ALEXANDRIA, Va.--(BUSINESS WIRE)--Spok Holdings, Inc. (NASDAQ: SPOK), a global leader in healthcare communications, today announced results for the second quarter ended June 30, 2022. In addition, the Company’s Board of Directors declared a regular quarterly dividend of $0.3125 per share, payable on September 9, 2022, to stockholders of record on August 17, 2022.
Recent Highlights:
- The tangible benefits of Spok's strategic business plan continued to become evident in the second quarter as the Company generated $1.9 million of net income and $3.7 million of adjusted EBITDA
- Second quarter software bookings increased 51% as momentum increased in the second quarter post the strategic pivot announcement
- Year-to-date software bookings increased 23% with thirty-two deals worth over six figures each
- Year-to-date capital returned to stockholders totaled $12.7 million in the form of the Company’s regular quarterly dividend
- Wireless units in service of 835,000 at June 30, 2022 down only 3,000 units from March 31, 2022 as net paging churn mitigates
- Cash, cash equivalents and short-term investments balance of $38.4 million at June 30, 2022, and no debt, with cash flow generation expected to largely cover the dividend in the second half of 2022
- Signed a distribution agreement with inTechnology to enhance Spok’s ability to provide meaningful outcomes to its clients in the Asia Pacific region
"We are excited about the progress we have made during the second quarter on our strategic business plan, which is tracking well ahead of schedule," said Vincent D. Kelly, president and chief executive officer of Spok Holdings, Inc. "With our renewed focus on the Care Connect Suite of solutions, we have been able to significantly increase bookings as we continue to work towards creating a more consistent revenue base. Our sales team has been extremely successful on selling our Care Connect Suite of solutions. Our customers have been delighted with our new plans to invest into the platforms they know and love. The pressures from the pandemic have somewhat subsided allowing for more face-to-face meetings. Our pipeline is strong and continues to grow. Our wireless service line is performing on plan. We have right sized our operating expenses consistent with our focus and guidance. We are very encouraged about our prospects for the second half of 2022 and beyond, and our focus remains on creating value for our stockholders by maximizing revenue and cash flow generation.”
Financial Highlights:
|
For the Three Months Ended June 30, |
|
For the six months ended June 30, |
||||||||||||||
(Dollars in thousands) |
2022 |
|
2021 |
|
Change (%) |
|
2022 |
|
2021 |
|
Change (%) |
||||||
Revenue |
|
|
|
|
|
|
|
|
|
|
|
||||||
Wireless revenue |
|
|
|
|
|
|
|
|
|
|
|
||||||
Paging revenue |
$ |
18,141 |
|
$ |
19,135 |
|
(5.2 |
)% |
|
$ |
36,454 |
|
$ |
38,488 |
|
(5.3 |
)% |
Product and other revenue |
|
559 |
|
|
724 |
|
(22.8 |
)% |
|
|
1,093 |
|
|
1,491 |
|
(26.7 |
)% |
Total wireless revenue |
$ |
18,700 |
|
$ |
19,859 |
|
(5.8 |
)% |
|
$ |
37,547 |
|
$ |
39,979 |
|
(6.1 |
)% |
|
|
|
|
|
|
|
|
|
|
|
|
||||||
Software revenue |
|
|
|
|
|
|
|
|
|
|
|
||||||
License |
$ |
1,962 |
|
$ |
908 |
|
116.1 |
% |
|
$ |
3,786 |
|
$ |
2,460 |
|
53.9 |
% |
Professional services |
|
3,331 |
|
|
4,865 |
|
(31.5 |
)% |
|
|
6,667 |
|
|
9,219 |
|
(27.7 |
)% |
Hardware |
|
507 |
|
|
482 |
|
5.2 |
% |
|
|
1,096 |
|
|
1,098 |
|
(0.2 |
)% |
Maintenance |
|
9,210 |
|
|
9,609 |
|
(4.2 |
)% |
|
|
18,439 |
|
|
19,003 |
|
(3.0 |
)% |
Total software revenue |
|
15,010 |
|
|
15,864 |
|
(5.4 |
)% |
|
|
29,988 |
|
|
31,780 |
|
(5.6 |
)% |
Total revenue |
$ |
33,710 |
|
$ |
35,723 |
|
(5.6 |
)% |
|
$ |
67,535 |
|
$ |
71,759 |
|
(5.9 |
)% |
|
For the three months ended June 30, |
|
For the six months ended June 30, |
|||||||||||||||||
(Dollars in thousands) |
2022 |
|
2021 |
|
Change (%) |
|
2022 |
|
2021 |
|
Change (%) |
|||||||||
GAAP |
|
|
|
|
|
|
|
|
|
|
|
|||||||||
Operating expenses |
$ |
31,298 |
|
$ |
37,332 |
|
|
(16.2 |
)% |
|
$ |
73,791 |
|
|
$ |
75,108 |
|
|
(1.8 |
)% |
Net income (loss) |
$ |
1,924 |
|
$ |
(719 |
) |
|
367.6 |
% |
|
$ |
(5,290 |
) |
|
$ |
(3,016 |
) |
|
(75.4 |
)% |
Cash, cash equivalents, and short-term investments |
$ |
38,432 |
|
$ |
68,125 |
|
|
(43.6 |
)% |
|
$ |
38,432 |
|
|
$ |
68,125 |
|
|
(43.6 |
)% |
Capital returned to stockholders |
$ |
6,155 |
|
$ |
2,422 |
|
|
154.1 |
% |
|
$ |
12,679 |
|
|
$ |
5,152 |
|
|
146.1 |
% |
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||
Non-GAAP |
|
|
|
|
|
|
|
|
|
|
|
|||||||||
Adjusted operating expenses |
$ |
29,977 |
|
$ |
37,399 |
|
|
(19.8 |
)% |
|
$ |
67,041 |
|
|
$ |
75,368 |
|
|
(11.0 |
)% |
Adjusted EBITDA |
$ |
3,697 |
|
$ |
(1,549 |
) |
|
338.7 |
% |
|
$ |
(3,606 |
) |
|
$ |
(1,970 |
) |
|
(83.0 |
)% |
|
For the three months ended June 30, |
|
For the six months ended June 30, |
||||||||||||||
(Dollars in thousands, excluding units and service and ARPU) |
2022 |
|
2021 |
|
Change (%) |
|
2022 |
|
2021 |
|
Change (%) |
||||||
Key Statistics |
|
|
|
|
|
|
|
|
|
|
|
||||||
Wireless units in service |
|
835 |
|
|
869 |
|
(3.9 |
)% |
|
|
835 |
|
|
869 |
|
(3.9 |
)% |
Wireless average revenue per unit (ARPU) |
$ |
7.23 |
|
$ |
7.32 |
|
(1.2 |
)% |
|
$ |
7.22 |
|
$ |
7.31 |
|
(1.2 |
)% |
Software bookings |
$ |
19,731 |
|
$ |
13,037 |
|
51.3 |
% |
|
$ |
34,047 |
|
$ |
27,634 |
|
23.2 |
% |
Software backlog (as of period end) |
$ |
44,488 |
|
$ |
45,632 |
|
(2.5 |
)% |
|
$ |
44,488 |
|
$ |
45,632 |
|
(2.5 |
)% |
Financial Outlook:
Regarding financial guidance, the Company expects the following for fiscal year 2022, which is updated from the previously provided 2022 financial guidance:
(Unaudited and in millions) |
|
Current Guidance Full Year 2022 |
|
Prior Guidance Full Year 2022 |
||||||||
|
|
From |
|
To |
|
From |
|
To |
||||
Revenue |
|
|
|
|
|
|
|
|
||||
Wireless |
|
$ |
73.5 |
|
$ |
75.5 |
|
$ |
71.6 |
|
$ |
77.0 |
Software |
|
$ |
56.5 |
|
$ |
60.5 |
|
$ |
54.4 |
|
$ |
62.2 |
Total Revenue |
|
$ |
130.0 |
|
$ |
136.0 |
|
$ |
126.0 |
|
$ |
139.2 |
|
|
|
|
|
|
|
|
|
||||
Adjusted Operating Expenses |
|
$ |
123.3 |
|
$ |
126.1 |
|
$ |
118.8 |
|
$ |
128.6 |
|
|
|
|
|
|
|
|
|
||||
Capital Expenditures |
|
$ |
3.2 |
|
$ |
3.9 |
|
$ |
3.4 |
|
$ |
4.2 |
2022 Second Quarter Call:
Management will host a conference call and webcast to discuss these financial results on Thursday, July 28, 2022, at 8:30 a.m. Eastern Daylight Time. The presentation is open to all interested parties and may include forward-looking information.
Conference Call Details
Date/Time: |
Thursday, July 28, 2022, at 8:30 a.m. EDT |
|||||
Webcast: |
||||||
U.S. Toll-Free Dial In: |
877-407-0890 |
|||||
International Dial In: |
1-201-389-0918 |
To access the call, please dial in approximately ten minutes before the start of the call. For those unable to join the live call, an OnDemand version of the webcast will be available following the call under the URL link and on the investor relations website.
* * * * * * * * *
About Spok
Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Alexandria, Virginia, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on Spok Care Connect® platforms to enhance workflows for clinicians and support administrative compliance. Our customers send over 100 million messages each month through their Spok® solutions. When seconds count and patients' lives are at stake, Spok enables smarter, faster clinical communication. For more information, visit spok.com or follow @spoktweets on Twitter.
Spok is a trademark of Spok Holdings, Inc. Spok Care Connect and Spok Mobile are trademarks of Spok, Inc.
Non-GAAP Financial Measures
This press release contains the following non-GAAP financial measures: adjusted operating expenses and adjusted EBITDA. Adjusted operating expenses excludes depreciation, amortization and accretion, impairment of intangible assets, severance and restructuring costs, and effects of capitalized software development costs. Adjusted EBITDA represents net income/(loss) before interest income/expense, income tax benefit/expense, depreciation, amortization and accretion expense, stock-based compensation expense, impairment of intangible assets, and effects of capitalized software development costs, and includes capital expenditures.
We believe that these non-GAAP financial measures provide useful information to management and investors regarding certain financial and business trends relating to Spok's financial condition and results of operations. We use these non-GAAP measures for financial, operational, and budgetary decision-making purposes, to understand and evaluate our core operating performance and trends, and to generate future operating plans. We believe that these non-GAAP financial measures permit us to more thoroughly analyze key financial metrics used to make operational decisions and allow us to assess our core operating results. We believe that the use of these non-GAAP financial measures provides an additional tool for investors to use in evaluating ongoing operating results and trends and in comparing our financial measures with other software companies who present similar non-GAAP financial measures. We adjust for certain items because we do not regard these costs as reflective of normal costs related to the ongoing operation of the business in the ordinary course. In general, these items possess one or more of the following characteristics: non-cash expenses, factors outside of our control, items that are non-operational in nature, and unusual items not expected to occur in the normal course of business.
We do not consider these non-GAAP measures in isolation or as an alternative to financial measures determined in accordance with GAAP. The principle of these non-GAAP financial measures is that they exclude significant amounts that are required by GAAP to be recorded in the Company's financial statements. In addition, they are subject to inherent limitations as they reflect the exercise of judgment by management about which items are excluded or included in determining these non-GAAP financial measures. In order to compensate for these limitations, management presents non-GAAP financial measures in connection with GAAP results. We urge investors to review the reconciliation of our non-GAAP financial measures to the comparable GAAP financial measures, which are included in this press release, and not to rely on any single financial measure to evaluate our business.
Safe Harbor Statement under the Private Securities Litigation Reform Act
Statements contained herein or in prior press releases which are not historical fact, such as statements regarding Spok’s future operating and financial performance, are forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve risks and uncertainties that may cause Spok’s actual results to be materially different from the future results expressed or implied by such forward-looking statements. Factors that could cause actual results to differ materially from those expectations include, but are not limited to, risks related to Spok's new strategic business plan, including its ability to maximize revenue and cash generation from its established businesses and return capital to stockholders, risks related to the COVID-19 pandemic and its effect on our business and the economy, other economic conditions such as recessionary economic cycles, higher interest rates, inflation and higher levels of unemployment, declining demand for paging products and services, continued demand for our software products and services, our dependence on the U.S. healthcare industry, our ability to develop additional software solutions for our customers and manage our development as a global organization, the ability to manage operating expenses, particularly third-party consulting services and research and development costs, future capital needs, competitive pricing pressures, competition from traditional paging services, other wireless communications services and other software providers, many of which are substantially larger and have much greater financial and human capital resources, changes in customer purchasing priorities or capital expenditures, government regulation of our products and services and the healthcare and health insurance industries, reliance upon third-party providers for certain equipment and services, unauthorized breaches or failures in cybersecurity measures adopted by us and/or included in our products and services, the effects of changes in accounting policies or practices, our ability to realize the benefits associated with our deferred tax assets and future impairments of our long-lived assets, amortizable intangible assets and goodwill, as well as other risks described from time to time in our periodic reports and other filings with the Securities and Exchange Commission. Although Spok believes the expectations reflected in the forward-looking statements are based on reasonable assumptions, it can give no assurance that its expectations will be attained. Spok disclaims any intent or obligation to update any forward-looking statements.
Tables to Follow
SPOK HOLDINGS, INC. |
||||||||||||||||
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS |
||||||||||||||||
(Unaudited and in thousands except share, per share amounts and ARPU) |
||||||||||||||||
|
|
|
|
|
|
|
|
|
||||||||
|
|
For the three months ended |
|
For the six months ended |
||||||||||||
|
|
6/30/2022 |
|
6/30/2021 |
|
6/30/2022 |
|
6/30/2021 |
||||||||
Revenue: |
|
|
|
|
|
|
|
|
||||||||
Wireless |
|
$ |
18,700 |
|
|
$ |
19,859 |
|
|
$ |
37,547 |
|
|
$ |
39,979 |
|
Software |
|
|
15,010 |
|
|
|
15,864 |
|
|
|
29,988 |
|
|
|
31,780 |
|
Total revenue |
|
|
33,710 |
|
|
|
35,723 |
|
|
|
67,535 |
|
|
|
71,759 |
|
Operating expenses: |
|
|
|
|
|
|
|
|
||||||||
Cost of revenue (exclusive of items shown separately below) |
|
|
6,980 |
|
|
|
7,859 |
|
|
|
14,784 |
|
|
|
15,840 |
|
Research and development |
|
|
2,624 |
|
|
|
4,156 |
|
|
|
9,121 |
|
|
|
8,600 |
|
Technology operations |
|
|
6,880 |
|
|
|
7,022 |
|
|
|
13,893 |
|
|
|
14,226 |
|
Selling and marketing |
|
|
3,874 |
|
|
|
5,184 |
|
|
|
9,189 |
|
|
|
10,323 |
|
General and administrative |
|
|
9,619 |
|
|
|
10,480 |
|
|
|
20,054 |
|
|
|
20,761 |
|
Depreciation, amortization and accretion |
|
|
871 |
|
|
|
2,457 |
|
|
|
1,805 |
|
|
|
5,184 |
|
Severance and restructuring |
|
|
450 |
|
|
|
174 |
|
|
|
4,945 |
|
|
|
174 |
|
Total operating expenses |
|
|
31,298 |
|
|
|
37,332 |
|
|
|
73,791 |
|
|
|
75,108 |
|
% of total revenue |
|
|
92.8 |
% |
|
|
104.5 |
% |
|
|
109.3 |
% |
|
|
104.7 |
% |
Operating income (loss) |
|
|
2,412 |
|
|
|
(1,609 |
) |
|
|
(6,256 |
) |
|
|
(3,349 |
) |
% of total revenue |
|
|
7.2 |
% |
|
|
(4.5 |
)% |
|
|
(9.3 |
)% |
|
|
(4.7 |
)% |
Interest income |
|
|
170 |
|
|
|
61 |
|
|
|
237 |
|
|
|
122 |
|
Other income |
|
|
25 |
|
|
|
29 |
|
|
|
12 |
|
|
|
2 |
|
Income (loss) before income taxes |
|
|
2,607 |
|
|
|
(1,519 |
) |
|
|
(6,007 |
) |
|
|
(3,225 |
) |
(Provision for) benefit from income taxes |
|
|
(683 |
) |
|
|
800 |
|
|
|
717 |
|
|
|
209 |
|
Net income (loss) |
|
$ |
1,924 |
|
|
$ |
(719 |
) |
|
$ |
(5,290 |
) |
|
$ |
(3,016 |
) |
Basic and diluted net income (loss) per common share |
|
$ |
0.10 |
|
|
$ |
(0.04 |
) |
|
$ |
(0.27 |
) |
|
$ |
(0.16 |
) |
Basic weighted average common shares outstanding |
|
|
19,693,659 |
|
|
|
19,395,364 |
|
|
|
19,645,680 |
|
|
|
19,335,081 |
|
Diluted weighted average common shares outstanding |
|
|
19,807,430 |
|
|
|
19,395,364 |
|
|
|
19,645,680 |
|
|
|
19,335,081 |
|
Cash dividends declared per common share |
|
|
0.3125 |
|
|
|
0.1250 |
|
|
|
0.6250 |
|
|
|
0.2500 |
|
SPOK HOLDINGS, INC. |
||||||||
CONDENSED CONSOLIDATED BALANCE SHEETS |
||||||||
(In thousands) |
||||||||
|
|
|
|
|
||||
|
|
6/30/2022 |
|
12/31/2021 |
||||
|
|
|
|
|
||||
ASSETS |
|
(Unaudited) |
|
|
||||
|
|
|
|
|
||||
Current assets: |
|
|
|
|
||||
Cash and cash equivalents |
|
$ |
23,437 |
|
|
$ |
44,583 |
|
Short-term investments |
|
|
14,995 |
|
|
|
14,999 |
|
Accounts receivable, net |
|
|
26,583 |
|
|
|
26,908 |
|
Prepaid expenses |
|
|
7,187 |
|
|
|
6,641 |
|
Other current assets |
|
|
788 |
|
|
|
922 |
|
Total current assets |
|
|
72,990 |
|
|
|
94,053 |
|
Non-current assets: |
|
|
|
|
||||
Property and equipment, net |
|
|
6,487 |
|
|
|
6,746 |
|
Operating lease right-of-use assets |
|
|
17,367 |
|
|
|
15,821 |
|
Goodwill |
|
|
99,175 |
|
|
|
99,175 |
|
Deferred income tax assets, net |
|
|
32,151 |
|
|
|
31,653 |
|
Other non-current assets |
|
|
706 |
|
|
|
706 |
|
Total non-current assets |
|
|
155,886 |
|
|
|
154,101 |
|
Total assets |
|
$ |
228,876 |
|
|
$ |
248,154 |
|
|
|
|
|
|
||||
LIABILITIES AND STOCKHOLDERS’ EQUITY |
|
|
|
|
||||
|
|
|
|
|
||||
Current liabilities: |
|
|
|
|
||||
Accounts payable |
|
$ |
4,160 |
|
|
$ |
5,292 |
|
Accrued compensation and benefits |
|
|
11,475 |
|
|
|
13,948 |
|
Deferred revenue |
|
|
25,975 |
|
|
|
25,608 |
|
Operating lease liabilities |
|
|
5,150 |
|
|
|
5,405 |
|
Other current liabilities |
|
|
5,091 |
|
|
|
4,745 |
|
Total current liabilities |
|
|
51,851 |
|
|
|
54,998 |
|
Non-current liabilities: |
|
|
|
|
||||
Asset retirement obligations |
|
|
6,490 |
|
|
|
6,355 |
|
Operating lease liabilities |
|
|
13,575 |
|
|
|
11,883 |
|
Other non-current liabilities |
|
|
766 |
|
|
|
1,227 |
|
Total non-current liabilities |
|
|
20,831 |
|
|
|
19,465 |
|
Total liabilities |
|
|
72,682 |
|
|
|
74,463 |
|
Commitments and contingencies |
|
|
|
|
||||
Stockholders' equity: |
|
|
|
|
||||
Common stock |
|
|
2 |
|
|
|
2 |
|
Additional paid-in capital |
|
|
98,158 |
|
|
|
97,291 |
|
Accumulated other comprehensive loss |
|
|
(1,792 |
) |
|
|
(1,588 |
) |
Retained earnings |
|
|
59,826 |
|
|
|
77,986 |
|
Total stockholders' equity |
|
|
156,194 |
|
|
|
173,691 |
|
Total liabilities and stockholders' equity |
|
$ |
228,876 |
|
|
$ |
248,154 |
|
SPOK HOLDINGS, INC. |
|||||||
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS |
|||||||
(Unaudited and in thousands) |
|||||||
|
|
|
|
||||
|
For the six months ended |
||||||
|
6/30/2022 |
|
6/30/2021 |
||||
Operating activities: |
|
|
|
||||
Net loss |
$ |
(5,290 |
) |
|
$ |
(3,016 |
) |
Adjustments to reconcile net loss to net cash (used in) provided by operating activities: |
|
|
|
||||
Depreciation, amortization and accretion |
|
1,805 |
|
|
|
5,184 |
|
Deferred income tax benefit |
|
(495 |
) |
|
|
(291 |
) |
Stock-based compensation |
|
2,076 |
|
|
|
4,020 |
|
Provisions for credit losses, service credits and other |
|
861 |
|
|
|
657 |
|
Changes in assets and liabilities: |
|
|
|
||||
Accounts receivable |
|
(576 |
) |
|
|
1,775 |
|
Prepaid expenses and other assets |
|
(416 |
) |
|
|
994 |
|
Net operating lease liabilities |
|
(109 |
) |
|
|
563 |
|
Accounts payable, accrued liabilities and other |
|
(3,582 |
) |
|
|
(3,538 |
) |
Deferred revenue |
|
(169 |
) |
|
|
(2,482 |
) |
Net cash (used in) provided by operating activities |
|
(5,895 |
) |
|
|
3,866 |
|
Investing activities: |
|
|
|
||||
Purchases of property and equipment |
|
(1,192 |
) |
|
|
(2,198 |
) |
Capitalized software development |
|
— |
|
|
|
(5,618 |
) |
Purchase of short-term investments |
|
(14,967 |
) |
|
|
(29,993 |
) |
Maturity of short-term investments |
|
15,000 |
|
|
|
30,000 |
|
Net cash used in investing activities |
|
(1,159 |
) |
|
|
(7,809 |
) |
Financing activities: |
|
|
|
||||
Cash distributions to stockholders |
|
(12,679 |
) |
|
|
(5,152 |
) |
Proceeds from issuance of common stock under the Employee Stock Purchase Plan |
|
— |
|
|
|
132 |
|
Purchase of common stock for tax withholding on vested equity awards |
|
(1,209 |
) |
|
|
(1,656 |
) |
Net cash used in financing activities |
|
(13,888 |
) |
|
|
(6,676 |
) |
Effect of exchange rate on cash and cash equivalents |
|
(204 |
) |
|
|
17 |
|
Net decrease in cash and cash equivalents |
|
(21,146 |
) |
|
|
(10,602 |
) |
Cash and cash equivalents, beginning of period |
|
44,583 |
|
|
|
48,729 |
|
Cash and cash equivalents, end of period |
$ |
23,437 |
|
|
$ |
38,127 |
|
Supplemental disclosure: |
|
|
|
||||
Income taxes paid/(refunded) |
$ |
185 |
|
|
$ |
(42 |
) |
SPOK HOLDINGS, INC. |
||||||||||||||||||||||||||||||||
UNITS IN SERVICE, MARKET SEGMENTS, |
||||||||||||||||||||||||||||||||
AND AVERAGE REVENUE PER UNIT (ARPU) (a) |
||||||||||||||||||||||||||||||||
(Unaudited and in thousands) |
||||||||||||||||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||||||||||||||||
|
|
For the three months ended |
||||||||||||||||||||||||||||||
|
|
6/30/2022 |
|
3/31/2022 |
|
12/31/2021 |
|
9/30/2021 |
|
6/30/2021 |
|
3/31/2021 |
|
12/31/2020 |
|
9/30/2020 |
||||||||||||||||
Account size ending units in service (000's) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||||||||||||||||
1 to 100 units |
|
|
53 |
|
|
|
54 |
|
|
|
55 |
|
|
|
57 |
|
|
|
58 |
|
|
|
59 |
|
|
|
61 |
|
|
|
63 |
|
101 to 1,000 units |
|
|
149 |
|
|
|
150 |
|
|
|
154 |
|
|
|
154 |
|
|
|
155 |
|
|
|
163 |
|
|
|
167 |
|
|
|
167 |
|
>1,000 units |
|
|
633 |
|
|
|
634 |
|
|
|
638 |
|
|
|
642 |
|
|
|
656 |
|
|
|
652 |
|
|
|
657 |
|
|
|
668 |
|
Total |
|
|
835 |
|
|
|
838 |
|
|
|
847 |
|
|
|
853 |
|
|
|
869 |
|
|
|
874 |
|
|
|
885 |
|
|
|
898 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||||||||||||||||
Market segment as a percent of total ending units in service |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||||||||||||||||
Healthcare |
|
|
85.0 |
% |
|
|
84.7 |
% |
|
|
84.7 |
% |
|
|
84.6 |
% |
|
|
84.5 |
% |
|
|
84.1 |
% |
|
|
83.6 |
% |
|
|
83.7 |
% |
Government |
|
|
4.2 |
% |
|
|
4.7 |
% |
|
|
4.8 |
% |
|
|
4.8 |
% |
|
|
4.9 |
% |
|
|
4.8 |
% |
|
|
5.3 |
% |
|
|
5.3 |
% |
Large enterprise |
|
|
4.0 |
% |
|
|
3.9 |
% |
|
|
3.9 |
% |
|
|
4.1 |
% |
|
|
4.1 |
% |
|
|
4.3 |
% |
|
|
4.3 |
% |
|
|
4.3 |
% |
Other(b) |
|
|
6.8 |
% |
|
|
6.7 |
% |
|
|
6.6 |
% |
|
|
6.4 |
% |
|
|
6.4 |
% |
|
|
6.8 |
% |
|
|
6.8 |
% |
|
|
6.6 |
% |
Total |
|
|
100.0 |
% |
|
|
100.0 |
% |
|
|
100.0 |
% |
|
|
100.0 |
% |
|
|
100.0 |
% |
|
|
100.0 |
% |
|
|
100.0 |
% |
|
|
100.0 |
% |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||||||||||||||||
Account size ARPU |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||||||||||||||||
1 to 100 units |
|
$ |
11.41 |
|
|
$ |
11.52 |
|
|
$ |
11.58 |
|
|
$ |
11.67 |
|
|
$ |
11.69 |
|
|
$ |
11.72 |
|
|
$ |
11.62 |
|
|
$ |
11.80 |
|
101 to 1,000 units |
|
|
8.27 |
|
|
|
8.24 |
|
|
|
8.30 |
|
|
|
8.38 |
|
|
|
8.35 |
|
|
|
8.33 |
|
|
|
8.35 |
|
|
|
8.37 |
|
>1,000 units |
|
|
6.63 |
|
|
|
6.64 |
|
|
|
6.63 |
|
|
|
6.65 |
|
|
|
6.68 |
|
|
|
6.68 |
|
|
|
6.62 |
|
|
|
6.67 |
|
Total |
|
$ |
7.23 |
|
|
$ |
7.24 |
|
|
$ |
7.26 |
|
|
$ |
7.29 |
|
|
$ |
7.32 |
|
|
$ |
7.34 |
|
|
$ |
7.30 |
|
|
$ |
7.34 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||||||||||||||||
(a) Slight variations in totals are due to rounding. |
||||||||||||||||||||||||||||||||
(b) Other includes hospitality, resort and indirect units |
||||||||||||||||||||||||||||||||
RECONCILIATION OF ADJUSTED OPERATING EXPENSES |
||||||||||||||||
(Unaudited and in thousands) |
||||||||||||||||
|
|
|
|
|
|
|
|
|
||||||||
|
|
For the three months ended |
|
For the six months ended |
||||||||||||
|
|
6/30/2022 |
|
6/30/2021 |
|
6/30/2022 |
|
6/30/2021 |
||||||||
Operating expenses |
|
$ |
31,298 |
|
|
$ |
37,332 |
|
|
$ |
73,791 |
|
|
$ |
75,108 |
|
Add back: |
|
|
|
|
|
|
|
|
||||||||
Depreciation, amortization and accretion |
|
|
(871 |
) |
|
|
(2,457 |
) |
|
|
(1,805 |
) |
|
|
(5,184 |
) |
Capitalized software development costs |
|
|
— |
|
|
|
2,698 |
|
|
|
— |
|
|
|
5,618 |
|
Severance and restructuring |
|
|
(450 |
) |
|
|
(174 |
) |
|
|
(4,945 |
) |
|
|
(174 |
) |
Adjusted operating expenses |
|
$ |
29,977 |
|
|
$ |
37,399 |
|
|
$ |
67,041 |
|
|
$ |
75,368 |
|
RECONCILIATION OF ADJUSTED EBITDA |
||||||||||||||||
(Unaudited and in thousands) |
||||||||||||||||
|
|
|
|
|
|
|
|
|
||||||||
|
|
For the three months ended |
|
For the six months ended |
||||||||||||
|
|
6/30/2022 |
|
6/30/2021 |
|
6/30/2022 |
|
6/30/2021 |
||||||||
Net income (loss) |
|
$ |
1,924 |
|
|
$ |
(719 |
) |
|
$ |
(5,290 |
) |
|
$ |
(3,016 |
) |
Add back: |
|
|
|
|
|
|
|
|
||||||||
(Provision for) benefit from income taxes |
|
|
683 |
|
|
|
(800 |
) |
|
|
(717 |
) |
|
|
(209 |
) |
Other income |
|
|
(25 |
) |
|
|
(29 |
) |
|
|
(12 |
) |
|
|
(2 |
) |
Interest income |
|
|
(170 |
) |
|
|
(61 |
) |
|
|
(237 |
) |
|
|
(122 |
) |
Depreciation, amortization and accretion |
|
|
871 |
|
|
|
2,457 |
|
|
|
1,805 |
|
|
|
5,184 |
|
EBITDA |
|
$ |
3,283 |
|
|
$ |
848 |
|
|
$ |
(4,451 |
) |
|
$ |
1,835 |
|
Adjustments: |
|
|
|
|
|
|
|
|
||||||||
Capitalized software development costs |
|
|
— |
|
|
|
(2,698 |
) |
|
|
— |
|
|
|
(5,618 |
) |
Stock-based compensation |
|
|
961 |
|
|
|
1,781 |
|
|
|
2,076 |
|
|
|
4,020 |
|
Capital expenditures |
|
|
(547 |
) |
|
|
(1,480 |
) |
|
|
(1,231 |
) |
|
|
(2,207 |
) |
Adjusted EBITDA |
|
$ |
3,697 |
|
|
$ |
(1,549 |
) |
|
$ |
(3,606 |
) |
|
$ |
(1,970 |
) |
RECONCILIATION OF ADJUSTED OPERATING EXPENSE FROM GUIDANCE |
||||||||||||||||
(Unaudited and in millions) |
||||||||||||||||
|
|
|
|
|
|
|
|
|
||||||||
|
|
Current Guidance Range |
|
Prior Guidance Range |
||||||||||||
|
|
From |
|
To |
|
From |
|
To |
||||||||
Operating expenses |
|
$ |
132.8 |
|
|
$ |
136.1 |
|
|
$ |
128.7 |
|
|
$ |
142.3 |
|
Add back: |
|
|
|
|
|
|
|
|
||||||||
Depreciation, amortization and accretion |
|
|
(3.5 |
) |
|
|
(3.5 |
) |
|
|
(3.5 |
) |
|
|
(3.5 |
) |
Severance and restructuring |
|
$ |
(6.0 |
) |
|
$ |
(6.5 |
) |
|
$ |
(6.4 |
) |
|
$ |
(10.2 |
) |
Adjusted operating expenses |
|
$ |
123.3 |
|
|
$ |
126.1 |
|
|
$ |
118.8 |
|
|
$ |
128.6 |
|
