IBD Releases Tenth Annual Survey of the Best Online Brokers

Fidelity claims Best Online Broker Overall as Charles Schwab hits a new milestone and E-Trade breaks into the top tier

LOS ANGELES--()--Investor’s Business Daily (IBD), a leading financial news and research organization, today announced the results of its tenth annual investor survey of the Best Online Brokers. Fidelity was named the Best Online Broker Overall for 2022. A perennial leader according to the survey, it has finished with the best overall rating in six of the past eight years. It is among the top three online brokers in 12 of 15 performance categories for 2022.

Charles Schwab and E-Trade rounded out the three Best Online Brokers Overall for 2022. Charles Schwab stood out as the only broker to rank in the top three for each of the 10 years that IBD has conducted its popular survey. E-Trade broke through to the top three brokers for the first time. It ranked among the leaders in five categories.

“The brokerage field is changing rapidly, with the launch of new players, technologies, investments and pricing plans. This translates to a lot of questions from investors regarding who the best broker is for their current needs and whether they should consider making a change,” said IBD Managing Editor Susan Warfel. “This year’s survey revealed new investor priorities, and with them, online brokers like Ally Invest emerged as leaders, while stalwarts, including Fidelity and Charles Schwab, proved to have staying power.”

IBD’s Best Online Brokers list has always been based solely on objective data drawn from each brokers’ own clients, unlike other broker rankings constructed from editors’ subjective selections. The result is honest, unfiltered feedback from investors, including everyone from beginning ETF investors to veteran options traders who actively use the brokers to execute their investment strategies. The resulting list serves as another outstanding educational resource that IBD provides to the investment community. It is also a list that investors trust. In fact, 81% of survey respondents indicated that their likelihood of doing business with a particular broker increased if that broker were named to IBD’s Best Online Brokers list.

Conducted in conjunction with respected polling partner TechnoMetrica, this year’s survey analyzed responses from over 5,000 participating investors to determine which brokers met or exceeded expectations.

The study followed the same two-phase methodology employed in previous years. Both phases used online surveys to collect data. Phase I, conducted in September 2021, determined which features and services offered by online brokers are most important to investors, examining 25 different attributes. Based on these results, the attributes were narrowed to 15 and assigned weights to compute the Overall Customer Experience Index for each broker. The attributes for the 2022 Best Online Broker were: Trade Execution Speed/Price, Website Security, Equity Trading Platform, Site Performance, Customer Service, Research Tools, Investment Research, Portfolio Analysis & Reports, Mobile Trading Platforms, Premarket/After-Hours Trading, Options Trading Platform, Trade Ideas, Incentives/Discounts/Pricing, Availability of Account Types, Educational Resources.

Moving into Phase II, from October to December 2021, the study measured consumers' experience and satisfaction with their primary online broker based on these 15 specific attributes. To qualify for the ranking, a broker must have had at least 125 customers participating in Phase II.

2022 Best Online Brokers -- Overall and By Category

Best Online Brokers Overall:

  • Fidelity
  • Charles Schwab
  • E-Trade

Trade Execution Speed/ Price:

  • Fidelity
  • Charles Schwab
  • TD Ameritrade

Website Security:

  • Fidelity
  • Charles Schwab
  • Interactive Brokers

Equity Trading Platform:

  • TD Ameritrade
  • Charles Schwab
  • Fidelity

Site Performance:

  • Fidelity
  • Charles Schwab
  • TD Ameritrade

Customer Service:

  • Charles Schwab
  • Fidelity
  • Vanguard

Research Tools:

  • Fidelity
  • TD Ameritrade
  • Charles Schwab

Investment Research:

  • Fidelity
  • Ally Invest
  • Charles Schwab

Portfolio Analysis & Reports:

  • Ally Invest
  • Fidelity
  • Charles Schwab

Mobile Trading Platforms:

  • Robinhood
  • Fidelity
  • E-Trade

Premarket/ After-Hours Trading

  • Interactive Brokers
  • Ally Invest
  • E-Trade

Options Trading Platform:

  • TD Ameritrade
  • Interactive Brokers
  • E-Trade

Trade Ideas:

  • Ally Invest
  • E-Trade
  • Robinhood

Incentives/Discounts/Pricing

  • Ally Invest
  • Charles Schwab
  • Fidelity

Availability of Account Types:

  • Fidelity
  • Charles Schwab
  • E-Trade

Educational Resources:

  • Fidelity
  • TD Ameritrade
  • Charles Schwab

To learn more about this year’s winners, and find brokerage profiles, please visit Investors.com/BestOnlineBrokers.

The 2022 Best Online Brokers logo and accolade are available for licensing through IBD's partner, The YGS Group, at IBDlicensing@TheYGSgroup.com or 800-290-5460.

About IBD

Investor’s Business Daily is the leader in stock research and education. For over 35 years, IBD has helped countless investors around the world make more money in the market and reach their financial goals.

Founded by legendary investor William O’Neil with the goal of democratizing stock investing, IBD provides its customers access to the same type of research Wall Street uses to make big profits. All of IBD’s products and content are based on the CAN SLIM Investing System, which uses historical precedent to identify leading stocks before their big price increases.

IBD helps its customers succeed in the market with its unparalleled stock research and education. IBD’s customers have access to its proprietary research, including market-beating stock lists, exclusive stock ratings and powerful investing tools that help them make more profitable trading decisions. In addition, IBD provides customers with world-class investing education that includes complimentary coaching, interactive webinars, explanatory articles, live workshops and more.

IBD reaches investors around the world via its main website, Investors.com, its suite of digital products (IBD Digital, MarketSmith, Leaderboard, SwingTrader and IBD Live), mobile apps, a weekly print edition, social media and more. To learn more about all that IBD has available, please visit www.investors.com.

© 2022 Investor's Business Daily, LLC. All rights reserved. Investor's Business Daily, IBD, Leaderboard and IBD Live are registered trademarks of Investor's Business Daily, LLC. MarketSmith and CAN SLIM are registered trademarks of O'Neil Capital Management Inc.

Contacts

Carmen Mantalas
GMK Communications for IBD
carmen@gmkcommunications.com
503-997-5987