BALTIMORE--(BUSINESS WIRE)--BGE recently launched its free mobile app, which allows customers to easily access account information on the go. Featuring fingerprint login, push alerts and paying with one easy slide, the app makes it simple for residential and commercial customers to manage accounts on smartphones and tablets.
“We are always looking to create more options for our customers to interact with us in the ways that are most convenient to them,” said Rodney Oddoye, vice president of customer operations and chief customer officer for BGE. “Mobile is increasingly the preferred platform for many people, so we are excited to make it easier than ever for customers to manage their BGE experience through an app.”
The BGE app allows customers to:
- View energy usage
- View Energy Savings Day credits
- Adjust PeakRewards℠ thermostats
- Receive alerts and set preferences
- Make payments and compare bills
- Review account history, usage data and trends
- View a bill forecast and sign up for ePay
- Sign up for eBill paperless billing
- Report power outages, check service restoration status and view the outage map
- Manage multiple accounts at once
More than 20,000 BGE customers have already downloaded an initial version of the app, with limited features released in late 2017, and will receive additional features when they update their app. The expanded-featured BGE app is available today at the Apple Store or GooglePlay. Click here to see mobile app ad.
BGE, founded in 1816 as the nation’s first gas utility and headquartered in Baltimore, is Maryland’s largest natural gas and electric utility. The company’s approximately 3,200 employees are committed to safe and reliable power delivery to more than 1.25 million electric customers and more than 650,000 natural gas customers in central Maryland, as well as enhanced energy management, conservation, environmental stewardship and community assistance. J.D. Power’s 2017 Electric Utility Business Customer Satisfaction Study SM ranked BGE highest in customer satisfaction with business electric service in the east among large utilities. The company also has an estimated annual economic impact of $5 billion of output in its service area, supporting more than 9,500 local jobs and producing $923 million in labor income. BGE is a subsidiary of Exelon Corporation (NYSE: EXC), the nation’s leading competitive energy provider. Like us on Facebook and follow us on Twitter, YouTube and Flickr.
