QUINCY, Mass.--(BUSINESS WIRE)--Transformative Healthcare, the largest provider of ambulance services in the Massachusetts-New Hampshire market as measured by patients served, has named Bill Kinch as its new Director of Communications and Geoff Diehl as Manager of Business Development.
Kinch, founder and CEO of the former Connected Care Networks in Cambridge and a certified paramedic, will oversee all aspects of managing operations and technology for call intake, dispatch, and movement of ambulance resources throughout Transformative’s three operating companies, Fallon Ambulance Service, Lifeline Ambulance Service, and Stewart’s Ambulance Service.
Diehl, who served from 2011 to 2018 as the state representative from Massachusetts’ 7th Plymouth District and as an account director for outdoor signage leader Poyant Signs of New Bedford, will lead efforts to develop new market opportunities for Fallon, Lifeline, Stewart’s, and Transformative.
Transformative Healthcare CEO Sean Tyler said: “In Bill and Geoff, we have two dynamic, visionary professionals who can help Transformative fulfill our mission of delivering excellent patient outcomes, cost-effectively, by innovating how both patients and data move through our healthcare system.’’
Kinch has had a broad career in emergency services and 911 telecommunications at both strategic and operational levels over the past three decades. Seven years ago, Kinch founded Connected Care Networks, a consultancy focused on advancing systems that empower patients to make one call to get on a directed care pathway that ensures they receive the right care at the right time by the right practitioner, who has full visibility into the patient’s records.
Transformative’s Senior Vice President of Massachusetts Operations Greg Davis said: “What Bill developed and brings from Connected Care Networks aligns perfectly with Transformative’s vision of how we can create customized partnerships with communities and healthcare providers — municipalities, hospitals, skilled nursing facilities, and others — that combine medical transportation services with intelligent data analytics. Those partnerships are all about improving patient experience and outcomes while reducing the overall cost of healthcare.’’
Kinch is succeeding Mike DeCosta, who has been communications director for Fallon Ambulance Service since 1995. DeCosta is being promoted to a new role at Transformative as Director of Innovation and Data Integration. DeCosta is a former Metropolitan Boston Emergency Medical Services Council “Telecommunicator of the Year” award, recognizing “meritorious service above and beyond what is expected in the profession.”
Regarding Diehl, Transformative’s Senior Vice President of Business Development Peter Racicot said: “In addition to Geoff’s distinguished career in public service and his vast network of associates and friends throughout Massachusetts, we appreciate his deep experience with meeting customers’ needs and working collaboratively with city and town governments on complex sign installation approvals. That expertise represents the perfect skill set to help grow and expand Transformative’s business and drive our mission.”
Kinch earned his bachelor’s degree in business from the University of Massachusetts at Lowell and his EMT/Paramedic certification from Northeastern University. Diehl earned his bachelor’s degree in government and urban studies from Lehigh University. Both will be based at Transformative’s Quincy offices, co-located with Fallon Ambulance Service.
About Transformative Healthcare
Transformative https://www.transformativehc.com/ is the number one medical transportation provider in the Massachusetts — New Hampshire market, measured by patients served. Headquartered in Wellesley, Mass., Transformative’s three operating subsidiaries are: Fallon Ambulance Service, which has served Eastern Massachusetts from its 10 locations for more than 97 years; LifeLine Ambulance Service, operating from 12 locations across New Hampshire and Eastern Massachusetts; and Stewart’s Ambulance Service, which has served New Hampshire’s Lakes Region from its 3 locations for more than 35 years.
