OREM, Utah--(BUSINESS WIRE)--Bask, a leading provider of home and small business tech support, today announced it has rebranded its small business division, Digity, as Bask for Business. In doing so, Bask for Business unveiled a redesigned website to ensure small business customers have intuitive access to all tech support offerings. Since 2004, Bask for Business (formerly Digity) has provided small businesses with one-on-one tech support, security and backup protection, and superior technology advice.
With this rebranding, Bask for Business is refocusing its small business product and customer service efforts on core strengths, including worry-free tech support and simple fixed-fee pricing. Bask for Business also plans to introduce patented proactive care technology, developed by sister company Nanoheal, in early May 2018.
- Worry-free Tech Support. Security risks, backup and disaster recovery, and not knowing when a system might break are the biggest technology worries for small businesses. Bask for Business resolves these issues with a comprehensive technology bundle backed by a top-rated, U.S.-based tech support team.
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Simple, Fixed-Fee Pricing. Small businesses demand predictable
IT expenses that behave like an insurance policy and promote constant
maintenance rather than paying overwhelming fees for
emergency care. - Proactive Care Technology. Large companies and service providers already use Nanoheal’s Cognitive Workplace Management platform to improve detection and automated resolution for computers and other networked devices. Bask for Business will soon offer this enterprise-level technology to its small business clients.
“Bask has achieved the highest online satisfaction and customer NPS ratings of all major tech support providers nationwide,” stated Bask VP of Product and Marketing Tim Kapp. “The combination of Bask’s reputation and the rollout of Proactive Care Technology will help us maintain an advantage in providing worry-free tech support with predictable pricing for small business customers.”
ABOUT BASK TECHNOLOGY, A DIVISION OF NANOHEAL
Based in Orem, Utah, Bask offers more than technical support, they provide people support. The company empowers its home and small business customers to embrace new technology and stay protected from threats to their privacy and data by combining top-rated software with advice and solutions from an all U.S.-based team of Technology Advisors. Bask provides assistance when people need it, for any device, in everyday language. For more information, visit https://www.bask.com.
