SAN JOSE, Calif.--(BUSINESS WIRE)--8x8, Inc. (NYSE: EGHT), a leading cloud provider of voice, video, collaboration and contact center solutions for over one million users worldwide, today launched 8x8 PartnerXchange, a new online portal that enables channel partners to effectively and efficiently manage their 8x8-related business and drive sales of 8x8 solutions. PartnerXchange is a single platform that makes it easier for partners to do business with 8x8 globally.
“We are excited for the launch of 8x8’s PartnerXchange, which puts all of the information and tools we need to successfully sell 8x8 solutions at our fingertips,” said Karin Fields, CEO of MicroCorp. “In today’s 24/7, always on business environment, we can now compete more effectively in order to win deals and exceed customer expectations.”
“PartnerXchange enables us to drive efficiencies, while reducing friction, through automation and business management, making it easier and faster for our channel community to do business with us,” said John DeLozier, Channel Chief at 8x8. “There are a host of real-time features with a specific focus on simplified processes and more robust information exchange. PartnerXchange provides a single management platform for visibility into channel partner activities and analytics, enabling us to have a continuous pulse on the business.”
PartnerXchange enables the 8x8 partner community to:
- Quickly submit deal registrations and connect to information needed to drive sales
- Locate partner-ready marketing tools to generate demand
- Access real-time status on sales opportunities and support cases
- Click through to access training and certification
- Access self-service capabilities for administrators
On the business enablement side, PartnerXchange provides:
- Enhanced deal registration, providing more flexibility and speed
- Instant partner registration with PartnerXperience case creation and management to increase customer case visibility and make it easier to escalate
- Initiation of Letter of Authorization
This new platform follows on the heels of recent channel industry recognition – the 8x8 X Series received a CRN Tech Innovator Award and John DeLozier was named a 2019 CRN Channel Chief.
About 8x8, Inc.
8x8, Inc. (NYSE:EGHT) cloud solutions help businesses transform their customer and employee experience. With one system of engagement for voice, video, collaboration and contact center and one system of intelligence on one technology platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter, and Facebook.