LOS ANGELES--(BUSINESS WIRE)--CTBC Bank USA, a trusted and established financial institution for commercial and retail customers, today announced that Ming Lin Chen has been named its Chief Operating Officer (COO.) She will report to Noor Menai, President and CEO of CTBC Bank USA.
Ms. Chen will oversee the growth of CTBC’s operations initiatives, working to enhance operational risk management and effectiveness and further build efficiency and productivity. She will also support the bank’s diversification of products and services and cultivate talent development. In addition, Ms. Chen will lead the bank’s information technology and data management teams to expand internet banking and digital channels.
“We’re delighted to welcome Ming Lin to CTBC Bank,” said Mr. Menai. “She will play an integral role in building our robust digital bank capabilities, including leveraging state-of-the-art artificial intelligence tools, which will bring great financial and customer service benefits to our clients. Ming Lin joins us with a strong track record in both U.S. and Pan-Pacific banking and her joining our team is another key step in our expansion plans.”
“It’s a pleasure joining the CTBC family,” said Ms. Chen. “I am looking forward to working with the teams to support the growing business and growth of human capital.”
Ms. Chen has over 20 years of experience in leading cross-functional teams in the global banking industry to improve productivity, exceed growth targets and solve problems through close collaboration with executive teams.
Previously, Ms. Chen was an Executive Vice President and Head of Banking Operations at East West Bank, where she spent nearly 14 years. There she managed a team of several direct reports and 300 indirect reports with oversight of the bank’s U.S. operations and coordination with their Greater China offices. Prior to that, she was a Senior Vice President, Marketing Director and Corporate Secretary at General Bank, leading the bank’s marketing and investor relations function.
Ms. Chen holds a bachelor’s degree in business administration from the National University of Singapore and an MBA from California State University, Los Angeles.
About CTBC Bank Corp. (USA)
CTBC Bank USA is a trusted and established institution providing commercial and retail customers with a real financial bridge to the next state of their lives and businesses. Founded in 1989 and headquartered in Los Angeles, CTBC Bank operates branches in California, New Jersey, and New York. The bank’s operations include deposits, loans, credit cards, foreign exchange, letters of credit, wealth management, mobile, and electronic banking services. Customers benefit from access to large bank resources coupled with individual attention and customized service of a small bank. Its parent company, CTBC Bank Co. Ltd., is supported by $140 billion in assets and is among the largest banks in the world in terms of capital. CTBC Bank has branches and offices offering first class banking services in 14 countries, including 11 in Asia. For more information about CTBC Bank, visit www.ctbcbankusa.com.
