategies; risks related to expanding Billtrust's operations outside the United States; risks related to Billtrust's ability to acquire or invest in businesses, products, or technologies that may complement or expand its products or platforms, enhance its technical capabilities, or otherwise offer growth opportunities; the effects of competition on Billtrust’s future business; the impact of unstable market and economic conditions; and the risks discussed in Billtrust’s Annual Report on Form 10-K for the fiscal year ended December 31, 2021 filed with the Securities and Exchange Commission (“SEC”) on March 9, 2022, under the heading “Risk Factors” and other documents of Billtrust filed, or to be filed, with the SEC, including our Quarterly Report on Form 10-Q for the quarter ended June 30, 2022. If any of these risks materialize or any of Billtrust’s assumptions prove incorrect, actual results could differ materially from the results implied by these forward-looking statements. There may be additional risks that Billtrust presently does not know of or that Billtrust currently believes are immaterial that could also cause actual results to differ from those contained in the forward-looking statements. In addition, forward-looking statements reflect Billtrust’s expectations, plans or forecasts of future events and views as of the date of this press release. Billtrust anticipates that subsequent events and developments will cause Billtrust’s assessments to change. However, while Billtrust may elect to update these forward-looking statements at some point in the future, Billtrust specifically disclaims any obligation to do so. These forward-looking statements should not be relied upon as representing Billtrust’s assessments as of any date subsequent to the date of this press release. Accordingly, undue reliance should not be placed upon the forward-looking statements.

Non-GAAP Financial Measures

Some of the financial information contained in this press release has not been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”). Such financial information is identified as such within the press release. Billtrust believes that the use of these non-GAAP financial measures provides an additional tool for management and investors to use in evaluating Billtrust’s actual and projected financial condition and operating results and trends in and in comparing Billtrust’s financial measures with other similar companies, many of which present similar non-GAAP financial measures to investors. Billtrust does not consider these non-GAAP measures in isolation or as an alternative to financial measures determined in accordance with GAAP. The principal limitation of these non-GAAP financial measures is that they exclude significant expenses and other amounts that are required by GAAP to be recorded in Billtrust’s financial statements. In addition, they are subject to inherent limitations as they reflect the exercise of judgments by management about which expense and other amounts are excluded or included in determining these non-GAAP financial measures. In order to compensate for these limitations, Billtrust presents non-GAAP financial measures in connection with GAAP results. Billtrust is not providing a reconciliation of its projected non-GAAP adjusted gross profit, non-GAAP adjusted gross margin and non-GAAP adjusted EBITDA, or non-GAAP direct card revenue for 2022 to the most directly comparable measure prepared in accordance with GAAP because such reconciliations are not meaningful or available without unreasonable effort as certain items are excluded from these non-GAAP measures, such as charges related to stock-based compensation expenses, changes in fair value of contingent consideration related to an acquisition, and related tax effects, including non-recurring income tax adjustments, including non-recurring income tax adjustments, cannot be reasonably calculated or predicted. You should review Billtrust’s audited Consolidated Financial Statements and related notes in its Annual Report on Form 10-K for the year ended December 31, 2021, unaudited interim reports, including its Quarterly Report on Form 10-Q for the three and six months ended June 30, 2022, and the other financial information included in other documents of Billtrust filed, or to be filed, with the SEC.

• Net revenue (non-GAAP) is defined as total revenues less reimbursable costs revenue. Reimbursable costs revenue consists primarily of amounts charged to customers for postage (with an offsetting amount recorded as a cost of revenue) which we do not consider internally when monitoring operating performance.

• Adjusted gross profit (non-GAAP) is defined as total revenues less total cost of revenues, excluding depreciation and amortization, plus stock-based compensation expense included in total cost of revenues.

• Adjusted gross margin (non-GAAP) is defined as adjusted gross profit (non-GAAP) divided by total revenues less reimbursable costs revenue, or net revenue (non-GAAP).

• Adjusted EBITDA (non-GAAP) is defined as net loss, plus (1) income tax expense (benefit), (2) changes in the fair value of financial instruments that do not meet the criteria to be classified as equity, (3) interest expense and loss on extinguishment of debt, (4) depreciation and amortization, (5) stock-based compensation expense, (6) impairment, restructuring, and related facility costs, (7) acquisition and integration costs, (8) other capital structure transaction costs, and (9) other non-operating expense (income).

• Direct card revenue (non-GAAP) is defined as subscription, transaction, and services revenues, less revenues generated from segments other than software and payments (i.e., software and payments segment revenue), less software and payments segment transaction revenue unrelated to card processing and all subscription revenue. Direct card revenue (non-GAAP) includes variable transactional fee revenue associated with card payments on our electronic payments processing platforms.

• Free cash flow (non-GAAP) is defined as net cash used in operating activities, less purchases of property and equipment (which includes capitalized internal-use software costs).

Condensed Consolidated Statements of Operations (Unaudited)
	Three Months Ended June 30,						Six Months Ended June 30,
		2022			2021			2022			2021
Revenues:	(in thousands, except per share amounts)
Subscription, transaction, and services	$	40,600		$	31,589		$	77,649		$	64,708
Reimbursable costs		8,676			8,643			17,258			17,460
Total revenues		49,276			40,232			94,907			82,168
Cost of revenues:
Cost of subscription, transaction, and services		11,150			9,360			21,474			18,613
Cost of reimbursable costs		8,676			8,643			17,258			17,460
Total cost of revenues, excluding depreciation and amortization		19,826			18,003			38,732			36,073
Operating expenses:
Research and development		15,874			11,270			30,979			22,263
Sales and marketing		11,723			9,980			22,439			18,916
General and administrative		15,085			10,478			29,813			22,928
Depreciation and amortization		2,166			1,359			4,027			2,719
Impairment and restructuring		30			—			13,884			—
Total operating expenses		44,878			33,087			101,142			66,826
Loss from operations		(15,428	)		(10,858	)		(44,967	)		(20,731	)
Other income (expense):
Change in fair value of financial instruments		(260	)		—			(238	)		(9,995	)
Interest expense and loss on extinguishment of debt		(6	)		(3	)		(7	)		(2,945	)
Other non-operating income		188			136			255			244
Total other income (expense)		(78	)		133			10			(12,696	)
Loss before income taxes		(15,506	)		(10,725	)		(44,957	)		(33,427	)
Income tax expense (benefit)		(295	)		11			(719	)		103
Net loss	$	(15,211	)	$	(10,736	)	$	(44,238	)	$	(33,530	)
Net loss per common share, basic and diluted	$	(0.09	)	$	(0.07	)	$	(0.27	)	$	(0.22	)
Weighted average common shares outstanding, basic and diluted		163,596			157,197			163,287			151,289

Selected Segment Information (Unaudited)
	Three Months Ended June 30,
	Print			Software and Payments			All other			Consolidated
	(in thousands)
2022
Revenues:
Subscription and transaction	$	4,334		$	33,283		$	—		$	37,617
Services and other		—			—			2,983			2,983
Subscription, transaction, and services revenues		4,334			33,283			2,983			40,600
Reimbursable costs		8,676			—			—			8,676
Total revenues	$	13,010		$	33,283		$	2,983		$	49,276
Segment revenues growth vs. prior year		(0.9	) %		35.4	%		18.5	%		22.5	%
2021
Revenues:
Subscription and transaction	$	4,490		$	24,582		$	—		$	29,072
Services and other		—			—			2,517			2,517
Subscription, transaction, and services revenues		4,490			24,582			2,517			31,589
Reimbursable costs		8,643			—			—			8,643
Total revenues	$	13,133		$	24,582		$	2,517		$	40,232

	Six Months Ended June 30,
	Print			Software and Payments			All other			Consolidated
	(in thousands)
2022
Revenues:
Subscription and transaction	$	8,575		$	63,144		$	—		$	71,719
Services and other		—			—			5,930			5,930
Subscription, transaction, and services revenues		8,575			63,144			5,930			77,649
Reimbursable costs		17,258			—			—			17,258
Total revenues		25,833			63,144			5,930			94,907
Segment revenues growth vs. prior year		(2.3	) %		25.6	%		8.7	%		15.5	%
Segment revenues growth vs. prior year, adjusted for One-Time Customer Loss		(2.3	) %		34.5	%		8.7	%		20.4	%
2021
Revenues:
Subscription and transaction	$	8,988		$	50,267		$	—		$	59,255
Services and other		—			—			5,453			5,453
Subscription, transaction, and services revenues		8,988			50,267			5,453			64,708
Reimbursable costs		17,460			—			—			17,460
Total revenues	$	26,448		$	50,267		$	5,453		$	82,168
Less: Segment revenues from One-Time Customer Loss		—			3,333			—			3,333
Adjusted segment revenues from One-Time Customer Loss	$	26,448		$	46,934		$	5,453		$	78,835

Condensed Consolidated Statements of Cash Flows (Unaudited)
	Three Months Ended June 30,						Six Months Ended June 30,
		2022			2021			2022			2021
	(in thousands)
Cash flows from operating activities:
Net loss	$	(15,211	)	$	(10,736	)	$	(44,238	)	$	(33,530	)
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation and amortization		2,166			1,359			4,027			2,719
Provision for bad debts		78			11			49			65
Impairments of fixed assets		—			—			3,649			—
Loss on extinguishment of debt and amortization of debt discount		—			—			—			2,799
Impairments and reduction in carrying amount of operating lease right-of-use assets		745			1,350			11,408			1,350
Stock-based compensation expense		7,275			5,706			13,353			14,532
Change in fair value of financial instruments and other expenses		55			(10	)		63			9,985
Change in fair value of contingent consideration		116			—			249			—
Deferred income taxes		(295	)		—			(725	)		92
Changes in assets and liabilities:
Accounts receivable		(3,319	)		(2,321	)		(6,013	)		(6,064	)
Prepaid expenses		294			1,270			(3,386	)		(2,112	)
Deferred implementation and commission costs		(277	)		104			29			236
Other assets (current and non-current)		(1,083	)		(37	)		(30	)		1,475
Accounts payable		(1,658	)		(473	)		(3,071	)		195
Accrued expenses and other		6,332			6,895			1,653			4,165
Operating lease liabilities		(853	)		(1,350	)		(1,627	)		(1,350	)
Deferred revenue		(466	)		(1,926	)		(2,248	)		(4,530	)
Other liabilities (current and non-current)		467			(746	)		1,096			(848	)
Net cash used in operating activities		(5,634	)		(904	)		(25,762	)		(10,821	)
Cash flows from investing activities:
Purchases of marketable securities		(18	)		(20,037	)		(57	)		(45,037	)
Proceeds from marketable securities		45,174			—			45,174			—
Purchases of property and equipment		(468	)		(617	)		(922	)		(1,120	)
Purchase of business, net of acquired cash		—			—			(59,456	)		—
Net cash used in investing activities		44,688			(20,654	)		(15,261	)		(46,157	)
Cash flows from financing activities:
Payments on borrowings		—			—			—			(44,663	)
Business Combination and PIPE financing		—			—			—			349,638
Payments of equity issuance costs		—			—			—			(19,936	)
Debt extinguishment costs		—			—			—			(1,565	)
Payment of deferred purchase price		—			—			(557	)		—
Change in customer funds payable		3,668			3,433			512			3,694
Payments on finance leases		(122	)		(60	)		(145	)		(125	)
Proceeds from common stock issued		1,274			2,152			2,119			4,184
Taxes paid on net share issuance of stock-based compensation		(1	)		(258	)		(50	)		(4,271	)
Net cash provided by financing activities		4,819			5,267			1,879			286,956
Effect of exchange rate changes on cash, cash equivalents, and restricted cash		(75	)		—			(45	)		—
Net increase (decrease) in cash, cash equivalents, and restricted cash		43,798			(16,291	)		(39,189	)		229,978
Cash, cash equivalents, and restricted cash, beginning of period		129,822			285,112			212,809			38,843
Cash, cash equivalents, and restricted cash, end of period	$	173,620		$	268,821		$	173,620		$	268,821

Summary of Cash, Cash Equivalents, Restricted Cash, and Marketable Securities Balances (Unaudited)
	June 30,
	2022		2021
	(in thousands)
Summary of cash, cash equivalents, and restricted cash, end of period:
Cash and cash equivalents	$	147,970	$	241,607
Customer funds		23,052		24,618
Restricted cash (included in other current assets)		2,598		2,596
Total cash, cash equivalents, and restricted cash	$	173,620	$	268,821
Cash and cash equivalents		147,970		241,607
Marketable securities	$	—	$	45,117
Total cash, cash equivalents and marketable securities	$	147,970	$	286,724

Reconciliation of GAAP to Non-GAAP Financial Information (Unaudited)
	Three Months Ended June 30,						Increase		Six Months Ended June 30,
		2022			2021		(decrease)			2022			2021
	(in thousands)								(in thousands)
Total revenues	$	49,276		$	40,232		22.5	%	$	94,907		$	82,168
Less: Reimbursable costs revenue		8,676			8,643					17,258			17,460
Net revenue (non-GAAP)	$	40,600		$	31,589		28.5	%	$	77,649		$	64,708
Less: net revenue from One-Time Customer Loss		—			—					—			3,333
Net revenue (non-GAAP), excluding One-Time Customer Loss		40,600			31,589		28.5	%		77,649			61,375
Total revenues	$	49,276		$	40,232				$	94,907		$	82,168
Less: Cost of revenue, excluding depreciation and amortization		19,826			18,003					38,733			36,073
Gross profit, excluding depreciation and amortization		29,450			22,229		32.5	%		56,174			46,095
Add: Stock based compensation expense		621			405					1,059			848
Adjusted gross profit (non-GAAP)		30,071			22,634		32.9	%		57,233			46,943
Less: gross profit from One-Time Customer Loss		—			—					—			3,333
Adjusted gross profit (non-GAAP), excluding One-Time Customer Loss		30,071			22,634		32.9	%		57,233			43,610
Gross margin, excluding depreciation and amortization		59.8	%		55.3	%				59.2	%		56.1	%
Adjusted gross margin (non-GAAP)		74.1	%		71.7	%				73.7	%		72.5	%
Adjusted gross margin (non-GAAP), excluding One-Time Customer Loss		74.1	%		71.7	%				73.7	%		71.1	%

Reconciliation of GAAP to Non-GAAP Financial Information (Unaudited)
	Three Months Ended June 30,						Six Months Ended June 30,
		2022			2021			2022					2021
	(in thousands)
Net loss	$	(15,211	)	$	(10,736	)	$	(44,238	)			$	(33,530	)
Income tax expense (benefit)		(295	)		11			(719	)				103
Change in fair value of financial instruments		260			—			238					9,995
Interest expense and loss on extinguishment of debt		6			3			7					2,945
Depreciation and amortization		2,166			1,359			4,027					2,719
Stock-based compensation expense		7,275			5,706			13,353					14,532
Impairment, restructuring, and related facility costs		825			317			14,855					323
Acquisition and integration costs		964			—			3,188					—
Other capital structure transaction costs		—			498			—					498
Other non-operating income		(188	)		(136	)		(255	)				(244	)
Adjusted EBITDA (non-GAAP)	$	(4,198	)	$	(2,978	)	$	(9,544	)			$	(2,659	)
Less: gross profit from One-Time Customer Loss		—			—			—					3,333
Adjusted EBITDA (non-GAAP), excluding One-Time Customer Loss	$	(4,198	)	$	(2,978	)	$	(9,544	)	$	—	$	(5,992	)
Adjusted EBITDA margin (non-GAAP)		(10.3	) %		(9.4	) %		(12.3	) %				(4.1	) %

Reconciliation of Full Year 2022 Outlook (Mid-point) (in thousands)
Total revenues	$	201,500
Less: Reimbursable costs revenue		33,000
Net revenue (non-GAAP)	$	168,500
Adjusted EBITDA (non-GAAP)	$	(15,000	)
Adjusted EBITDA Margin (non-GAAP)		(8.9	) %

Reconciliation of GAAP to Non-GAAP Financial Information (Unaudited)
	Three Months Ended June 30,			Six Months Ended June 30,
	(in thousands)
2022
Subscription, transaction, and services revenues	$	40,600		$	77,649
Less: Non-software and payments segment revenue		7,317			14,505
Software and payments segment revenue		33,283			63,144
Less: Software and payments segment revenue excluding direct card revenue (non-GAAP)		27,453			52,420
Direct card revenue (non-GAAP)	$	5,830		$	10,724
2021
Subscription, transaction, and services revenues	$	31,589		$	64,708
Less: Non-software and payments segment revenue		7,007			14,441
Software and payments segment revenue		24,582			50,267
Less: Software and payments segment revenue excluding direct card revenue (non-GAAP)		20,878			43,648
Direct card revenue (non-GAAP)	$	3,704		$	6,619
Direct card revenue (non-GAAP) growth		57	%		62	%
Software and payments (ex-DCR) (non-GAAP) revenue growth		31	%		20	%

Reconciliation of GAAP to Non-GAAP Financial Information Excluding Non-Cash Expenses^1 (Unaudited) Three Months Ended June 30, 2022 and 2021
	GAAP						Non-cash expenses^1				Non-GAAP Excluding Non-cash Expenses^1
		2022			2021			2022		2021		2022			2021
Revenues:	(in thousands)
Subscription, transaction, and services	$	40,600		$	31,589		$	—	$	—	$	40,600		$	31,589
Reimbursable costs		8,676			8,643			—		—		8,676			8,643
Total revenues		49,276			40,232			—		—		49,276			40,232
Cost of revenues:
Cost of subscription, transaction, and services		11,150			9,360			621		405		10,529			8,955
Cost of reimbursable costs		8,676			8,643			—		—		8,676			8,643
Total cost of revenues, excluding depreciation and amortization		19,826			18,003			621		405		19,205			17,598
Operating expenses:^2
Research and development		15,874			11,270			1,493		1,091		14,381			10,179
Sales and marketing		11,723			9,980			971		961		10,752			9,019
General and administrative		15,085			10,478			4,190		3,249		10,895			7,229
Depreciation and amortization		2,166			1,359			2,166		1,359		—			—
Impairment and restructuring		30			—			30		—		—			—
Total operating expenses		44,878			33,087			8,850		6,660		36,028			26,427
Loss from operations		(15,428	)		(10,858	)		9,471		7,065		(5,957	)		(3,793	)
Other income (expense):
Change in fair value of financial instruments		(260	)		—			—		—		(260	)		—
Interest expense and loss on extinguishment of debt		(6	)		(3	)		—		—		(6	)		(3	)
Other non-operating income		188			136			—		—		188			136
Total other income (expense)		(78	)		133			—		—		(78	)		133
Loss before income taxes		(15,506	)		(10,725	)		9,471		7,065		(6,035	)		(3,660	)
Income tax expense (benefit)		(295	)		11			—		—		(295	)		11
Net loss	$	(15,211	)	$	(10,736	)	$	9,471	$	7,065	$	(5,740	)	$	(3,671	)

Reconciliation of GAAP to Non-GAAP Financial Information Excluding Non-Cash Expenses^1 (Unaudited) Six Months Ended June 30, 2022 and 2021
	GAAP						Non-Cash Expenses^3				Non-GAAP Excluding Non-Cash Expenses^3
		2022			2021			2022		2021		2022			2021
Revenues:	(in thousands)
Subscription, transaction, and services	$	77,649		$	64,708		$	—	$	—	$	77,649		$	64,708
Reimbursable costs		17,258			17,460			—		—		17,258			17,460
Total revenues		94,907			82,168			—		—		94,907			82,168
Cost of revenues:
Cost of subscription, transaction, and services		21,474			18,613			1,059		848		20,415			17,765
Cost of reimbursable costs		17,258			17,460			—		—		17,258			17,460
Total cost of revenues, excluding depreciation and amortization		38,732			36,073			1,059		848		37,673			35,225
Operating expenses:^4
Research and development		30,979			22,263			2,718		2,314		28,261			19,949
Sales and marketing		22,439			18,916			1,725		2,292		20,714			16,624
General and administrative		29,813			22,928			7,851		9,078		21,962			13,850
Depreciation and amortization		4,027			2,719			4,027		2,719		—			—
Impairment and restructuring		13,884			—			13,884		—		—			—
Total operating expenses		101,142			66,826			30,205		16,403		70,937			50,423
Loss from operations		(44,967	)		(20,731	)		31,264		17,251		(13,703	)		(3,480	)
Other income (expense):
Change in fair value of financial instruments		(238	)		(9,995	)		—		—		(238	)		(9,995	)
Interest expense and loss on extinguishment of debt		(7	)		(2,945	)		—		—		(7	)		(2,945	)
Other non-operating income		255			244			—		—		255			244
Total other income (expense)		10			(12,696	)		—		—		10			(12,696	)
Loss before income taxes		(44,957	)		(33,427	)		31,264		17,251		(13,693	)		(16,176	)
Income tax expense (benefit)		(719	)		103			—		—		(719	)		103
Net loss	$	(44,238	)	$	(33,530	)	$	31,264	$	17,251	$	(12,974	)	$	(16,279	)

_____________________________
¹ Non-cash expenses include stock-based compensation expense, depreciation and amortization expense, and impairment and restructuring expense.
² Includes acquisition, integration and restructuring and other facility costs in the period of $0.3 million in research and development, $0.1 million in sales and marketing and $1.4 million in general and administrative expenses, which are excluded from Adjusted EBITDA.
³ Non-cash expenses include stock-based compensation expense, depreciation and amortization expense, and impairment and restructuring expense.
⁴ Includes acquisition, integration and restructuring and other facility costs during the period of $0.3 million in research and development, $0.3 million in sales and marketing and $3.7 million in general and administrative expenses, which are excluded from Adjusted EBITDA.