FOLSOM, Calif.--(BUSINESS WIRE)--PowerSchool (NYSE: PWSC), the leading provider of cloud-based software for K-12 education in North America, today announced it has been named a winner in the 2022 Excellence in Customer Service Award presented by Business Intelligence Group. PowerSchool’s Education Impact Consulting (EIC) Team was selected for the program’s Consultant of the Year category based on the team’s ongoing efforts serving as strategic advisors for PowerSchool customers and providing customers with new resources to further their adoption of PowerSchool solutions and improve student outcomes.
"Providing educators with exceptional education technology and support are top priorities for PowerSchool, and I’m proud to see our Education Impact Consulting Team’s efforts be recognized,” said Maulik Datanwala, Chief Operating Officer, PowerSchool. “The commitment and dedication our representatives have for our customers has always been clear and continues to be one of the many reasons why schools around the world choose PowerSchool.”
Since 2020, PowerSchool’s EIC Team has focused on creating initiatives geared toward upleveling customers’ product knowledge, expanding best practice offerings available for PowerSchool users, and enhancing the customer experience to ensure customers are getting the most out of their PowerSchool partnership. Notably, the EIC Team created a one-to-many customer engagement model, launched a new process for customers to request additional product support, and created the PowerSchool Power-Ups program to share best practices across PowerSchool customers. PowerSchool provides these offerings at no additional cost to customers and has improved feature adoption among schools and districts around the world.
“Customer service professionals and suppliers have had to make significant changes to adapt to our evolving world,” said Maria Jimenez, Chief Nominations Officer of the Business Intelligence Group. “It is our honor to recognize PowerSchool as it leads by example, making real progress on improving the daily lives of so many.”
PowerSchool's EIC Team is comprised of more than 40 individuals who have more than 380 years of combined experience in schools or districts as former educators and administrators. They are uniquely trained and certified experts across PowerSchool’s product portfolio and have helped thousands of customers realize and enhance the value of their PowerSchool investment.
The Excellence in Customer Service Awards celebrate those who are winning by supporting their own customers and those who are developing the tools to help others find success. Awards were given out to consultants, outsource partners, and technology providers for superior performances in the past 12 months.
About PowerSchool
PowerSchool (NYSE: PWSC) is the leading provider of cloud-based software for K-12 education in North America. Its mission is to power the education ecosystem with unified technology that helps educators and students realize their full potential, in their way. PowerSchool connects students, teachers, administrators, and parents, with the shared goal of improving student outcomes. From the office to the classroom to the home, it helps schools and districts efficiently manage state reporting and related compliance, special education, finance, human resources, talent, registration, attendance, funding, learning, instruction, grading, assessments and analytics in one unified platform. PowerSchool supports over 45 million students globally and more than 14,000 customers, including over 90 of the top 100 districts by student enrollment in the United States, and sells solutions in over 90 countries. Visit www.powerschool.com to learn more.
© PowerSchool. PowerSchool and other PowerSchool marks are trademarks of PowerSchool Holdings, Inc. or its subsidiaries. Other names and brands may be claimed as the property of others.
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About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.
