TORONTO--(BUSINESS WIRE)--In recognition of the best builders providing extraordinary customer experiences, Avid Ratings® Canada is proud to announce the winners of the 15th Annual Avid Awards. Homebuilders throughout North America were honoured with the prestigious awards for scoring highest with their customers on homebuying experience surveys. Award winners were chosen based on results received from some of Canada’s largest private builders and hundreds of small volume and custom builders from coast to coast. This year’s program had 722 qualifying builders from all over the United States and Canada and covers homebuyer data from January to December 2017.
“The winners of the 15th Annual Avid Awards represent a list of builders that have all excelled in setting the bar for homebuilding and for customer service in Canada,” said Tim Bailey, division president of Avid Ratings Canada. “Our goal is to provide homeowners with the security that their builder will not only meet, but exceed, their homebuying expectations. The Avid Awards recognize those builders that deliver on that mark.”
The Avid Awards are regarded as a trusted benchmark of customer service performance in the homebuilding industry. Avid Ratings has long been at the forefront of bringing transparency of builder performance to consumers by consumers since 1992. In order to determine the Avid Award winners, homebuilding companies are evaluated using Avid's award-winning GoSurvey platform. Every homebuyer survey in Avid’s database is meticulously analyzed to determine each builder’s Avid Index Score, which is evaluated using scores from the total homebuying experience, the willingness to refer, and the actual number of recommendations a buyer has made.
“We are humbled and extremely proud to win the 2018 Avid Diamond Award for Small Volume Builder in Canada,” said Brenda Gould, Director of Marketing & Client Services at Lifestyle Homes Inc. “Our first priority will always be our valued clients, with this award validating our steadfast commitment to customer care and service.”
"We really mean it when we say 'Living Better Starts Here', and we're so happy to see the results of our commitment to client satisfaction in our Avid reviews," said Kristina Parkinson, creative director at Alair Homes.
Builders with the highest Avid Index Score in each category are presented with awards. Each award-winning company must score at or above the top 25th percentile in the United States or Canada to be recognized with an Avid Award.
Avid Diamond Award
The Avid Diamond Award recognizes builders with the highest scores in their nation on the New Home Move-In Experience survey, taken from purchasing experience to the first 90 days of ownership. The United States and Canada have one award each for Production, Small Volume and Custom builder categories.
Avid Diamond Award winners in Canada are as follows:
Avid Diamond Award
- Production: North Ridge Development – Regina MF
- Small Volume: Lifestyle Homes
- Custom: Alair Homes – Central Regina
Avid Gold Award
Avid also distinguishes top building companies on a regional level with the Avid Gold Awards. This award is presented to builders with the highest scores in their region on the New Home Move-In Experience survey, taken from purchasing experience to the first 90 days of ownership.
Avid Gold Award winners in the Canadian provinces are as follows:
Province of Alberta
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Production:
- Augusta Fine Homes
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Custom:
- Five Star Homes
Province of Ontario
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Production:
- Granite Homes
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Custom:
- Alair Homes – Grey Bruce
Province of Saskatchewan
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Production
- North Ridge Development - Saskatoon MF
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Custom:
- Maison Design + Build
Avid Benchmark Award
The Avid Benchmark Award recognizes any U.S. or Canadian builder scoring among the top 25 percent of Avid’s nationwide databases on the New Home Move-in Experience survey, taken from purchasing experience to the first 90 days of ownership. The winners of the Avid Benchmark Award in Canada are as follows:
Province of Alberta
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Production
- Crystal Creek Homes - Calgary
- Jayman BUILT – Calgary (Innovations)
- Jayman BUILT – Calgary (MasterBUILT)
- Jayman BUILT – Edmonton
- Laebon Developments Ltd.
- Landmark Communities Inc.
- Mattamy Homes Calgary
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Custom:
- San Rufo Homes
Province of Ontario
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Production
- Rinaldi Homes
Province of Saskatchewan
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Production
- North Ridge Development - Regina SF
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Custom:
- Gilroy Homes
- Harmony Builders
- Pure Developments
- Ripplinger Homes
For more information about the Avid Awards, please visit www.avidratings.ca/avid-awards.
About Avid Ratings
Avid Ratings (www.avidratings.ca) is the world’s leading resource for building quality. Dedicated to the homebuilding industry, Avid Ratings helps companies build better customer experiences by gaining powerful consumer insights and deep customer feedback through a proprietary customer experience platform. Avid Ratings was named a Top 5 Sales Tool by BUILDER magazine and NAHB and a Brilliance Awards recipient by TecHome Builder. Avid was also featured as a Top Product by Constructech magazine while also being ranked among the magazine’s “50 Most Influential Tech Companies in Residential Construction.”
