Zappos to Offset All Carbon Emissions from Corporate Air Travel in 2016

The online retailer’s first large carbon offset purchase program through Natural Capital Partners to reduce carbon emissions from company travel and aid national and international forestry projects

LAS VEGAS--()--Online retailer known for delivering WOW through customer service, Zappos.com, is now delivering business travel its employees and customers can feel good about. Today, Zappos announced its commitment to the largest carbon offsetting program in the company’s history. Zappos’ corporate travel program will mitigate more than 6.8 million miles of company air travel in 2016 and beyond through a carbon offset purchase program. Zappos has partnered with Natural Capital Partners, formerly The CarbonNeutral Company, to sponsor forestry projects in Mississippi, Chile and Brazil.

“Face-to-face meetings, conferences and retail trade shows are essential to Zappos’ business. We want employees to keep traveling, but we also want to take responsibility for our carbon footprint,” said Mark Spencer, Head of Travel at Zappos. The Travel team has made carbon data from air travel readily available to employees since 2015.

Through Holacracy, a unique management system, employees from various departments and of all positions are able to self-organize and drive projects within the company. Members of the Travel, Sustainability and Brand Aura departments collaborated at Zappos to research and launch the carbon offsetting program. “I was really excited to work with colleagues from other departments who were equally passionate about conservation and the environment,” said Brad Tomm, Head of Sustainability.

The corporate travel carbon offset program is Zappos’ first large purchase of carbon offsets. The program supports three forestry projects including reforestation and avoided deforestation, protecting important carbon sinks as well as key areas of biodiversity in Mississippi, Chile and Brazil. Natural Capital Partners sourced each project, and continues to work with leading companies across the globe on carbon management and renewable energy programs.

“We are seeing more and more businesses wanting to lead the way in taking action to reduce greenhouse gas emissions. By using carbon finance, not only is Zappos demonstrating a long term commitment to the sustainability of its business and meeting its reduction goals, but it is also delivering funds to these essential forest conservation projects around the world,” says Mark La Croix, Executive Vice-President, Natural Capital Partners.

Zappos also made a short video documentary to capture the importance and excitement around the project. Watch the video here. For more information about sustainability at Zappos visit zappos.com/leed.

About Zappos.com

Established in 1999, Zappos.com, operated by Zappos IP, Inc., has quickly become the leading destination in online apparel and footwear sales by striving to provide shoppers with the best possible service and selection. Zappos.com currently showcases millions of products from over 1000 clothing and shoe brands. Zappos.com is also proud to be rated ELITE by STELLAService and was named a J.D. Power 2011 Customer Service Champion, one of only 40 companies so named in the U.S. More information about the customer service philosophy, unique culture, and job openings can be found at http://about.zappos.com. More information about Zappos Insights, and its business membership program can be found at http://www.zapposinsights.com. Zappos.com is a subsidiary of (AMZN) Amazon.com.

Contacts

For Zappos.com:
Mullen Advertising
Meaghan Quinn, 774-573-2361
meaghan.quinn@mullenlowe.com

Contacts

For Zappos.com:
Mullen Advertising
Meaghan Quinn, 774-573-2361
meaghan.quinn@mullenlowe.com