DUBUQUE, Iowa--(BUSINESS WIRE)--Cartegraph, a leader in high-performance government software and services, is pleased to announce the winners of its 2018-2019 High-Performance Government Awards. The prestigious honor recognizes local government organizations that leverage modern operations management technology to solve problems, work smarter and improve their communities.
The following 10 organizations rose to the top based on their accomplishments in several core areas, including infrastructure management and improvement, operational efficiency, citizen engagement and data-driven decision-making. The winners were honored this morning in front of 500 of their government peers during an awards ceremony at the Cartegraph National Conference in Denver.
CLAY COUNTY, FLORIDA
To prolong the life and reliability of
its fire hydrants, Clay County Utility Authority flushes over 3,500
hydrants each year. Averaging 30 minutes per ticket, they saw the
opportunity to realize significant savings in costs and time. Getting
creative with Cartegraph automations, they’re completing these
inspections in four months instead of eight—saving an estimated $110,000
annually by automatically creating maintenance tasks based on deficiency
and deactivating out-of-service hydrants in their ArcGIS
database.
COBB COUNTY, GEORGIA
As a high-performance government, the
Cobb County DOT team is dedicated to optimizing business processes,
maximizing performance and providing exemplary service. With
ArcGIS-integrated snow removal routes and commute updates via Waze,
they’re sharing real-time info with their citizens. The DOT is even
using Cartegraph automations to manage contracts, inspections, budgets
and high-priority activities, and has streamlined processes with
activity-based workflows.
CITY OF JOHNSON CITY, TENNESSEE
Looking to integrate
disparate applications into a single, scalable enterprise solution,
Johnson City sure had their work cut out for them. In just 12 months,
the city rethought their approach to business and is now averaging 1,000
weekly tasks in Cartegraph with 55 asset types, 240 users and 86 iPads.
Thanks to their SeeClickFix
integration, citizen requests are now flowing directly to their
crews, increasing efficiency and providing residents automated status
updates.
CITY OF KINGSPORT, TENNESSEE
To improve safety and
accountability, Kingsport sought to cut their third street sweeping
shift. Based on gut, management was wary of the change—feeling workers
accomplished more at night. Digging into Cartegraph data, the crew
justified the consolidation, showing evening production rates weren’t,
in fact, greater and that equipment breakdowns were costlier. To date,
the shift change has made employees happier, doubled efficiency and is
saving the city money on repairs and tows.
KITSAP COUNTY, WASHINGTON
Determined to improve
cross-department communication, the Kitsap County road and stormwater
teams united to simplify workflows and share their Cartegraph data. The
county is saving months in stormwater inspections, tracking materials in
near-real time and collaborating on pavement projects to strategically
break ground only once. By integrating
SeeClickFix, citizen requests are now instantly routed, eliminating
lag time and improving service delivery.
CITY OF LA MESA, CALIFORNIA
La Mesa set the high-performance
goal of calling back every requestor within 24 hours and completing
maintenance tasks before predefined dates. Creating custom logic in
Cartegraph’s Automation Manager and tapping into Analytics Dashboard
gadgets, staff can now track where they’re meeting their obligations and
where they’re not. La Mesa is also using the reports to determine the
best course of action—whether that’s modifying expectations, more
training or hiring additional staff.
CITY OF LANCASTER, OHIO
Like most cities, Lancaster strives
to maximize efficiency and stretch resources. By ditching paper files
and moving to mobile workflows, the Code Enforcement Division can now
cover more complaint calls by documenting inspections and reviewing
histories for 22,000 properties on the go. With data on their side, they
even justified adding more staff—increasing inspections by 60 percent
and documented violations by 40 percent, in turn, making Lancaster a
safer and more attractive community.
VILLAGE OF LOMBARD, ILLINOIS
Critical to maintaining a safe
and fully-operational system, flushing Lombard’s 2,857 hydrants has
always been an important annual task. By configuring fields, reports and
automations in Cartegraph, crews are now making the most of the
collective 190 minutes of downtime as they flush the lines. By
performing inspections, tracking resources and instantly generating
tasks based on deficiencies, this new efficiency is already saving them
$15,000.
VILLAGE OF ROMEOVILLE, ILLINOIS
With continuous growth
putting a strain on resources, Romeoville decided to arm their team with
mobile infrastructure management tools. The result? Crews are empowered,
staff have saved 520 hours by eliminating redundancies and projects are
monitored in real time with Cartegraph. Their high-performance
data even helped the village avoid a public relations headache:
faced with a water meter gasket recall, they proactively sent notices to
1,936 affected residents within 24 hours.
TOWN OF WINDSOR, COLORADO
Steady growth means more roads to
maintain in this municipality of 25,000: lane miles jumped 33 percent
since 2010, snow removal was spread across five divisions and the volume
of requests continued to rise. By capturing and analyzing operational
data in Cartegraph, multi-department coordination has become a breeze,
resources are being properly forecasted, and the Windsor Streets
Department justified nearly doubling their asphalt program and snow
operations budgets.
About Cartegraph:
Cartegraph is in the business of building high-performance government. They offer SaaS solutions that help local government agencies manage their physical assets and associated operations. With Cartegraph, users optimize the life of their infrastructure, deploy maintenance resources efficiently and increase productivity.
To build high-performance governments, Cartegraph uses a comprehensive, three-pronged approach that combines success coaching, expert consulting and state-of-the-art software solutions for asset, work and resource management to help agencies capture data, analyze it and prepare for the future. For more information, visit cartegraph.com.
