CARY, N.C.--(BUSINESS WIRE)--In advance of Hurricane Florence, Aqua North Carolina is reminding its customers of some important information to be aware of before, during and after the storm:
- Aqua has prepared to have our team members and resources in place to do system assessments and begin restoring service once it is safe to do so.
- It is important for customers who experience outages to call Customer Service at 877.987.2782 to ensure we properly collect this information. We apologize in advance if there are delays in getting through.
- Customers should sign up for WaterSmart Alerts TODAY to get service alerts to your mobile phone and email. It takes several business days to complete registration.
- If customers lose water or experience low pressure, once service is restored, you should assume there is a precautionary boil water notice in place and boil your water for 1-3 minutes.
- Aqua will be posting service outage, boil notices and restoration information to our website by 11:00 a.m. and 6:00 p.m. daily. Please visit www.aquaamerica.com/our-states/north-carolina for these updates.