DALLAS--(BUSINESS WIRE)--Monitronics International, Inc., which operates as Brinks Home Security® has acquired approximately 30,000 residential and small business and 8,000 commercial alarm monitoring customers from Select Security.
"We are excited to welcome these Select Security customers to the Monitronics and Brinks Home Security customer family," said Brinks Home Security Chief Executive Officer William Niles. "Our number one priority is protecting what matters most for our customers and we look forward to showing our new customers what award-winning smart home security feels like.”
Select Security’s customers can expect customizable smart home security solutions, award-winning, U.S.-based monitoring, fast alarm response, and more from the company ranked America’s Best-In-State Customer Service 2020 by Newsweek. Their accounts will be transitioned to Brinks Home Security in the coming weeks.
"We are focused on consistently providing our customers with a best-in-class experience,” said Brinks Home Security Chief Customer Officer Jay Autrey. "We are committed to ensuring these new customers are taken care of starting on Day 1."
Brinks Home Security is also retaining most of Select Security’s sales, field technicians, and customer service employees, as well as certain office locations to ensure that customers continue to receive the highest level of service. Customer acquisitions, along with a robust Network Sales channel which includes authorized dealers, partners and representatives are part of the company’s long-term mission to acquire profitable accounts, at scale, and hold them for life.
About Brinks Home Security
Brinks Home Security (also operating as Monitronics International) is one of the largest smart home security companies in North America. With its headquarters in Dallas, Texas, Brinks Home Security employs over 1,200 people who install and monitor its highly responsive, smart home security solutions that protect more than one million people in the United States, Canada, and Puerto Rico. The company also has one of the nation’s largest authorized partner networks, which sells and installs its security solutions. Brinks Home Security is an award-winning company committed to putting its customers first. To learn more about the company or how to become an authorized dealer, partner, or representative, visit brinkshome.com or brinkshome.com/partners.
