SAN JOSE, Calif.--(BUSINESS WIRE)--Edgewater Networks, Inc., the industry leader in Network Edge Orchestration, and Empirix, Inc., the recognized leader in end-to-end network performance visibility, today announced a partnership that offers an unprecedented view of Cloud-to-Edge network service quality management.
The joint solution brings together Edgewater Networks’ Network Edge Orchestration platform with the Empirix IntelliSight solution to deliver visibility, management, alerts, and analytics from the core of a network to customer-premises based endpoints through a single pane of glass.
“We are excited to offer our customers greatly expanded visibility into all areas of their network,” said Steve Pattison, Chief Operating Officer for Edgewater Networks. “The integration of our Network Edge Orchestration with Empirix’s IntelliSight will change the game for service providers and enterprises who require a comprehensive view into service quality while providing the ability to pinpoint and remediate issues.”
Joint customers will have a single sign on to Empirix IntelliSight and Edgewater Networks’ EdgeView Service Control Center to proactively monitor and manage voice service quality at all customer sites. EdgeView service quality alerts will appear in IntelliSight allowing network operators to troubleshoot and remediate service quality issues. The companies are continuing to strengthen the integration with future releases planned for an integrated dashboard with end-to-end call diagnostics.
“The amount of network data available today is staggering and can be a valuable source of information and knowledge for organizations,” said John D’Anna, CEO of Empirix. “We are excited to extend our visibility through this strategic partnership with Edgewater Networks, giving our customers the ability to turn this data into actionable intelligence.”
About Empirix
Empirix is the recognized leader in end-to-end network performance visibility with the unique ability to analyze customer behaviors by application in real time. We help service providers, mobile operators, contact centers and businesses master complexities and optimize business processes to reduce operational costs, maximize customer retention and grow top-line revenue. Through testing, monitoring, analytics and intelligence, Empirix helps companies around the world realize the full value of their technology investments. Empirix was acquired in 2013 by private equity firm Thoma Bravo as the first step in an aggressive strategy to take advantage of growth opportunities in the network services industry. The company is creating a comprehensive portfolio of end-to-end network service assurance solutions that will offer customers an integrated performance management solution in an otherwise fragmented market. To learn more, please visit www.empirix.com.
About Edgewater Networks, Inc.
Founded in October 2002, Edgewater Networks is a market leader in enabling IP-based voice, video and data services. Service providers and enterprises of all sizes use Edgewater Networks’ solutions to simplify customer premises configurations for quick and smooth installations, reduce time to market and deliver rapid return on invested capital. The company helps customers deliver intelligence at the network edge with its Network Edge Orchestration platform that includes the EdgeView Service Control Center, EdgeMarc Intelligent Edges, the QuickConnect Interoperability Lab and Professional Services. To learn more, please visit www.edgewaternetworks.com or follow us on Twitter at @ewn_inc.
