NORWALK, Conn.--(BUSINESS WIRE)--HomeServe USA (HomeServe), a leading provider of home emergency repair service plans, was presented with 10 Gold, 17 Silver and 5 Bronze Stevie Awards at the 13th Annual Stevie® Awards for Sales & Customer Service.
HomeServe also received a Grand Stevie Award, recognizing the company as the third most honored organization in the competition, which included more than 2,700 nominations from companies in 45 countries around the world.
HomeServe won Gold in the following categories:
- Contact Center of the Year (Over 100 Seats) - All Other Industries
- Customer Service Management Team of the Year
- Contact Center Leader of the Year
- Young Customer Service Professional of the Year - All Other Industries
- Woman of the Year in Customer Service
- Award for Innovation in Customer Service - All Other Industries
- Back-Office Customer Service Team of the Year - Business Services Industries
- Sales Operations Team of the Year
- Sales Operations Professional of Year
- Award for Innovation in Sales - Other Service Industries
HomeServe earned Silver in the following categories:
- Customer Service Department of the Year - All Other Industries
- Front-Line Customer Service Team of the Year - All Other Industries
- Back-Office Customer Service Team of the Year - All Other Industries
- Customer Service Complaints Team of the Year - All Other Industries
- Customer Service Leader of the Year
- Customer Service Manager of the Year
- Contact Center Professional of the Year
- Front-Line Customer Service Professional of the Year - All Other Industries
- Back-Office Customer Service Professional of the Year - All Other Industries
- Women of the Year in Sales
- Business Development Executive of the Year
- Business Development Professional of the Year
- Best Customer Feedback Strategy
- Best Customer Satisfaction Strategy
- Best Use of Customer Insight
- Best Use of Technology in Customer Service - All Other Industries
- Business Development Achievement of the Year - All Other Industries
HomeServe received Bronze recognition in the following categories:
- Account Management Team of the Year
- Inside Telesales Team of the Year
- Demand Generation Program of the Year
- Outbound Marketing Program of the Year
- Best Use of Technology in Customer Service - All Other Industries
“It’s an honor for our company to have been recognized with 33 Stevie Awards this year. I’m incredibly proud to see individuals and teams throughout the company rewarded for their commitment, hard work and innovation,” said John Kitzie, CEO of HomeServe North America. “We have nearly 1,200 employees at HomeServe, and it’s their dedication to our customers that helped make these 33 award wins possible.”
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organization stages seven of the world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®.
“All of the Stevie Award winners should be very proud of their achievements. Independent professionals around the world have agreed that their accomplishments are worthy of public recognition,” said Stevie Awards President and founder, Michael Gallagher.
The awards were presented to honorees during a gala banquet on Friday, February 22 at Caesars Palace in Las Vegas, NV. More than 700 executives from companies in the U.S. and several other nations attended.
About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.
About HomeServe
HomeServe USA Corp. (HomeServe) is a leading provider of home repair solutions serving 3.7 million customers across the US and Canada under the HomeServe, Home Emergency Insurance Solutions, Service Line Warranties of America (SLWA) and Service Line Warranties of Canada (SLWC) names.
Since 2003, HomeServe has been protecting homeowners against the expense and inconvenience of water, sewer, electrical, HVAC and other home repair emergencies by providing affordable repair coverage, installations and quality local service.
As an A+ rated Better Business Bureau Accredited Business, HomeServe is dedicated to being a customer-focused company supplying best-in-class repair plans and other services to consumers directly and through over 600 leading municipal, utility and association partners.
HomeServe is a proud sponsor of This Old House on PBS, working together to provide homeowners expert advice on maintaining, enhancing and protecting their homes. For more information about HomeServe, a Connecticut Top Workplace winner and recipient of thirty-three 2019 Stevie Awards for Sales & Customer Service, or to learn more about HomeServe’s affordable repair plans, please go to www.homeserveusa.com. To connect with HomeServe on Facebook and Twitter, please visit www.facebook.com/homeserveusa and www.twitter.com/homeserveusa.
